Deep Learning - Publications - Faculty & Research

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

they will also bring valuable experimentation and learning opportunities for policymakers. Amidst these massive disruptions, a combination of short- and long-term innovation responses can provide a ray of hope for businesses. While the... View Details

Keywords: by Hong Luo and Alberto Galasso

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

leaders of listed companies in Germany.1 Is Big Change always the right action to revitalize a dispirited organization? Could “Small C” retooling work better in some instances than an exhaustive, complete turnaround? What we’ve learned in... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

What do you do when the people with whom you are negotiating act in ways that can best be called counterproductive? Before throwing up your hands, take a deep breath and ask yourself 3 questions. Do these people lack good information? Are... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

language and cultural barriers. One senior R&D manager in the United States notes, "We wanted to learn firsthand what was going on in centers of scientific excellence in Europe. Being present at a center of scientific excellence... View Details

Keywords: by Walter Kuemmerle

10 Oct 2012
Research & Ideas

Taking Advantage of Life’s (Few and Far Between) Inflection Points

to for her. For the first time in her career, she didn't know what to do. As I shared the story with Howard, a bewildered look crept over his face. Michelle's plan, I explained to him, was to keep her head down and wait to see how the department might be reshaped.... View Details

Keywords: Re: Howard H. Stevenson

22 May 2018
First Look

New Research and Ideas, May 22, 2018

sustainability strategy and integrating it across all of its business units. The case provides a deep dive into the challenges and successes of trying to integrate impact, sustainability, and ESG across the firm and how that strategy... View Details

Keywords: Dina Gerdeman

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't be Atlas; get the world off... View Details

Keywords: by Martha Lagace

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

economic life. Chandler always stressed the importance of knowledge and learning inside organizations, which preceded more recent notions of the knowledge company or organizational learning. He was also a model intellectual, a scholar's... View Details

Keywords: by Sean Silverthorne

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

smarts through everyday observation and decision making. Such coaches are distinguished from mentors by the degree to which they structure and engage their charges in various learning experiences. Deep... View Details

Keywords: by James Heskett

14 Jun 2016
First Look

June 14, 2016

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety plays a vital role in helping people overcome barriers to... View Details

Keywords: Sean Silverthorne

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

Published: January 10, 2011 For retailers offering deals through the wildly popular online start-up Groupon, does the one-day publicity compensate for the deep hit to profit margins? A new working paper, "To Groupon or Not to... View Details

Keywords: by Staff

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

from the human CEO over those they attributed to AI, suggesting a deep mistrust of algorithms. To explore this phenomenon further, Choudhury and his team conducted a second study that aimed to control for those perceptions. Researchers... View Details

Keywords: by Ben Rand; Information Technology; Technology

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

of expansion of the business; their jobs expanded, but their work habits remained the same. These characteristics, residing deep in the culture, affected customer responsiveness, fiscal discipline, quality of managers, and interpersonal... View Details

Keywords: by Bill George

19 May 2003
Lessons from the Classroom

Business Plan Winner Targets India Dropouts

to the problem of education. Our hope is to pioneer this strategy and, if it is successful, to foster a replication of this model throughout the developing world. Q: What was the most surprising thing you learned when creating this plan?... View Details

Keywords: by Carla Tishler; Financial Services

13 Feb 2006
Research & Ideas

Turning High Potential into Real Reward

solely a product problem. NB: I imagine that doing a good job of picking that mainstream market is a function of the entrepreneur's own experience in an industry and his or her intuition about the future. Lassiter: Certainly in the cases I've studied, people who have... View Details

Keywords: Re: Joseph B. Lassiter; Consumer Products

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

managers valuable insights, but there are potential pitfalls, Luca says. They include: Failing to tie experiments with managerial decision-making. Some organizations tend to relegate testing to specialized teams without deep managerial... View Details

Keywords: by Danielle Kost

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

NPLs—including mortgages, credit cards, and car loans on which customers had defaulted. “At a certain point, it becomes clear to banks that they can’t collect without a lot of effort, so their choice is to write the loan off completely, or sell it at a View Details

Keywords: by Michael Blanding; Financial Services

02 Jan 2018
Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

They are often born of deep business experience, delivered with great style, wit, and humor. Here are some of our favorite comments in 2017. Some have been edited for clarity. Want to be Happier? Spend Some Money Avoiding Household Chores... View Details