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  • All HBS Web  (10,971)
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  • 1998
  • Book Review

Book Review of Organizational Decision Making edited by Z. Shapira

By: M. H. Bazerman
Keywords: Organizations; Decision Making
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Bazerman, M. H. "Book Review of Organizational Decision Making edited by Z. Shapira." Contemporary Psychology 43 (1998): 97–99.
  • November 2022 (Revised February 2024)
  • Exercise

Managing Customer Retention at Teleko

By: Eva Ascarza
This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. View Details
Keywords: Algorithmic Decision Making; Marketing Strategy; Customer Focus and Relationships
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Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
  • February 2012
  • Article

CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team Trust and Learning from Failure

By: Abraham Carmeli, Asher Tishler and Amy C. Edmondson
In this study, we examine a complex pathway through which CEOs, who exhibit relational leadership, may improve the quality of strategic decisions of their top management teams (TMTs) by creating psychological conditions of trust and facilitating learning from failures... View Details
Keywords: Leadership Development; Decisions; Management Teams; Trust; Learning; Management Analysis, Tools, and Techniques; Managerial Roles; Failure
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Carmeli, Abraham, Asher Tishler, and Amy C. Edmondson. "CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team Trust and Learning from Failure." Strategic Organization 10, no. 1 (February 2012).
  • December 2002
  • Guest Column

Bringing Research on Judgement and Decision Making to Public Policy

By: M. H. Bazerman
Keywords: Research; Judgments; Decision Making; Policy
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Bazerman, M. H. "Bringing Research on Judgement and Decision Making to Public Policy." APS Observer (December 2002). (short piece.)
  • Research Summary

Top Management Teams

Michael Roberto is studying how senior management teams function, and how chief executives lead these teams effectively. Many chief executives can identify their top management team, but this set of executives does not necessarily perform critical tasks and make... View Details
  • 2003
  • Book

Negotiation Analysis: The Science and Art of Collaborative Decision Making

By: Howard Raiffa, John Richardson and David Metcalfe
Keywords: Negotiation; Theory; Cooperation; Decision Making
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Raiffa, Howard, John Richardson, and David Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Cambridge: Harvard University Press, 2003.
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

be looked forward to? That we felt they were time well spent with our colleagues and added value to our roles in some meaningful way? There’s no reason you have to suffer or make your teams suffer through... View Details
Keywords: by Julia Austin
  • August 2016
  • Article

Asymmetric Effects of Favorable and Unfavorable Information on Decision-making Under Ambiguity

By: Alexander Peysakhovich and Uma R. Karmarkar
Most daily decisions involve uncertainty about outcome probabilities arising from incomplete knowledge, i.e., ambiguity. We explore how the addition of partial information affects these types of choices using theoretical and empirical methods. Our experiments in both... View Details
Keywords: Ambiguity; Decision Making; Outcomes; Information; Decision Choices and Conditions; Outcome or Result
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Peysakhovich, Alexander, and Uma R. Karmarkar. "Asymmetric Effects of Favorable and Unfavorable Information on Decision-making Under Ambiguity." Management Science 62, no. 8 (August 2016).
  • August 1974 (Revised June 1975)
  • Background Note

Decision Analysis

Summary of the main concepts of (simple) decision trees--structuring a problem, assigning endpoint values, using probabilities, averaging out and folding back. Also treats risk profile. View Details
Keywords: Analysis; Decision Making
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Jackson, Barbara B. "Decision Analysis." Harvard Business School Background Note 175-033, August 1974. (Revised June 1975.)
  • June 2020
  • Article

The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations

By: Edward H. Chang, Erika L. Kirgios, Aneesh Rai and Katherine L. Milkman
We highlight a feature of personnel selection decisions that can influence the gender diversity of groups and teams. Specifically, we show that people are less likely to choose candidates whose gender would increase group diversity when making personnel selections in... View Details
Keywords: Behavior And Behavioral Decision Making; Organizational Studies; Decision Analysis; Economics; Decision Making; Behavior; Analysis; Organizations; Diversity; Gender
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Chang, Edward H., Erika L. Kirgios, Aneesh Rai, and Katherine L. Milkman. "The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations." Management Science 66, no. 6 (June 2020): 2752–2761.
  • August 2023 (Revised May 2024)
  • Case

Dicerna Pharmaceuticals: Decision Making in Clinical Trial Design and Operations

By: Satish Tadikonda and Amanda McEwen
The success or failure of Dicerna Pharmaceuticals (Dicerna) as an emerging pharmaceutical company would likely hinge on its lead drug candidate Nedosiran and the company’s ability to see it successfully through clinical development. Ralf Rosskamp, Chief Medical... View Details
Keywords: Business Strategy; Health Testing and Trials; Product Development; Governing Rules, Regulations, and Reforms; Pharmaceutical Industry
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Tadikonda, Satish, and Amanda McEwen. "Dicerna Pharmaceuticals: Decision Making in Clinical Trial Design and Operations." Harvard Business School Case 824-018, August 2023. (Revised May 2024.)
  • 01 Apr 2011
  • Working Paper Summaries

When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance

Keywords: by Leigh Plunkett Tost, Francesca Gino & Richard P. Larrick
  • March 1999
  • Book Review

Book Review of Organizational Decision Making edited by Z. Shapira

By: M. H. Bazerman
Keywords: Organizations; Decision Making
Citation
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Related
Bazerman, M. H. "Book Review of Organizational Decision Making edited by Z. Shapira." Administrative Science Quarterly 44, no. 1 (March 1999): 176–79.
  • September 2009
  • Module Note

Leading Teams Note

By: Jeffrey T. Polzer
This note, which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Decision Choices and Conditions; Knowledge Sharing; Leadership; Business Processes; Groups and Teams
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Polzer, Jeffrey T. "Leading Teams Note." Harvard Business School Module Note 410-051, September 2009.
  • October 1996 (Revised April 1997)
  • Case

Team New Zealand (A)

By: Marco Iansiti and Alan D. MacCormack
The case describes the development process used by Team New Zealand to design their two yachts for the 1995 America's Cup. During development, the team makes extensive use of simulation and physical prototyping to improve the initial design concept. As they approach... View Details
Keywords: Product Design; Design; Product Development; Sports; Ship Transportation; Research and Development; Situation or Environment; Decisions; Sports Industry; New Zealand
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Iansiti, Marco, and Alan D. MacCormack. "Team New Zealand (A)." Harvard Business School Case 697-040, October 1996. (Revised April 1997.)
  • 04 Apr 2016
  • Working Paper Summaries

Preparing the Self for Team Entry: How Relational Affirmation Improves Team Performance

Keywords: by Julia J. Lee, Francesca Gino, Daniel M. Cable, and Bradley R. Staats
  • February 1975 (Revised November 1986)
  • Background Note

Note on the Use of Experience Curves in Competitive Decision Making

Describes the experience curve concept, details of its application, uses in competitive analysis, and a number of caveats and limitations. View Details
Keywords: Decision Making
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Hammond, John S. "Note on the Use of Experience Curves in Competitive Decision Making." Harvard Business School Background Note 175-174, February 1975. (Revised November 1986.)
  • 17 Mar 2016
  • News

Researchers find a wealth of unconscious decision making among consumers

  • June 2023
  • Article

When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making

By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
As machine learning (ML) models are increasingly being employed to assist human decision makers, it becomes critical to provide these decision makers with relevant inputs which can help them decide if and how to incorporate model predictions into their decision... View Details
Keywords: AI and Machine Learning; Decision Making
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McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Transactions on Machine Learning Research (TMLR) (June 2023).
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
Citation
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Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
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