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  • All HBS Web  (640)
    • News  (136)
    • Research  (364)
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  • All HBS Web  (640)
    • News  (136)
    • Research  (364)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (88)
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  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

Steven Kramer) and I were doing an exploratory study of daily diaries we had collected from 238 people in twenty-six teams working on creative projects in seven different companies. The diaries were in the form of answers to a brief daily... View Details
Keywords: by Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

articles. Much of Porter's thinking originally appeared in the pages of the Harvard Business Review. Eleven of those seminal articles are collected in On Competition, a book published by the Harvard Business School Press. In addition,... View Details
Keywords: Re: Michael E. Porter
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

concluded that Toyota has come up with a powerful, broadly applicable answer to a fundamental managerial problem. The products we consume and the services we use are typically not the result of a single person's effort. Rather, they come to us through the View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

to visit him in Manchester twice: in March, to see him in action during the season, and in July during the summer break to allow ourselves more time to speak with him and learn about his approach to managing the club. The access we were... View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 06 Mar 2012
  • First Look

First Look: March 6

definitions of what constitutes a "team." For this paper we collected a unique dataset from the men's major soccer league in Italy. For each match we computed the exact pay dispersion of each work team and estimated its effect... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

each individual performance might be more perfect on a second take, but the enhanced individual perfection comes at a collective price often resulting in a decrease in the interaction quality. The end result is music less spontaneous,... View Details
Keywords: by Martha Lagace; Music
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout the buying journey, View Details
Keywords: by Kristen Senz
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

you're trying to achieve," he states. "That's affected by two things: your theory of change and your operational strategy." A theory of change is an organization's rationale for how its actions will ultimately lead to the achievement of... View Details
Keywords: by Julia Hanna
  • 18 Oct 2011
  • First Look

First Look: October 18

environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

considered essential? How could employees’ safety be guaranteed? And, most recently, how can businesses preserve financial viability in the face of rapidly declining demand for products and services? The experiences we collected show... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking... View Details
Keywords: by Robert S. Kaplan; Service
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, leading to a focus on actions that... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

On a larger scale, the U.S. Army is known for conducting After Action Reviews that enable participants to analyze, discuss, and learn from both the successes and failures of a variety of military initiatives. Similarly, hospitals use... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

Corporations, Wells collects case studies from companies that have learned this lesson—some of them the hard way—and explains how all companies can strategize more intelligently. Michael Blanding: Why did you decide to write a book about... View Details
Keywords: by Michael Blanding
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

use. Census II identifies the most commonly used FOSS components in production applications and begins to examine them for potential vulnerabilities, which can inform actions to sustain the long-term security and health of open source.... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

enjoying my colleague Tom Eisenmann's latest book, Why Startups Fail. This book is a well-crafted collection of case examples of how startups fail. Eisenmann offers a means for both entrepreneurs and their investors to see around corners... View Details
Keywords: by Kathryn Haviland
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

party applications/advertisers and users” assigned the task of making sure third party companies are following company guidelines on privacy. Jim suggested, “Total transparency, including what was collected and what was sold FOR EACH... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

one way or another, grieving. According to David Kessler, an author and grief expert quoted in a recent HBR article, “The loss of normalcy; the fear of economic toll; the loss of connection. This is hitting us and we’re grieving. Collectively. We are not used to this... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

of practical relevance of much of our research might suggest that few of us also have the ambition to improve the decisions of the managers and policymakers whose actions we study” Toffel’s paper serves as a call to arms for scholars to... View Details
Keywords: by Carmen Nobel; Education
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

These structures determine a firm's motivation to seek protection, as well as its capacity to overcome collective action problems within its industry. In the petrochemical industry, the shift toward greater... View Details
Keywords: Sean Silverthorne
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