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Publications

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  • All HBS Web  (205)
    • News  (77)
    • Research  (105)
    • Multimedia  (5)
  • Faculty Publications  (39)

Show Results For

  • All HBS Web  (205)
    • News  (77)
    • Research  (105)
    • Multimedia  (5)
  • Faculty Publications  (39)
← Page 8 of 205 Results →
  • 17 Nov 2008
  • Research & Ideas

Decoding the Artful Sidestep

instead provide distraction by answering something they would rather have been asked. And what is more, oftentimes their listeners either do not notice the verbal sleight of hand or do not mind it. New research by Todd Rogers (HBS Ph.D... View Details
Keywords: by Martha Lagace
  • 31 Oct 2017
  • Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

ideas or asking her for coffee. But the board majority supported this young male financial whiz. For a star Ph.D. scientist-CEO to fret about this during packed days of market-building was distracting and productivity-draining. “Power is... View Details
Keywords: by Rosabeth Moss Kanter
  • Web

Social Media Guidelines for Faculty and Staff | About

formats. The use of social media by students, participants, staff, faculty, or class visitors is not permitted in any form during course-related sessions. This is intended to ensure that class-related activities remain confidential. Additionally, it removes View Details
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

Even in firms that have public shareholders or corporate parents, removing the firm leader can only be done effectively with the consent of the senior stars. If the stars don't like the idea, the consequences for the CEO's successor and the shareholders can be an... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 07 Mar 2018
  • Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

annoyed, and it distracts them from dealing with the patient.” The study, published in the February 20 issue of the Journal of the American Medical Association, looked at five types of visits: primary care visits, ER visits resulting in a... View Details
Keywords: by Roberta Holland; Health
  • 07 Sep 2021
  • News

Alumni Perspective: The Morning After 9/11

fidelity to the course than she did about empathy for her students. “Today’s case is Progressive,” she said, starting the case study discussion in the conventional way. But then, she swerved off in a most unconventional direction. “Who gives a shit? I don't. But for... View Details
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

more focused discussion instead of getting distracted by discussions you don't want to get into," Yu advises. "That's where language barriers come out the most, when you're flustered or don't have a clue how to respond.... View Details
Keywords: by Dina Gerdeman
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

attracting, screening, and training personnel are far from trivial." Institutions that devote energy to outbound calls (i.e. telemarketing) stand to become distracted from delivering effective service to their existing clients. The... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 15 Oct 2024
  • Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

The deadline on an important work project is looming, but you keep getting distracted by news stories and silly cat videos online. Even though installing an Internet-blocking app might help you stay focused, you resist the idea, telling... View Details
Keywords: by Michael Blanding
  • 30 Aug 2018
  • News

Sharing a Passion for Art

designed to immerse visitors in a contemplative experience. Ceilings and walls are deemphasized and there are no exit signs, smoke detectors, or visible security cameras. “There is nothing to distract people from looking at art and... View Details
Keywords: Deborah Blagg; Arts, Entertainment
  • 09 Jan 2019
  • Research & Ideas

The UK Needs a Bold Strategy Around Competition to Survive Brexit

is that the membership in the European Union has too often been a convenient scapegoat and distracted from the failure of government to mount a credible and actionable economic strategy. Hit hard by the 2008 economic crisis because of... View Details
Keywords: by Michael Blanding
  • Web

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting

the background may be the candidate’s home. As remote work has become more common, you may have experienced the distraction of where your colleagues are and what noises you may hear in the background. The same will be true in hiring.... View Details
  • 01 Jun 2015
  • News

Leadership on a Global Stage

lost all five fingers on his left hand while trying to protect his men from a defective distraction grenade that exploded prematurely. Jefferson was hospitalized for months and then well for the first time in years, he didn’t know what... View Details
Keywords: Robert S. Benchley
  • 12 Sep 2019
  • News

Skydeck Voices: Finding My Muse

beaches in San Diego that's where I live right now, or when I'm on the treadmill without any distractions of electronic media—just talking to myself. Scott Kabat: Scott Kabat, 1999. I do my best thinking away from work. I think I usually... View Details
  • 16 Jun 2023
  • Blog Post

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them

happen using video calls where the background may be the candidate’s home. As remote work has become more common, you may have experienced the distraction of where your colleagues are and what noises you may hear in the background. The... View Details
Keywords: All Industries
  • 30 Apr 2019
  • News

Leading Schools That Change Lives

skill in managing startups and established organizations alike. “You need to be laser-focused on what is most important and not get distracted by the chaos and noise.” Kennealey’s most recent priority has been negotiating a public/private... View Details
Keywords: Deborah Blagg; Educational Support Services; Educational Services
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

associated costs. There is much discussion about the merits of a public plan in health insurance reform. A public plan is not necessary to reorient health plan competition around value for patients [ ]. A public plan structure will not necessarily reduce true costs,... View Details
Keywords: by Staff; Health
  • 01 Dec 2003
  • News

Rural Renewal

native of Wayland, Massachusetts, Reade never thought much about gardening as a kid. After earning her MBA and living in New York City for a few years, however, she went looking for geraniums for her window boxes. At the garden store in her Tribeca neighborhood, she... View Details
Keywords: Susan Young; Crop Production; Agriculture
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

(and improve) line operations as temporary issues arose; it prevented unproductive distractions and provided workers with increased focus; and it let the line experiment with new ideas prior to explaining them to management. Indeed, the... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

time. Which of his choices are key to Lincoln Center's mission and which might distract time and attention from its core programming? Grossman observes that despite the important challenges that must be addressed, Levy and the institution... View Details
Keywords: by Kim Girard; Entertainment & Recreation
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