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All HBS Web
(1,384)
- People (3)
- News (161)
- Research (969)
- Events (2)
- Multimedia (5)
- Faculty Publications (471)
- 16 Jul 2013
- Working Paper Summaries
Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case
- June 2014 (Revised March 2017)
- Teaching Note
Agero: Enhancing Capabilities for Customers
By: Robert Simons and Natalie Kindred
This is the teaching note for Agero: Enhancing Capabilities for Customers (HBS No. 113-001)
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- Article
The Impact of the 'Open' Workspace on Human Collaboration
By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on...
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Keywords:
Open Office;
Transparency;
Collaboration;
Collective Intelligence;
Workspace;
Workspace Design;
Architecture;
Cubicles;
Boundaries;
Spatial Boundaries;
Human Behavior;
Propinquity;
Co-location;
Interaction;
Sociometers;
People Analytics;
Buildings and Facilities;
Communication;
Design;
Human Resources;
Leadership;
Management;
Organizational Design;
Organizational Structure;
Networks;
Social and Collaborative Networks;
Information Technology;
United States
Bernstein, Ethan, and Stephen Turban. "The Impact of the 'Open' Workspace on Human Collaboration." Art. 239. Philosophical Transactions of the Royal Society B, Biological Sciences 373, no. 1753 (August 19, 2018).
- 2020
- Article
Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion
By: Dimitris Bertsimas and Michael Lingzhi Li
We formulate the problem of matrix completion with and without side information as a non-convex optimization problem. We design fastImpute based on non-convex gradient descent and show it converges to a global minimum that is guaranteed to recover closely the...
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Keywords:
Mathematical Methods
Bertsimas, Dimitris, and Michael Lingzhi Li. "Fast Exact Matrix Completion: A Unified Optimization Framework for Matrix Completion." Journal of Machine Learning Research 21, no. 1 (2020).
- July 1995 (Revised September 1997)
- Case
Baseball Strike, The
Describes structural conditions in the American baseball industry in 1995. Although this case covers conditions leading to the 1994-95 strike, it is designed primarily for analysis of the structural tensions that arise between suppliers, buyers, and rivals as industry...
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Keywords:
Industry Structures;
Sports;
Labor and Management Relations;
Sports Industry;
United States
McGahan, Anita M., John F. McGuire, and Julia Kou. "Baseball Strike, The." Harvard Business School Case 796-059, July 1995. (Revised September 1997.)
- September–October 2023
- Article
Interpretable Matrix Completion: A Discrete Optimization Approach
By: Dimitris Bertsimas and Michael Lingzhi Li
We consider the problem of matrix completion on an n × m matrix. We introduce the problem of interpretable matrix completion that aims to provide meaningful insights for the low-rank matrix using side information. We show that the problem can be...
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Keywords:
Mathematical Methods
Bertsimas, Dimitris, and Michael Lingzhi Li. "Interpretable Matrix Completion: A Discrete Optimization Approach." INFORMS Journal on Computing 35, no. 5 (September–October 2023): 952–965.
- April 2000 (Revised May 2000)
- Case
Capital One Financial Corporation
By: Bharat N. Anand, Michael G. Rukstad and Christopher Paige
Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s. Particular issues of interest are the impact of mass customization on industry structure, the ability to transfer...
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Keywords:
Competitive Strategy;
Customization and Personalization;
Industry Structures;
Internet and the Web;
Innovation Strategy;
Knowledge Use and Leverage;
Financial Services Industry;
United States
Anand, Bharat N., Michael G. Rukstad, and Christopher Paige. "Capital One Financial Corporation." Harvard Business School Case 700-124, April 2000. (Revised May 2000.)
- September – October 2009
- Article
Critical Decisions in Software Development: Updating the State of the Practice
By: Alan MacCormack, Michael A. Cusumano, Chris Kemerer and Bill Crandall
This article focuses on how to choose the "right" software development process, how to structure global software design chains, how to manage the interaction of project structure and software design, and how to balance innovation and efficiency in a software business.
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Keywords:
Applications and Software;
Product Development;
Projects;
Innovation and Management;
Performance Efficiency;
Information Technology Industry
MacCormack, Alan, Michael A. Cusumano, Chris Kemerer, and Bill Crandall. "Critical Decisions in Software Development: Updating the State of the Practice." IEEE Software 26, no. 5 (September–October 2009).
- April 2003 (Revised December 2003)
- Background Note
Analyzing Complex Negotiations
Develops a framework linking structural diagnosis and strategy design in complicated (complex and ambiguous) negotiations. To develop good strategies, negotiators must rigorously diagnose the structure of their negotiating situations. Equivalently, strategy follows...
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Watkins, Michael D. "Analyzing Complex Negotiations." Harvard Business School Background Note 903-088, April 2003. (Revised December 2003.)
- September 1986 (Revised February 1990)
- Background Note
A Note on Quality: The Views of Deming, Juran, and Crosby
By: David A. Garvin
Describes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero...
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Garvin, David A. "A Note on Quality: The Views of Deming, Juran, and Crosby." Harvard Business School Background Note 687-011, September 1986. (Revised February 1990.)
- 10 May 2012
- News
Culture Takes Over When the CEO Leaves the Room
- October 2001 (Revised February 2002)
- Case
Nasdaq Japan: E-Merging Markets
By: Lynda M. Applegate and Kristin M. Kohler
Describes the design and launch of Nasdaq Japan. Addresses issues concerning the design of electronic markets, the impact of information technology on market structures and relationships, the launch of new ventures by established firms, and the cultural issues that...
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Keywords:
Entrepreneurship;
Financial Markets;
Technological Innovation;
Management;
Industry Structures;
Competitive Strategy;
Information Technology;
Internet and the Web;
Financial Services Industry;
Information Technology Industry;
Japan
Applegate, Lynda M., and Kristin M. Kohler. "Nasdaq Japan: E-Merging Markets." Harvard Business School Case 802-056, October 2001. (Revised February 2002.)
- July 2010
- Technical Note
Note on the Banking Industry
By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the banking industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm."
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Keywords:
Banks and Banking;
Business or Company Management;
Industry Structures;
Banking Industry;
United States
Rose, Clayton S., and Scott Waggoner. "Note on the Banking Industry." Harvard Business School Technical Note 311-011, July 2010.
- July 2010
- Technical Note
Note on the Insurance Industry
By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the Insurance industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm."
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Keywords:
Insurance;
Business or Company Management;
Industry Structures;
Insurance Industry;
United States
Rose, Clayton S., and Scott Waggoner. "Note on the Insurance Industry." Harvard Business School Technical Note 311-012, July 2010.
- March 2020 (Revised March 2023)
- Module Note
The Role of Experiments in Organizations
By: Michael Luca
This note outlines the structure and content of a four-class module—The Role of Experiments in Organizations—that is designed to introduce students to the role of experimental methods in managerial decisions.
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Luca, Michael. "The Role of Experiments in Organizations." Harvard Business School Module Note 920-044, March 2020. (Revised March 2023.)
- July 2010
- Technical Note
Note on the Asset Management Industry
By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the asset management industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm."
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Keywords:
Asset Management;
Business or Company Management;
Industry Structures;
Financial Services Industry;
United States
Rose, Clayton S., and Scott Waggoner. "Note on the Asset Management Industry." Harvard Business School Technical Note 311-013, July 2010.
- June 2000 (Revised October 2017)
- Case
IDEO
By: Stefan Thomke and Ashok Nimgade
Describes IDEO, the world's leading product design firm, and its innovation culture and process. Emphasis is placed on the important role of prototyping and experimentation in general, and in the design of the very successful Palm V handheld computer in particular. A...
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- April 1998
- Case
Citibank Hong Kong--Capital Arbitrage in the Emerging Markets
Describes how a credit derivative may be used to structure a profitable transaction between a bank and its client. Design and risk management issues are discussed in the context of this new class of derivative security.
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Das, Sanjiv R. "Citibank Hong Kong--Capital Arbitrage in the Emerging Markets." Harvard Business School Case 298-029, April 1998.
- May 2005 (Revised January 2006)
- Case
Ticonderoga: Inverse Floating Rate Bond
Presents a simple interest hedging exercise. A hedge fund is considering an investment in a structured fixed--income product: an inverse floating-rate bond, or inverse floater, designed by a U.S. investment bank. The hedge fund's normal policy is to hedge interest rate...
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Keywords:
Risk and Uncertainty;
Credit Derivatives and Swaps;
Bonds;
Investment Funds;
Interest Rates
Chacko, George C., and Anders Sjoman. "Ticonderoga: Inverse Floating Rate Bond." Harvard Business School Case 205-113, May 2005. (Revised January 2006.)
- January 2002 (Revised April 2004)
- Case
Chapter Enrichment Program Teams at the American Red Cross (A)
By: Jeffrey T. Polzer and Anita Williams Woolley
The American Red Cross has a system for structuring, staffing, and leading teams to review its local chapters. Mirroring professional services firms that use teams to serve clients, this system provides detailed guidelines to increase individual team member's...
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Polzer, Jeffrey T., and Anita Williams Woolley. "Chapter Enrichment Program Teams at the American Red Cross (A)." Harvard Business School Case 402-042, January 2002. (Revised April 2004.)