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- Faculty Publications (71)
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- All HBS Web (233)
- Faculty Publications (71)
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
- 09 Apr 2013
- First Look
First Look: April 9
strategy that will put LEGO back on track. Purchase this case: http://hbr.org/search/713478-PDF-ENG Harvard Business School Case 613-025 Austal, Ltd. (A) Austal, Ltd. was an Australian builder of high-speed passenger ferries. It had... View Details
Keywords: Sean Silverthorne
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
moral of this story is not how to do crisis management faster and better in a lightning-fast digital world. It’s that even the nimblest and deftest crisis management response cannot contain the damage of going straight to “call security” and crossing the last line of... View Details
Keywords: Carmen Nobel
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
trauma—on players' long-term health, a complex issue that could affect the league's growth. In other words, the league has to play both strong offense and stellar defense to achieve its $1 billion-a-year growth-rate goal. But fans can... View Details
- 01 Jun 2023
- News
Righting the Ship
received an A; 80–90 percent, a B; and so on. The second part of the new strategy focused on resource allocation. Instead of basing funding on the number of employees, Stuckey moved to a formula-based allocation that considered both need... View Details
Keywords: Maureen Harmon
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, and growth. For many years, Mobil pursued a... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Dec 2016
- News
The US Patent System’s Uncertain Fate
of the best defenses against that is having my own patent. So things will get worse and worse. It’s the snowball effect. Continue the Conversation Has your company had interactions with non-practicing entities (NPEs) or other experiences... View Details
Keywords: April White
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
digital technologies and business models. The Incumbents' Challenge As competitors attempt to wedge their way between incumbents and their customers, decoupling presents a difficult challenge. One counter-strategy is what Teixeira calls recoupling. "Intuitively, the... View Details
Keywords: by Michael Blanding
- 01 Mar 2008
- News
One-on-One with Jim Breyer
About half the deals are next-generation Internet companies such as Facebook, Brightcove, Prosper Marketplace, and Glam Media. The other half would be the more traditional technology-based deals where there is defensible technology and... View Details
- 07 Mar 2024
- Blog Post
IFC India: Green-tech Entrepreneurship in India
contexts. This means that Log9 has a unique and well-differentiated CVP to offer OEMs as it seeks to gain new customers and grow. Go-To-Market: One striking revelation was Log 9's strategy for targeting a commercial customer base. By... View Details
- 01 Apr 2000
- News
Marketing Muscle
marketing experience. Branding, Edwards believes, is the best defense against competition. "It's not technology, because you can leapfrog that or acquire it," she said. "At the end of the day, consumers are loyal to brands, not feature... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
its peak in 2017. Over the years, Ping An implemented its finance plus ecosystem strategy through three steps. First, it used technology to enable and increase the competitiveness of its core business of financial services. Second, it... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
of these targeted coupon promotions as a defensive strategy against their challengers. Overall, retailer-initiated loyalty systems are truly triple win marketing activities simultaneously benefiting... View Details
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
levels, will affect structural conditions." 2 Porter integrated the impact of government into strategy development by focusing on how it affected his "five-forces" analysis of rivals, potential entrants, suppliers,... View Details
- Web
Creating Value Through Corporate Restructuring - Course Catalog
Organization The course is organized around two modules. The first module focuses on the restructuring of debt – and provides a foundation to understand the fundamentals of corporate restructuring and then applies these tools to explore the many offensive and View Details
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
incentivized to produce safer products to help them manage risk” “When physicians are under pressure from high liability, innovators are incentivized to produce safer products to help them manage risk,” says Hong Luo, an assistant professor in the View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
to care in the use of the Internet, Gerald Nanninga pointed out that the best defense might well be a carefully-crafted strategy that competitors can't replicate even if they are familiar with it . Another... View Details
Keywords: by James L. Heskett
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
Democratic caucuses in red states; the organizations he built for the primaries in these states set him up to win several of them in the general. In the closing weeks, he put McCain on defense in multiple red states, making it tough for... View Details
Keywords: by John Quelch
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will require changes in the View Details
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
The team was initially very focused on defense and a running-dominated offensive scheme, which they used to win Super Bowls in 2002, 2004, and 2005. Partially in response to New England’s dominant defense, the NFL introduced a new set of... View Details