Empathy - Publications - Faculty & Research

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HBS - From The Dean

management. Our research agenda must reflect the shifts that are occurring in the world of business, such as digitization and data science. But this must not come at the expense of the human element, designing business and operating models that demonstrate View Details

01 Mar 2024
News

INK: Taking Care

The sad and unfortunate fact is that one in every two people will develop cancer in their lifetime, Kathy Giusti (MBA 1985) writes in her new book, Fatal to Fearless: 12 Steps to Beating Cancer in a Broken Medical System. It first happened to her more than 25 years... View Details

Keywords: Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information

28 May 2019
News

Turning Point: Into the Wild

reading fear? Exclusion? Anger? Being able to switch into that mode is very helpful in so many situations, both professional and personal. In that sense, tapping into the wild isn’t just where I get my energy; it’s also a great source of View Details

01 Sep 2016
News

How I Got to Google

to communicate the next milestones and end vision to people with different backgrounds: engineering, legal, marketing. Empathy is another, because you need to be able to place yourself in your users’ shoes and empathize with their needs... View Details

Keywords: Julia Hanna

22 Jul 2014
Blog Post

From FIELD to Field, Putting What I’ve Learned at HBS into Practice

first layer of the metaphorical onion. What I learned at HBS and what I have applied in Zambia was more than just root cause analysis or the typical “Five Whys” questioning. It requires combining a dose of empathy with an equal dose of... View Details

Keywords: Entrepreneurship; Technology

01 Jun 2000
News

Going Public: Raymond M. Jefferson

limits of human physical capabilities" by maintaining his Special Forces' exercise regimen and competing successfully in full-contact fighting martial arts tournaments. Jefferson retains a deep affection for the people of Hawaii, who showed him great kindness and View Details

Keywords: Mary Ellen Gardner

19 Jan 2023
News

Forged in Fire

new Emerging Leaders edition of True North, which includes Foster's story as an example of the importance of crucible experiences in defining leaders. And in this episode of Skydeck Foster and George share the lessons of their own crucibles, discuss the value of View Details

01 Dec 2017
News

The Future of VR is Animated Bunnies

all four Madagascar films. Baobab creates interactive, animated VR worlds that feel less like games—in many early VR experiences, users engage with characters only to win something—and more like movies. For Fan, animated VR is the entertainment trifecta: “ the View Details

Keywords: Janelle Nanos

29 Nov 2018
Blog Post

The HBS Community - Student Initiatives

bolstered our ability to lead with empathy and courage. Next time you have the chance, spend time truly getting to know someone; you’ll be amazed by what you will learn. Megan Williams, Grace Feenstra, and Marissa Meir are second year... View Details

08 Apr 2019
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

“Frankly, we’re beating the drum, demonstrating that empathy allows us to relate to each other on a more informal basis, driving collaboration and innovation. If you can get people passionate about something beyond just themselves, you... View Details

Keywords: Technology

04 Oct 2016
Blog Post

The Peek Weekend Stem Cohort Experience

authenticity, logic, and empathy. I realized my strengths are in empathy and authenticity when I lead, but I sometimes lack logic. These introspective activities really helped me stay grounded throughout the weekend and beyond. Even now,... View Details

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

coronavirus is changing everything we know about how to get work done. The New Rules for Remote Work: Pandemic Edition Many parents are working and caring for kids at home. How can managers set expectations? Choudhury: It's a great question. I feel managers should show... View Details

Keywords: by Kristen Senz

10 Dec 2021
Blog Post

African American Student Union Spotlight on the Midwest

growing up in the Midwest shaped your values and leadership style? Growing up in the Midwest (specifically East Chicago) gave me empathy for people from less privileged socioeconomic backgrounds, especially from a health perspective. East... View Details

26 Jan 2024
Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective

early-stage team has worked at or founded companies in the past. We value this experience because it enables students to quickly build credibility with founders and truly have empathy for what they are going through.” Ideal candidates for... View Details

Keywords: Nonprofit / Government

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

life." Where do you stand on these issues? What do you think? Original Article Studies conducted by various researchers over the past two decades point to the importance of hiring and promoting for certain attitudes (for example, View Details

Keywords: by James Heskett

26 Aug 2020
Blog Post

Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

evolved and progressed. This time the coin has flipped. I return equipped with more knowledge and passion for the startup industry, and also with more empathy for both founders and investors. The ability to understand both sides has... View Details

10 Mar 2021
News

In My Humble Opinion: A Timely Tension

London. Now I’m in Amsterdam. That has given me a sense of empathy and a feeling of being connected to the whole world.” Call to action: “Your sense of purpose comes from what you do every day, all day long. You don’t have to find it in... View Details

Keywords: April White

20 Dec 2019
Blog Post

Top 10 MBA Voices Blogs of 2019

you have on others and is exemplified by serving with integrity and having empathy and compassion. It is about inspiring people to be their very best, with or without your presence. Read More>>> Coming Home to HBS My son... View Details

25 Oct 2012
Research & Ideas

Developing the Global Leader

world." Being able to overcome the dominant thinking at headquarters. "Leadership has to lean in favor of nondominant thinking," says George. "That requires a tremendous amount of intercultural empathy and a passion... View Details

Keywords: by Julia Hanna

17 Dec 2001
Research & Ideas

Enterprising Women

intelligence and adopt the more "feminine" traits of compassion and empathy required by the September 11 terrorist attacks. "If you don't have emotional intelligence, your employees will leave you," said Lewis.... View Details