Publications

December 1993 (Revised April 1994)
Case

Polaroid: Managing Environmental Responsibilities and Their Costs

Costs relating to companies' impact on the environment are increasing at a dramatic rate. Thus, managing, measuring, and reporting of these costs has become an important issue for managers. Accounting for environmental responsibilities is one of the largest and most... View Details

Keywords: Cost; Corporate Social Responsibility and Impact; Accounting; Environmental Sustainability

February 1990 (Revised April 1991)
Background Note

Quick Response in the Apparel Industry

By: Janice H. Hammond

It has been estimated that the U.S. apparel industry wastes over $25 billion annually due to inefficient practices, long lead times, and insufficient coordination between channel partners. In response to intense competition from off-shore producers, the industry has... View Details

Keywords: Information; Distribution Channels; Performance Efficiency; Partners and Partnerships; Adaptation; Business Strategy; System; Technology; Apparel and Accessories Industry; United States

September 22, 2015
Article

Who's Responsible for Erasing America's Shortage of Skilled Workers?

By: Joseph B. Fuller

Read Now

July 2015
Background Note

An Overview of Corporate Social Responsibility in India (B)

By: V. Kasturi Rangan and Shashank Shah

Keywords: India

July 2015
Background Note

An Overview of Corporate Social Responsibility in India (A)

By: V. Kasturi Rangan and Shashank Shah

Keywords: India

March 15, 2010
Editorial

The Future of Corporate Responsibility and Sustainability Reporting: Integration

By: Robert G. Eccles Jr. and Michael P. Krzus

Keywords: Integration

22 Sep 2015
News

Who's Responsible for Erasing America's Shortage of Skilled Workers?

Web

Structuring the Organizational Response

View Dutch Leonard's Slide Presentation View Amy Edmondson's Slide Presentation You do not need to read the case study to benefit from the recording. If you want the case, Harvard Business Publishing offers Columbia's... View Details

29 May 2015
Blog Post

Personalized Emails Get Responses

When contacting candidates of interest, customization is required to be impactful. If you spend a few extra minutes to personalize your email, then a student is far more likely to respond. Personalization doesn't have to be over the top.... View Details

Keywords: All Industries

December 2023 (Revised August 2024)
Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar

In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details

Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China

January 1994 (Revised May 1996)
Background Note

Leading for Integrity: Corporate Purpose and Responsibility

By: Lynn S. Paine

Outlines several differing conceptions of corporate purpose and responsibility that emerged in the 1970s and 1980s. View Details

Keywords: Management; Corporate Social Responsibility and Impact; Performance Evaluation; Corporate Strategy

22 Apr 2014
News

Exploring and defining a vision of responsible business leadership

Harvard Business School Visiting Scholar Karthik Ramanna talks about the School's role in promoting ethical thinking and responsible action by business leaders. (Published April 2014) View Details

26 Oct 2015
Working Paper Summaries

Applications of Fractional Response Model to the Study of Bounded Dependent Variables in Accounting Research

Keywords: by Susanna Gallani, Ranjani Krishnan & Jeffrey M. Wooldridge; Accounting

2023
Working Paper

Organizational Responses to Product Cycles

By: Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham, Jorge Tamayo and Nicolas Torres

Product cycles entail the mass production of new—and often increasingly complex—products on a regular basis. How do firms manage these changes? We use granular daily data from a leading automobile manufacturer to study the organizational impacts of introducing new... View Details

Keywords: Training; Organizational Change and Adaptation; Knowledge Management; Production; Product; Organizational Structure; Auto Industry; Argentina

Read Now

March 2018
Module Note

Module Note for Instructors: Responsibilities to Society

By: Nien-hê Hsieh

This note outlines a framework to help managers discern and deliver on their responsibilities to society that has been taught in the “Responsibilities to Society” module in Leadership and Corporate Accountability (LCA), a semester-long, first-year required course for... View Details

Keywords: Corporate Social Responsibility and Impact; Leadership; Society

July 1998
Article

Are Computers Scapegoats? Attributions of Responsibility in Human-Computer Interaction

By: Y. Moon and C. I. Nass

Keywords: Information Infrastructure; Behavior

September 2001
Background Note

Assessing Your Organization's Crisis Response Plans

Organizations inevitably face crises, but few are well prepared to deal with them. This note summarizes the findings of research and experience about what it takes to respond effectively in crisis situations. Provides principles to guide crisis response planning,... View Details

Keywords: Organizations; Crisis Management

July 2023
Article

Deep Responsibility and Irresponsibility in the Beauty Industry

By: Geoffrey Jones

This article employs the concept of deep responsibility to assess the social responsibility of the beauty industry over time. It shows that many of today’s problems with the industry have deep historical roots. Products have too many ingredients that are potential... View Details

Keywords: Business History; Corporate Social Responsibility and Impact; Beauty and Cosmetics Industry