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- All HBS Web (772)
- Faculty Publications (76)
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- 21 Jul 2015
- First Look
First Look: July 21, 2015
https://www.hbs.edu/faculty/Pages/item.aspx?num=49388 Enabling Versus Controlling By: Hagiu, Andrei, and Julian Wright Abstract—In an increasing number of industries, firms choose how much control to give professionals over the provision... View Details
Keywords: Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key feature of our model is... View Details
Keywords: Sean Silverthorne
- 03 Jan 2017
- First Look
January 3, 2017
Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases View Details
Keywords: Carmen Nobel
- 21 Jun 2011
- First Look
First Look: June 21
excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking... View Details
Keywords: Sean Silverthorne
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
research team studied the expansion of a leading food delivery platform and the resulting rise in fast-food sales to observe how managers adjusted worker staffing to handle spikes in demand. The team analyzed personnel View Details
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions... View Details
Keywords: Martha Lagace
- 28 Oct 2014
- First Look
First Look: October 28
behavior of observably similar public and private firms using a new data source on private U.S. firms, assuming for identification that closely held private firms are subject to fewer short-termist... View Details
Keywords: Carmen Nobel
- 23 Jan 2007
- First Look
First Look: January 23, 2007
service industry such as commercial banking. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707485 Shahla Nawabi: Reconstructing Afghanistan Harvard Business School Case 807-023 Explores the strategies... View Details
Keywords: Martha Lagace
- 23 Aug 2016
- First Look
August 23, 2016
of longer-term shareholders. Myth Number 4: ESG data for fundamental analysis is scarce and unreliable. Reality: Thanks to the efforts of reporting and investor organizations... View Details
Keywords: Sean Silverthorne
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
the proverbial olive oil with the tap water. “Instead of this assumption that data should take over everything,” Campbell says, “there is a huge opportunity here for data to inform View Details
- 27 Mar 2007
- First Look
First Look: March 27, 2007
safety and team learning to identify core ideas and findings in these closely related literatures and to propose a model in which a negative... View Details
Keywords: Martha Lagace
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car View Details
Keywords: by Rachel Layne
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
help shed light on how digital strategy relates to or differs from traditional strategy, we embarked on this Handbook project. We believe that with the rapid intensification and the inescapable consolidation... View Details
- 05 Apr 2011
- First Look
First Look: April 5
those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the... View Details
Keywords: Sean Silverthorne
- 10 Feb 2015
- First Look
First Look: February 10
the economy to organize production and innovation. We study individual contestant-level data from 2,796 contestants in 774 software algorithm design contests with random assignment. Precisely conforming to... View Details
Keywords: Sean Silverthorne
- 13 Oct 2015
- First Look
October 13, 2015
to the customer over time. Customer relationships become continuous and open-ended, service becomes more efficient and proactive, and new... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
this approach is the assumption that teams are stable in their membership and internal organization. In practice, however, such stability is rare, as the composition and structure of teams often changes over... View Details
Keywords: Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
and organic growth. Odyssey had just realized its first profitable year in 2000—recording a net income of $3.1 million—and was still a relatively young company. In addition, the hospice industry was subject to extensive federal, state,... View Details
Keywords: Martha Lagace
- 03 Aug 2010
- First Look
First Look: August 3
organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
- 21 Nov 2022
- Research & Ideas
Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers
typically little or no credit check and most loans charge zero interest if the bills are paid on time. Retailers are willing to pay more for providing the service because almost half of consumers spend... View Details