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(2,072)
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- Research (1,510)
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- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
In “Marketing Myopia” in HBR, Ted Levitt (below) famously asks “What business are you in?” and insists that customer focus be paramount. 1977 Abraham Zaleznik raises a provocative, game-changing question in... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services
- 13 Nov 2020
- News
New Virtual Classrooms Expand Digital Learning
classroom experience has everything to do with the level of interactivity between faculty and students, and these virtual classrooms provide a better online experience.” Students log in from their respective computers all over the world and, through a View Details
- 20 Nov 2019
- News
From the Ground Up
books, notebooks, pencils, and that kind of thing. “So we turned our focus away from being more generally involved in the community to specifically focusing on schoolchildren and trying to solve the problem for the children who just... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that... View Details
- 13 Nov 2020
- News
Insatiably Curious
and analytics than liberal arts when you don’t speak the language,” observes Ma. Her hard work and focus paid off: She was accepted at MIT and graduated with a degree in electrical engineering. “I believe in what the School is trying to... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
platters in counts of 30 each. “But for me to have 100 original pieces to offer a catering company, that’s a relatively big investment for a small and young business,” she says. Rentals accounted for a third of Clay’s revenue in the first year, and they’re the sole... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2010
- News
How to Survive Past Start-up
opportunities? The most successful entrepreneurs I interviewed demonstrated that the key is to focus on finding customer problems first, and only then on searching for solutions that can help. “The real... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target customers at different points in... View Details
- 01 Dec 1997
- News
Banking on HBS
Senior Associate Dean of Executive Education W. Earl Sasser, Jr., who oversaw the formal development and implementation of EDP, calls it "the most ambitious customized executive education program the School has ever undertaken." The... View Details
Keywords: Garry Emmons
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
“Corruption is a great untapped market,” Henry Motte-Munoz (MBA 2013) says with a laugh. “Not many competitors and customer interest is quite high.” It’s a market he’s helping to disrupt using Bantay, an NGO he cofounded while at HBS,... View Details
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
- 01 Jan 2005
- News
Nancy M. Barry, MBA 1975
CURRENT STUDENTS "Follow your passion. Don't wait until you are 50 to find meaning and purpose in your life. Focus on building your life and the resume will follow. Choose faith, not fear, as your prime motivator. Trust people, trust the... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
“When you have the knowledge and you know the protocol, then you have the confidence to focus on things that really matter—like negotiating that deal,” says Ho. Your Customers Care How Much Your CEO Makes... View Details
- 27 May 2021
- News
History’s Future
Courtesy Amr AlMadani Courtesy Amr AlMadani Millennia ago, the AlUla region in northwestern Saudi Arabia was a thriving commercial and cultural center, a stop on the trade routes that connected the spices, silks, and other luxuries of Arabia and the East to the View Details
- 01 Sep 2014
- News
Alumni Achievement Awards 2014
Altiostar Networks, Inc. Dahod outside his Tewksbury, MA, office “The best way to deliver on shareholder value is not to focus on shareholder value. Focus on meeting customer... View Details
- 01 Mar 2014
- News
Book Review: The Old West
growth—choosing instead to align with passive CEOs looking for short-term gains. What's more, the East is succeeding by using the very model the West forfeited, looking to men and women who seek to build empires with bold—and yes, occasionally risky—business strategies... View Details
Keywords: Maureen Harmon
- 21 Nov 2013
- News
Case Study: BlackBerry and Thorsten Heins
there is anything he could have done to reverse the decline. In essence, Blackberry fell victim to a challenge that affects many companies in fast-paced, technology-based industries. Once they achieve market leadership, they focus their... View Details
- 01 Mar 2007
- News
The Plight of the Global Poor
part of the problem, is increasingly being called on to be part of the solution. How business can do this most effectively is the focus of the GPP’s research and scholarly activity. While GPP faculty note that it is too early to declare... View Details
- 01 Oct 1999
- News
Entrepreneur Daniel S. Bricklin: A Class Act
changed the course of the nation." Bricklin continued as Software Arts' chairman until 1985. Ever the entrepreneur, he then moved on to launch a new venture, Software Garden, Inc. This time, his focus was an entirely different... View Details
Keywords: Peter K. Jacobs
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
Disruption doesn’t create growth; instead, growth creates disruption. Growth is always hard, and disruptive growth is exponentially harder. It requires companies to make tough decisions in the face of daunting uncertainties: Should we bet our company’s future on... View Details