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Show Results For
- All HBS Web
(1,228)
- People (2)
- News (257)
- Research (729)
- Events (2)
- Multimedia (3)
- Faculty Publications (170)
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- 01 Dec 2012
- News
Corruption 101
increasing number of red flags, he had to consider not only his US employer and his HBS position, but also his local client, his client's employees and their families, customers throughout the region, and all the suppliers for the... View Details
- 01 Dec 2022
- News
Ink: Comfort in Discomfort
making sure that it focused on markets and mission. The [now-former] CEO of Starbucks recently responded to a question about whether the company was trying to offer customers a convenient, quick cup of coffee or build a space for... View Details
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
opportunities, impact, and risks of GenAI. Several of these research efforts are highlighted below. Karim Lakhani Karim Lakhani Edward McFowland III Edward McFowland III How Will Generative AI Change Consulting? To test the capabilities of GPT-4—the LLM that View Details
Keywords: April White
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
inequality. We are hoping to engage more and more companies and alumni in bringing the power of the market system to the inner city." Partnering for Success A small number of key business leaders can make a big difference by leveraging... View Details
- 01 Sep 2008
- News
The Levitt Brand
Globalization of Markets” (1983). With nearly 900,000 reprints sold to date, “Marketing Myopia” posed a question that reverberates nearly fifty years later: “What business are you really in?” “An industry begins with the customer and his... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
distinctive mission and to put in place the processes that will allow us to recognize and implement valuable new technology and then use it to develop powerful new applications as quickly as possible." "As we thought about what we wanted... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Sep 2012
- News
Alumni Books
best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
companies that can afford to buy that—but there aren’t millions. And it’s very difficult to price discriminate on something which is a physical asset that you sell. Because if you’ve got effectively the exact same box that you’re selling to one View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
social change campaigns to the rest, Crutchfield reveals powerful lessons for change-makers who seek to affect society and the planet for the better. Corporate Diversification: Opportunities Created by the Winds of Change by Brooks Fenno... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target customers at different points in the sales cycle. Things were... View Details
- 30 May 2024
- News
Women’s Association Goes Nationwide; Connecticut Club Hosts Beshears
power and impact of the HBS alumnae community and create a global network that advances our professional and personal goals.” Several hundred HBS alumnae participated in 30-minute virtual listening sessions hosted by the HBSWA team in... View Details
Keywords: Margie Kelley
- 01 Dec 2014
- News
Alumni and Faculty Books for December 2014
customers and from outside the industry), decision agility (anticipating changes and turning even troubling trends into opportunities), and execution agility (building new capabilities, shedding what doesn’t fit, and taking the first... View Details
- 01 Jun 2016
- News
Feedback
food, the health and safety of its consumers will fare better as well. All countries maintain their social fabric through food and family. Doug realized early on that food is fun, and food drives community and wellness. Enormous business opportunities had to follow... View Details
- 06 Dec 2021
- News
The Sparkles in Our Skies
created a market out of thin air. “We have customers who have come to us and said, ‘I never previously considered a diamond because of the impact,’” says Aether’s cofounder and chief marketing officer Robert Hagemann (MBA 2011). “That is... View Details
- 01 Mar 2017
- News
HBX: Reimagining HBS for the Digital Age
When considering how to enter the digital learning arena, HBS did what any startup would do. It began in 2012 by identifying a challenge: How to merge the unique elements of the HBS learning experience with the latest technology to create a View Details
- 01 Jun 2022
- News
Closing the 'Network Gap'
and Schrier’s successful volunteer effort evolved into a vision for a sustainable for-profit, social-impact company during HBS Startup Bootcamp in the winter of 2021. “We started with an idea for a solution, but we hadn’t had the opportunity to step back and dive into... View Details
Keywords: April White
- 26 Jul 2018
- News
Running the Numbers
1965) and Jonathan Kraft (MBA 1990). “It was a tremendous opportunity,” she says. “The Krafts’ customer-first focus, and commitment to analytics-based decision making, fit perfectly with my interests and skills.” As head of customer... View Details
Keywords: Deborah Blagg
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
but as a powerful new distribution channel-a way for mutual fund firms and online brokerages to interact easily and comprehensively with established and potential customers. "E-commerce will certainly make it easier for individuals to buy... View Details
Keywords: Garry Emmons
- 27 Nov 2013
- News
No Bologna, Please
cheese made with Vermont cheddar, Gruyère, and bacon. Specialty pastas, soups, and baked goods—including bread, of course—round out the offerings, all served in an atmosphere that encourages customers to linger rather than dine and dash.... View Details