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- All HBS Web
(424)
- News (142)
- Research (178)
- Multimedia (5)
- Faculty Publications (31)
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- 18 Apr 2012
- Research & Ideas
HBS Cases: Who Controls Water?
saving the fish. You still have to spend any amount of money you can to protect it." It's easy to count the damages to the farmer, he added, but very difficult to value the damage caused by the extinction of the smelt. "The... View Details
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
new CEO at IBM, led a conversation in which all 400,000 employees could participate on a Web chat over three days about what the company's values should be for the 21st century, a "values jam." People were in a conversation.... View Details
Keywords: by Sean Silverthorne
- 16 Dec 2008
- First Look
First Look: December 16, 2008
city, state and federal level, and explores the role of economic and cluster performance through 2005. Detailed historical economic and social data allows for an evaluation of policy results. The case finishes with Mayor Michael Bloomberg facing some View Details
Keywords: Sean Silverthorne
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
customer. "Sometimes it makes sense to have a conversation with customers to find out how satisfied they are, and there are other times when the vendor might be better off drawing inferences from observations of actual customer... View Details
Keywords: by Peter K. Jacobs
- 03 Jun 2008
- First Look
First Look: June 3, 2008
BeeLog—as a way for the firm to participate in conversations with clients, employees, and "agents." However, he has been unhappy with the level of interaction the blog has been generating and is considering shutting it down. The... View Details
Keywords: Martha Lagace
- 11 May 2011
- Research & Ideas
Building a Better Board
where the independent directors based their assessments of him on direct, private conversations with company executives at multiple levels of management. (He detailed the process in a 2008 Harvard Business Review article, "Evaluating... View Details
Keywords: by Carmen Nobel
- 05 Oct 2010
- First Look
First Look: October 5, 2010
discussion suggests that an excessive focus on "managing the numbers"-delivering quarterly earnings at the expense of longer-term investments-makes it difficult for firms to make the investments necessary to build competitive... View Details
Keywords: Sean Silverthorne
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
the experience Thomas was having. They found common ground. "He then asked me, 'What are you trying to accomplish in the classroom?' I thought, 'Another trick question.' But the important note here is the way in which he created a View Details
Keywords: by Martha Lagace
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
is." Some variant of that conversation can go on for years. If that is all that has happened about succession, then when the time comes, the board may have to go outside. Q: You argue that the best candidate for the top job is an... View Details
- 25 Oct 2016
- First Look
October 25, 2016
online communities segregate into separate conversations when contributing to contestable knowledge involving controversial, subjective, and unverifiable topics? We analyze the contributors of biased and slanted content in Wikipedia... View Details
Keywords: Sean Silverthorne
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked him if he was experiencing a... View Details
Keywords: by Martha Lagace
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
supposed to go to Qingdao, China, to help with a chain of beauty salons. Conversations were difficult given language barriers, leading to difficulties understanding the scope of the business until students... View Details
- 11 Oct 2016
- First Look
October 11, 2016
behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate... View Details
Keywords: Sean Silverthorne
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
to have a rich conversation about whether this early-stage venture should shift its strategy dramatically to support all schools, not just charter schools. When we discussed the case in April, my 160 students were fully engaged in the... View Details
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
financial chicanery or unethical dealings. “Often what you are trying to do is create a sense of loyalty or trust in the firm, but that can make people so loyal that when they see something wrong they don’t bring it up” That dichotomy presents a View Details
Keywords: by Michael Blanding
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
Manufacturing commons are "webs of technological knowhow, operational capabilities, and specialized skills" that underlie many industries, universities, and the government. Also, see Professor Jim Heskett's conversation with his readers... View Details
- 24 Sep 2013
- First Look
First Look: September 24
view, the fact remains that an effective conversation about sustainability requires the participation of both sides of the market. There are two main mechanisms for companies to communicate to the market as a way of starting this... View Details
Keywords: Sean Silverthorne
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
working together,” the article says. We talked to the researchers about how organizations can help employees cope with this difficult period—including everything from guaranteeing paid sick leave and gathering staff for virtual happy... View Details
Keywords: by Dina Gerdeman
- 19 Apr 2016
- First Look
April 19, 2016
https://cb.hbsp.harvard.edu/cbmp/product/216015-PDF-ENG Harvard Business School Case 416-036 Difficult Conversations and Dealing with Challenging Situations at Work: Adjusting as a CEO No abstract available.... View Details
Keywords: Sean Silverthorne
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details