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- All HBS Web
(1,006)
- News (177)
- Research (597)
- Events (2)
- Multimedia (1)
- Faculty Publications (167)
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- 01 Jun 2015
- News
Screen Grab
and managing director at BCG Digital Ventures, Walter Delph (MBA 2003) works with companies to develop apps, connected devices, and online content—including video—that will engage customers on a level that... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Apr 1996
- News
Technology for Learning's Sake
complicated challenge. Early experience suggested that computer-aided case analysis could enhance classroom discussion and bring real-life business issues into sharper focus. Faculty engaged in a continual process of experimentation in... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
consulting firm to survey alumni members to better understand how the club can serve them at various stages of their careers and family lives. In addition, the club recently established the Younger Alumni Committee to help increase View Details
Keywords: Margie Kelley
- 07 Sep 2021
- News
Skydeck Voices: For My Next Act
Section B, year of 1979. I would urge people not to think of retirement as a term at all. Now you are at a stage of life where you have freedom to choose how you will engage your time and energy, your purpose. You have the financial... View Details
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
leaving their survival uncertain. Minorities are falling prey to an Islamist ideology that conveys values and customs diametrically opposed to European ones. Terrorist acts have become the “new normal,” part of daily life. The North-South... View Details
- 01 Sep 2014
- News
All For One
radical five-year company transformation sparked by a simple idea: “Employees First, Customers Second.” Through a series of initiatives, Nayar focused on developing new ways for employees to communicate, air their challenges and... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details
- 15 Dec 2024
- News
The Golden Thread
Ontario, and he would engage us in creative thinking about what we’d do, in addition to the hours we’d spend getting there in the car. We invented a lot of games to keep us occupied.” When the local Catholic newspaper ran a jingle-writing... View Details
- 01 Mar 2023
- News
The Exchange: Micro Management
movement, on average. It was quite controversial. When we tell microfinance practitioners about this evidence, it can be hard for them to really engage with it because of their work on the ground and the anecdotes they hear about lives... View Details
- 01 Dec 1997
- News
Growing Together
customers and the community, and differentiates us from our competitors," explains Jackson. "It's all part of our business strategy for leading BankBoston into the 21st century and is consistent with the philosophy of managing with values... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
without it. Poindexter: I talk a lot to my customers about what life is like without electricity. And one of the most profound things that they said to me was, "Life without electricity, you're always rushing." And it's because you have... View Details
- 01 Mar 2023
- News
March 2023 Alumni and Faculty Books
takes Marketus and his guide to four villages named after each of the four Ps. As he enters each place, Marketus places a green pea into a special device, which allows him to store his thoughts, retrieve them, and integrate them. Featuring full-color illustrations... View Details
- 01 Dec 2000
- News
Latin America's Decade
promotions to local holidays and customs, incorporating idiomatic language and local tastes so that each country's customers will relate to their site in an emotional way." The Uruguay-born Juan Peirano of Velox Group has firsthand... View Details
- 01 Dec 2013
- News
Curing Health Care
colleagues partnered with 1,222 hairdressers in 200 neighborhoods in the Zambian capital of Lusaka, breaking them into four groups: two groups that received different cuts of condom sales, one that received wall charts and stickers to show View Details
- 01 Jun 2022
- News
Empowering Entrepreneurially Minded Students
evolve in the years you’ve been teaching at HBS? Tom Eisenmann: In the past 25 years, the Entrepreneurial Management academic unit, the group in which Bill and I work, has grown to include more than 30 faculty members who are engaged in... View Details
Keywords: Jennifer Gillespie
- 01 Oct 2002
- News
View from the Top
professor Carl Kester, a member of the Class of 1977, has engaged many students in discussions about leadership. So it seemed fitting for the Bulletin to ask him to coordinate an exchange of views on the topic among a small group of the... View Details
- 01 Jun 2017
- News
Supercharged
doing their best to keep up. Many are engaged in joint ventures with Chinese manufacturers: GM plans to spend $4 billion on electrification in China by 2020, for example, while VW intends to roll out 15 NEVs over the same period. And the... View Details
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 24 Sep 2020
- News
The Race for a Vaccine
was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully understood how widespread the... View Details