Customer Ownership - Publications - Faculty & Research

December 2009 (Revised October 2015)
Case

Diamond Foods

By: David E. Bell and Mary Louise Shelman

CEO Michael Mendes has transformed a grower-owned cooperative into a publicly traded top marketer of snack foods. Diamond's organization, culture, product development process, advertising and promotion strategy, and specifically its marketing department have been built... View Details

Keywords: Agribusiness; Business Model; Customer Focus and Relationships; Leadership; Marketing Strategy; Consumer Behavior; Organizational Change and Adaptation; Cooperative Ownership; Agriculture and Agribusiness Industry; Retail Industry; United States

Citation

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July 2007 (Revised March 2008)
Case

ABRY Fund V

By: Nabil N. El-Hage, Richard S. Ruback and Leslie Pierson

In January 2006, Andrew Banks and Royce Yudkoff were considering raising a 5th fund for their media-focused private equity firm, ABRY Partners. ABRY had a strong track record that the co-founders attributed to their group's deep knowledge of the media industry and... View Details

Keywords: Cooperative Ownership; Venture Capital; Customer Relationship Management; Asset Management; Private Equity; Judgments; Competitive Strategy; Media; Corporate Finance; Media and Broadcasting Industry; Financial Services Industry

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16 Mar 2010
First Look

First Look: March 16

Fahlenbrach Publication:Journal of Financial and Quantitative Analysis (forthcoming) Abstract Large shareholders may play an important role for firm performance and policies, but identifying this empirically presents a challenge due to the endogeneity of View Details

Keywords: Martha Lagace

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

only subsets of the customer base for specific products are willing to choose greener products. As a result, firms that take costly actions to source products in a sustainable way could find themselves with a higher cost structure, with... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

as Lyft, Postmates, Upwork, TaskRabbit, and scores of others like them—connect large numbers of independent contractors providing services with customers seeking those services. The companies profit by taking a cut of the revenue for... View Details

Keywords: by Andrei Hagiu; Transportation; Web Services

09 Dec 2008
First Look

First Look: December 9, 2008

discussion of how ownership concentration constrains restructuring alternatives, how hedge fund investors might confront controlling shareholders, and how the mispricing of agency costs can give rise to View Details

Keywords: Martha Lagace

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

scale, these alternative players have the potential to fundamentally change the way in which small businesses access capital, creating greater competition, price transparency, and a better customer experience. Emerging online players are... View Details

Keywords: by Karen Mills; Banking; Financial Services

13 Dec 2004
Research & Ideas

Sharing News That Might Be Bad

it. You've considered simply waiting for something more definitive—but who knows when that will come? Now your hand has been forced. If one employee has heard rumblings, so have others—maybe customers have heard them, too. Any executive... View Details

Keywords: by Paul Michelman

May 2022
Supplement

Maestro Pizza (B): The Competition Awakens

By: Ramon Casadesus-Masanell and Fares Khrais

Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details

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16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

limited by how quickly customers can learn and how quickly their lives and needs can change. At the same time, he said, the pace of technological progress almost always outstrips the ability of customers to... View Details

Keywords: by Martha Lagace; Financial Services

20 Oct 2014
Research & Ideas

Users Love Ello, But What’s the Business Model?

same way. Historically in the internet era, the notion for startups has been to build a large customer base and monetize it through advertising. But it's hard to name more than two companies that have done this successfully. If Google and... View Details

Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services

18 Nov 2014
First Look

First Look: November 18

faces the world's fastest-growing economy. Purchase this case: https://hbr.org/product/china-s-environmental-challenge/315026-PDF-ENG Harvard Business School Case 615-015 Netflix: Designing the Netflix Prize (A) In 2006, Reed Hastings, CEO of Netflix, was looking for a... View Details

Keywords: Sean Silverthorne

31 Mar 2009
First Look

First Look: March 31, 2009

http://www.hbs.edu/research/pdf/09-101.pdf Does Public Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Abstract We compare the quality of accounting numbers produced by two types of public... View Details

Keywords: Martha Lagace

03 Nov 2009
First Look

First Look: Nov. 3

wrongdoers is consistent with their judgments, and we offer preliminary evidence on how to reduce these biases. Download the paper: http://www.hbs.edu/research/pdf/09-020.pdf Stock Price Fragility Authors:Robin Greenwood and David Thesmar Abstract We investigate the... View Details

Keywords: Martha Lagace

24 Aug 2010
First Look

First Look: August 24

opportunity to enter the market via new automotive market entrants in China that had comparatively fewer capabilities and were willing to purchase major subsystems. Yet the company faced a dilemma—a major customer wanted Delta to transfer... View Details

Keywords: Sean Silverthorne

07 Apr 2015
First Look

First Look: April 7

many users but also multiple types of users. For example, it's not enough that many customers want to book taxis by smartphone. Drivers must also be willing to accept smartphone bookings. Harvard Business School professor Ben Edelman has... View Details

Keywords: Sean Silverthorne

08 Jan 2019
First Look

New Research and Ideas, January 8, 2019

supply expenses are provided. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55343 Financing the Response to Climate Change: The Pricing and Ownership of U.S. Green Bonds By: Baker, Malcolm, Daniel Bergstresser, George... View Details

Keywords: Dina Gerdeman

30 Mar 2010
First Look

First Look: March 30

countries. Download the paper: http://www.hbs.edu/research/pdf/07-073.pdf The Impact of Private Equity Ownership on Portfolio Firms' Corporate Tax Planning Authors:Brad Badertscher, Sharon P. Katz, and Sonja Olhoft Rego Abstract This... View Details

Keywords: Sean Silverthorne

15 Sep 2009
First Look

First Look: September 15

companies have a sense of mission enabling them to deliver what their customers want in a way that is significantly better than the competition. As a formula for the future, it brings together the necessity of financial success... View Details

Keywords: Martha Lagace

April 2016 (Revised December 2016)
Case

The Container Store

By: Tatiana Sandino, Zeynep Ton and Aldo Sesia

The Container Store (TCS) is a Texas-based retailer of organization and storage solutions. The company prides itself in taking care of its employees first, and its cofounder and CEO Kip Tindell practices Conscious Capitalism. Since its beginnings in 1978, TCS grew to a... View Details