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Show Results For
- All HBS Web
(202)
- News (77)
- Research (104)
- Multimedia (5)
- Faculty Publications (38)
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
annoyed, and it distracts them from dealing with the patient.” The study, published in the February 20 issue of the Journal of the American Medical Association, looked at five types of visits: primary care visits, ER visits resulting in a... View Details
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
fidelity to the course than she did about empathy for her students. “Today’s case is Progressive,” she said, starting the case study discussion in the conventional way. But then, she swerved off in a most unconventional direction. “Who gives a shit? I don't. But for... View Details
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
luxuries. After all, just because consumers are cutting back doesn't mean that they do not still enjoy products that give them pleasure and entertainment—or even distraction from the difficult times around them. The third category of... View Details
Keywords: by Martha Lagace
- 08 Mar 2013
- News
The Accidental Innovator
distraction the better—so it’s just my voice-over, informal and without a script. I also try my best to give students deeper intuition rather than just learning things by rote. I can also sometimes be a bit eccentric, which I think the... View Details
- Web
Social Media Guidelines for Faculty and Staff | About
formats. The use of social media by students, participants, staff, faculty, or class visitors is not permitted in any form during course-related sessions. This is intended to ensure that class-related activities remain confidential. Additionally, it removes View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
successes, the distraction of a later effort to improve gender diversity, the disproportionate number of Black employees laid off in a major downsizing, a drop in the number of Black candidates in the pipeline, and weak retention of those... View Details
Keywords: by James Heskett
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
more focused discussion instead of getting distracted by discussions you don't want to get into," Yu advises. "That's where language barriers come out the most, when you're flustered or don't have a clue how to respond.... View Details
Keywords: by Dina Gerdeman
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
attracting, screening, and training personnel are far from trivial." Institutions that devote energy to outbound calls (i.e. telemarketing) stand to become distracted from delivering effective service to their existing clients. The... View Details
- 01 Mar 2012
- News
The Accidental Innovator
What’s the secret to the success of the videos? I try not to talk down or be judgmental, I’m not staring over your shoulder making you nervous. I remain off camera—the less distraction the better—so it’s just my voice-over, informal and... View Details
- 17 Nov 2008
- Research & Ideas
Decoding the Artful Sidestep
instead provide distraction by answering something they would rather have been asked. And what is more, oftentimes their listeners either do not notice the verbal sleight of hand or do not mind it. New research by Todd Rogers (HBS Ph.D... View Details
Keywords: by Martha Lagace
- 16 Jun 2023
- Blog Post
Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them
happen using video calls where the background may be the candidate’s home. As remote work has become more common, you may have experienced the distraction of where your colleagues are and what noises you may hear in the background. The... View Details
Keywords: All Industries
- 30 Apr 2019
- News
Leading Schools That Change Lives
skill in managing startups and established organizations alike. “You need to be laser-focused on what is most important and not get distracted by the chaos and noise.” Kennealey’s most recent priority has been negotiating a public/private... View Details
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
The deadline on an important work project is looming, but you keep getting distracted by news stories and silly cat videos online. Even though installing an Internet-blocking app might help you stay focused, you resist the idea, telling... View Details
Keywords: by Michael Blanding
- 26 Mar 2020
- Blog Post
Make Work from Home Work For You (And Your Team)
home you have access to even more technology than in the office. It’s important to set up your work space so that you have access to the technology you need, and not the technology that will distract you. Fong encourages her team to avoid... View Details
Keywords: All Industries
- 30 Aug 2018
- News
Sharing a Passion for Art
designed to immerse visitors in a contemplative experience. Ceilings and walls are deemphasized and there are no exit signs, smoke detectors, or visible security cameras. “There is nothing to distract people from looking at art and... View Details
- 12 Sep 2019
- News
Skydeck Voices: Finding My Muse
beaches in San Diego that's where I live right now, or when I'm on the treadmill without any distractions of electronic media—just talking to myself. Scott Kabat: Scott Kabat, 1999. I do my best thinking away from work. I think I usually... View Details
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
Even in firms that have public shareholders or corporate parents, removing the firm leader can only be done effectively with the consent of the senior stars. If the stars don't like the idea, the consequences for the CEO's successor and the shareholders can be an... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
time. Which of his choices are key to Lincoln Center's mission and which might distract time and attention from its core programming? Grossman observes that despite the important challenges that must be addressed, Levy and the institution... View Details
- 01 Jun 2015
- News
Leadership on a Global Stage
lost all five fingers on his left hand while trying to protect his men from a defective distraction grenade that exploded prematurely. Jefferson was hospitalized for months and then well for the first time in years, he didn’t know what... View Details
Keywords: Robert S. Benchley
- 01 Apr 2001
- News
New Ventures New Gains
Draper Fisher Jurvetson. While she recalls the administration initially voicing concerns that the contest might distract students from their studies, the trio persisted, offering solutions to concerns and securing sponsorship from... View Details