Filter Results:
(269)
Show Results For
- All HBS Web
(269)
- News (49)
- Research (192)
- Multimedia (1)
- Faculty Publications (40)
Show Results For
- All HBS Web
(269)
- News (49)
- Research (192)
- Multimedia (1)
- Faculty Publications (40)
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
Transparency: Its official motive of transparency allows citizens more control of information that affects them. Giving "power to the people" puts a new set of eyes and ears on government and holds officials more accountable.... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
to improvement,” he says. Issues of trust and transparency People analytics will inevitably highlight tensions if employees wonder whether and how companies will use digital trace data and survey responses. Employees may rightly ask, “If... View Details
Keywords: by Ben Rand
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency and communities it has spawned, and new... View Details
- 14 Sep 2021
- Blog Post
How to Support Your Employees’ Career Development
Establish Transparent Paths to Success Another strategy Fitzpatrick recommends for employers is to be transparent around the skills employees need to progress. During her time managing teams at a leading... View Details
Keywords: All Industries
- 14 Sep 2021
- Blog Post
How to Support Your Employees' Career Development
Establish Transparent Paths to Success Another strategy Fitzpatrick recommends for employers is to be transparent around the skills employees need to progress. During her time managing teams at a leading... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
in two major product lines for a large enterprise software vendor to examine the use and success of pricing and product strategies. Regarding pricing, the paper demonstrates that the vendor engages in significant "bargain-then-ripoff" pricing; View Details
Keywords: Martha Lagace
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
Amira launched an extension of the platform for small and micro businesses. In an unusual turn for an ecommerce business, BulkWhiz retains distribution and delivery. "The lifetime value of a CPG customer is a lifetime!" explains... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
delivered to my house tonight, where it will be set up and ready to go. Lal: Furniture is often sold that way today. It's a showroom where your order is customized and delivered in six weeks. Q: What retail segments are most vulnerable to... View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
promising and profitable. This should benefit small businesses who, despite having to deal with higher interest rates in some cases, could find more transparency in product and pricing options, lower search costs, and better speed and... View Details
- Web
Marketing AI Guidelines | About
customer service. Drafting marketing plans and creative briefs. Citing the Use of AI To ensure the authenticity of the content we produce, it is important to be transparent about the use of AI. Original... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
importantly, the technology now provides the possibility of transforming a channel that can seamlessly and transparently connect the customers, channel partners, and suppliers. When that happens, it better facilitates the matching of... View Details
Keywords: by Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 01 Sep 2010
- News
You’ve Been YouTubed
media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United... View Details
- 12 Apr 2011
- News
Twelve Global Finalists Compete at HBS
purchasers to explore categories and products, compare brands in the same category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes... View Details
Keywords: Multiple alumni
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
of our team. I imagine neither the window extension or transparency tactics were very time consuming or distracting to implement (well, perhaps the former took some selling to their investors!), but they certainly make this company stand... View Details
Keywords: by Julia B. Austin
- 01 Mar 2024
- News
What is Web3?
Web3, a new era of the internet, uses blockchains, tokens, and wallets (tools for storing and managing digital assets) to facilitate a wide range of services and functionalities, including the transfer of assets from person-to-person. It represents a paradigm shift... View Details
- 24 Oct 2017
- Blog Post
The Latin American Community at HBS
created much more we have created a family. We provide an environment of support to each other, where we invite each other to be our most transparent and honest selves as we evolve and grow throughout this MBA journey. Some say that Latin... View Details
- 14 Oct 2014
- First Look
First Look: October 14
Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less View Details
Keywords: Sean Silverthorne
- 08 Aug 2018
- News
Getting Life Back in Balance
says. The job is wide ranging, putting Gower in charge of everything from roads and cemeteries to libraries and sewerage systems. “Running a council is no different than running a global corporation. You just have a different customer... View Details
Keywords: Jennifer Myers
- 09 Jun 2015
- First Look
First Look: June 9, 2015
the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne