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- All HBS Web (1,250)
- Faculty Publications (239)
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- 01 Jun 2005
- News
Do You Speak Business?
with certain production processes but also in backroom functions such as quality assurance and control. In addition, multinationals have been increasingly pressed to move toward international norms in the area of stakeholder relations... View Details
Keywords: Garry Emmons
- 01 Oct 2000
- News
The Entrepreneurial Venture
line. Not surprisingly, therefore, the class has no shortage of members involved in the sort of entrepreneurial ventures that demand innovative thinking. RELATED LINK Class of 1975 Endows Chair in Entrepreneurship While many classmates... View Details
- 01 Jun 2011
- News
Mr. Start-Up
Issue Focus: Entrepreneurship Cassidy: At Google, a more intense and frenetic experience than launching his own companies. Art by Joe Ciardiello Related Links Watch a video of Mike Cassidy explaining his approach to rapid product... View Details
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
problem, whereas a lot of companies were always looking at their customers were aging and aging out. They saw that as an opportunity to rethink how are they going to develop their wealth management products. And they developed seven life... View Details
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills... View Details
Keywords: Jill Radsken
- 01 Apr 2000
- News
Getting the Message
Journal of Interactive Marketing, heads the required MBA course in marketing and teaches an interactive marketing elective. He explains that traditional marketing tactics might include running a series of television or magazine ads and then posting an in-store display... View Details
Keywords: Susan Young
- 01 Sep 2011
- News
Coming Full Circle
Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia... View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
live and work. "Cross-sector partnering between business, government, and nonprofit sectors will be the collaboration paradigm of the 21st century," he asserts. Teaching Millions One customer with a $500 savings account is not very... View Details
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
concern was that if they gave the senior partners time off, it would negatively affect the business, because customers were used to only dealing with the senior partners, and so senior partners wouldn't want to give up sole custody of... View Details
- 28 Mar 2018
- News
Fueling the Future
she anticipated customer needs, many crews and companies requested she come back. “I felt that I changed some people’s perceptions of the fitness of a woman in such a demanding job and environment,” she says. Since those early engineering... View Details
Keywords: Jill Radsken
- 01 Sep 2012
- News
Alumni Books
best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
- 22 Dec 2022
- News
LGBTQ+ Alumni Forums Expand; 2023 Alumni New Venture Competition Is Underway
discussions on startups, venture capital, and other topics related to early-stage ventures. "The alumni NVC enables founders to network with the investors and customers that may be interested in their... View Details
Keywords: Margie Kelley
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
success, a story that has seen revenues multiply, share prices jump many times, and customer satisfaction become an industry benchmark. The Happiness Equation: Want Nothing + Do Anything = Have Everything by Neil Pasricha (MBA 2007) (G.P.... View Details
- 13 Feb 2020
- News
Not Throwing Away My Shot
to think about that, is if you had looked at a group of Americans in 1870 and described them, you would've said “American citizens.” By 1920 that group has become “American consumers.” So there's a flip. And what happens is entrepreneurs must become as good at making... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Jun 2020
- News
Post-Office
getting done or sharing information related to work, one model has been to codify everything. I’ll give you the example of GitLab. They have something called the “one handbook" policy. What that means is that they write down everything so... View Details
- 01 Dec 2010
- News
How to Survive Past Start-up
Art by Craig Frazier Related Links Alumni New Venture Contest Opens Webinar series (ongoing) Entrepreneurship at HBS (video) Harvard Launches Innovation Incubator Why is it that even when smart, educated, well-networked people launch new... View Details
- 01 Dec 2000
- News
Latin America's Decade
promotions to local holidays and customs, incorporating idiomatic language and local tastes so that each country's customers will relate to their site in an emotional way." The Uruguay-born Juan Peirano of... View Details
- 01 Oct 2002
- News
View from the Top
how can I help you get them?” Schleyer: Let's not forget that it is crucial for a leader to be able to relate to all levels of an organization. Leaders need to have the ability to communicate with Wall Street and Washington, but more... View Details
- 01 Mar 2010
- News
Sole Mates
spite of difficult labor relations based on a history of division and confrontation, I love the entrepreneurial spirit and opportunity found on this small island. We need to make some improvements, however. We must revamp a model of... View Details