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(10,723)
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- Research (6,671)
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- Faculty Publications (4,615)
Show Results For
- All HBS Web
(10,723)
- People (31)
- News (2,947)
- Research (6,671)
- Events (17)
- Multimedia (266)
- Faculty Publications (4,615)
- 1983
- Book
Decision Making at the Top: The Shaping of Strategic Direction
By: Gordon Donaldson and J. W. Lorsch
Donaldson, Gordon, and J. W. Lorsch. Decision Making at the Top: The Shaping of Strategic Direction. New York: Basic Books, 1983.
- December 2014
- Article
Team Reflexivity as an Antidote to Team Information Processing Failures
By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details
Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management
Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
- June 2020
- Article
The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations
By: Edward H. Chang, Erika L. Kirgios, Aneesh Rai and Katherine L. Milkman
We highlight a feature of personnel selection decisions that can influence the gender diversity of groups and teams. Specifically, we show that people are less likely to choose candidates whose gender would increase group diversity when making personnel selections in... View Details
Keywords: Behavior And Behavioral Decision Making; Organizational Studies; Decision Analysis; Economics; Decision Making; Behavior; Analysis; Organizations; Diversity; Gender
Chang, Edward H., Erika L. Kirgios, Aneesh Rai, and Katherine L. Milkman. "The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations." Management Science 66, no. 6 (June 2020): 2752–2761.
- Blog
Making the Decision to Attend: Our Participants Share Their Stories
right time? Many find it challenging to make time for education but, once they attend, they discover that for significant career development this time is important to reenergize and gain a broader perspective. "It was a difficult View Details
- 29 Aug 2016
- News
Make better decisions by using stress to your advantage
- spring 1976
- Article
Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases
By: M. E. Porter and J. F. Sagansky
Keywords: Information; Government and Politics; Economics; Governing Rules, Regulations, and Reforms; Decision Making
Porter, M. E., and J. F. Sagansky. "Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases." Public Policy 24, no. 2 (spring 1976): 263–307.
- Research Summary
Managerial Decision Analysis
By: David E. Bell
David E. Bell and Arthur Schleifer, Jr. are concluding a multiyear project aimed at producing more field-oriented case material for the Managerial Economics course, specifically, materials on decision, data, and risk analysis. A series of case- and textbooks (with... View Details
- December 2002
- Guest Column
Bringing Research on Judgement and Decision Making to Public Policy
By: M. H. Bazerman
Bazerman, M. H. "Bringing Research on Judgement and Decision Making to Public Policy." APS Observer (December 2002). (short piece.)
- 2003
- Book
Negotiation Analysis: The Science and Art of Collaborative Decision Making
By: Howard Raiffa, John Richardson and David Metcalfe
Raiffa, Howard, John Richardson, and David Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Cambridge: Harvard University Press, 2003.
- September 2003 (Revised June 2005)
- Case
Polycom's Acquisition Process
Describes the acquisition decision-making process employed at Polycom. Focuses on the potential acquisition of the firm's archrival, Picturetel, in mid-2001. View Details
Roberto, Michael, and Gina Carioggia. "Polycom's Acquisition Process." Harvard Business School Case 304-040, September 2003. (Revised June 2005.)
- September 2003 (Revised April 2011)
- Teaching Note
Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)
By: Amy C. Edmondson and Laura Feldman
Teaching Note to (9-603-068), (9-603-070), (9-603-072), and (9-603-073). View Details
- March 1999
- Book Review
Book Review of Organizational Decision Making edited by Z. Shapira
By: M. H. Bazerman
Bazerman, M. H. "Book Review of Organizational Decision Making edited by Z. Shapira." Administrative Science Quarterly 44, no. 1 (March 1999): 176–79.
- August 1974 (Revised June 1975)
- Background Note
Decision Analysis
Summary of the main concepts of (simple) decision trees--structuring a problem, assigning endpoint values, using probabilities, averaging out and folding back. Also treats risk profile. View Details
Jackson, Barbara B. "Decision Analysis." Harvard Business School Background Note 175-033, August 1974. (Revised June 1975.)
- August 2023 (Revised May 2024)
- Case
Dicerna Pharmaceuticals: Decision Making in Clinical Trial Design and Operations
By: Satish Tadikonda and Amanda McEwen
The success or failure of Dicerna Pharmaceuticals (Dicerna) as an emerging pharmaceutical company would likely hinge on its lead drug candidate Nedosiran and the company’s ability to see it successfully through clinical development. Ralf Rosskamp, Chief Medical... View Details
Keywords: Business Strategy; Health Testing and Trials; Product Development; Governing Rules, Regulations, and Reforms; Pharmaceutical Industry
Tadikonda, Satish, and Amanda McEwen. "Dicerna Pharmaceuticals: Decision Making in Clinical Trial Design and Operations." Harvard Business School Case 824-018, August 2023. (Revised May 2024.)
- March–April 2019
- Article
Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees
By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details
Keywords: Operational Transparency; Customers; Services; Operations; Customer Focus and Relationships; Employees; Customer Satisfaction; Behavior; Service Industry
Buell, Ryan W. "Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees." R1902H. Harvard Business Review 97, no. 4 (March–April 2019): 102–113.
- February 1975 (Revised November 1986)
- Background Note
Note on the Use of Experience Curves in Competitive Decision Making
Describes the experience curve concept, details of its application, uses in competitive analysis, and a number of caveats and limitations. View Details
Keywords: Decision Making
Hammond, John S. "Note on the Use of Experience Curves in Competitive Decision Making." Harvard Business School Background Note 175-174, February 1975. (Revised November 1986.)
- October 2001
- Background Note
A Note on Team Process
By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution
Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
- 2018
- Working Paper
Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment
By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
- June 2023
- Article
When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making
By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
As machine learning (ML) models are increasingly being employed to assist human decision
makers, it becomes critical to provide these decision makers with relevant inputs which can
help them decide if and how to incorporate model predictions into their decision... View Details
McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Transactions on Machine Learning Research (TMLR) (June 2023).