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  • September 2023 (Revised July 2024)
  • Case

Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia

By: Jorge Tamayo and Jenyfeer Martinez Buitrago
Set in 2017, this case describes the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia
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  • April 2011 (Revised April 2011)
  • Exercise

Raptor Oil Company: An Exercise

The exercise, which adapts a famous experiment by experimental psychologist Thomas Gilovich, is designed to show both the ubiquity of analogy or associative thinking more generally and its potential perils. Students are presented with a scenario in which an oil company... View Details
Keywords: Decision Choices and Conditions; Cognition and Thinking; Prejudice and Bias; Strategy
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  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
  • 28 Apr 2015
  • First Look

First Look: April 28

http://www.amazon.com/Strategy-Rules-Timeless-Lessons-Gates/dp/0062373951/ref=tmm_hrd_title_0?ie=UTF8&qid=1427236936&sr=8-1 April 2015 Harvard Business Review Leaders as Decision Architects: Structure Your Organization's Work to Encourage Wise View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

products but erroneously expect others to dislike dissimilar ones (Studies 1 and 2). While people readily select dissimilar items for themselves (particularly if the dissimilar item is of higher quality than a similar one), they fail to predict this View Details
Keywords: Carmen Nobel
  • Web

Topics - HBS Working Knowledge

Satisfaction (23) Customer Value and Value Chain (12) Customers (104) Customization and Personalization (3) Debt Securities (1) Decision Choices and Conditions (43) Decision Making (240) Decisions (10) Demand and Consumers (223)... View Details
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

tasks and structure if you don’t also account for the organization’s identity. Here the FBI had no choice but to immediately focus on ‘what we do.’ It was clear as soon as those planes hit: We will now do national security and... View Details
Keywords: by Carmen Nobel
  • 03 Nov 2015
  • First Look

November 3, 2015

studies to demonstrate how researchers can easily implement our two-dimensional evaluative framework. Overall, our findings support the trend towards characteristic-based ERPs. We also document a tradeoff between time-series and cross-sectional ERP performance,... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • Web

Business History - Faculty & Research

Management ; Business Earnings ; Financial Statements ; Change Management ; Disruption ; Volatility ; Transition ; Crime and Corruption ; Cost vs Benefits ; Decision Making ; Decision Choices and Conditions ; Decisions ; Demographics ;... View Details
  • 03 Mar 2003
  • Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

they leave earlier, that stock can be retrieved and given to whoever is brought in to replace them. #8: Hiring a lawyer not experienced in dealing with entrepreneurs and venture capitalists. Many venture capitalists say that they often... View Details
Keywords: by Staff
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

whether this social movement impacted the hiring of female talent, Luo and Zhang focused on new movie projects set up from January 2014 to September 2019 using Done Deal Pro, a database that tracks script deals. They also used information... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 15 Sep 2021
  • Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

which deals with avoidance as a way to form excuses for other behavior, and “rational inattention,” which is the idea that people simply can’t realistically pay attention to everything. Exley says bridging these ideas is a step toward a... View Details
Keywords: by Kristen Senz
  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

notice a new name.” Like Apple, most consumer-centric companies deal with the dilemma of how to brand the next- generation of an existing product. Product upgrades make up the majority of corporate research and development activity.... View Details
Keywords: by Carmen Nobel
  • Web

Curriculum - Business & Environment

pressures of global urbanization, resource scarcity, and perils relating to climate change. The course takes a finance and real assets point of view focusing on houses, buildings, infrastructure, and cities as individuals, businesses, and global society make View Details
  • 10 Jun 2014
  • First Look

First Look: June 10

arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G.... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

how to deal with a customer issue, they know who that person is and how they are partnered with you. NOTE: For those considering cofounders who ARE your partner/family member/BFF, I encourage you to enter with a mindset around taking a... View Details
Keywords: by Julia Austin
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

encourage general managers to bring counsel in early in the decision-making cycle; they should not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. The available options... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

all. Everyone would act as a free agent in a winner-take-all contest. Opportunism and selfish political behavior would be rampant. A great deal of frantic effort would be expended—but little of it would be the kind of coordinated effort... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

nudges can in some cases be more than 40 times more effective than the next most effective method, a dramatic result for governments dealing with scarce resources. “If you take a particular policy objective as a given, nudges give you a... View Details
Keywords: by Michael Blanding