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- All HBS Web
(2,534)
- People (3)
- News (375)
- Research (1,689)
- Events (10)
- Multimedia (6)
- Faculty Publications (671)
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- 01 Dec 2022
- News
Flying High
environmentally friendly new airplanes. The airline’s focus on short-haul regional flights with a light payload makes it an ideal candidate, she explains. But just as important is building the company’s reputation. “We’ll be in a place where we’ll have a loyal View Details
Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation
- 10 Jan 2017
- News
Street Smarts
“Today, the car is a mobile computing platform,” says Mistele. “We pull information from various sensors in real time and create services around it.” For example, INRIX uses machine learning to provide customized daily routing advice... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
Authority, and it's locally based in Accra, with a governing board made up of top figures from government, business, and civil society. That, I think, is a very serious advance." "We have enormous respect for a principle we call country... View Details
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
When the number of Internet-based businesses took off in the mid-1990s, many long-standing rules for product innovation were blown away. Previous models of development based on a sequential process of planning and execution are not... View Details
Keywords: Judith A. Ross
- 15 Mar 2024
- News
Hungry for Change
As a management consultant at Kurt Salmon, Kate Flynn (MBA 2012) often worked with clients in the packaged food industry. She saw customers asking for healthier and more sustainable foods, and she herself was seeking better options. From that hunger, Sun & Swell was... View Details
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they pursue. Since View Details
- 01 Jun 1996
- News
New Releases
Initiative at Arthur Andersen, in their new book, Broken Promises: An Unconventional View of What Went Wrong at IBM. Based on interviews with IBM executives, company records, and surveys of the company's customers, Broken Promises is a... View Details
- 01 Apr 1998
- News
Short Takes
development cycles and can't respond in mid-project to changing customer needs. But there's a solution to this dilemma, according to HBS assistant professor Stefan H. Thomke and Donald G. Reinertsen (MBA '79) of Reinertsen & Associates in... View Details
Keywords: Garry Emmons and Caroline Chauncey
- 01 Jun 2006
- News
NFL Players Hit the Books
Thirty-five NFL players traded their shoulder pads for notepads in late February to participate in an Executive Education program designed by the HBS faculty to help them prepare for careers after football. The NFL Business Management and Entrepreneurial Program... View Details
- 01 Apr 2002
- News
The Simplest Taste
parlaying that one emporium into an empire of stores nationwide. Neiman Marcus introduced a number of innovations such as weekly department store fashion shows, personalized gift wrapping, a national advertising campaign (unheard of for a store not View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many... View Details
- 01 Dec 2000
- News
A Latin American Vision: New HBS Research Center Opens
in Latin America. The two-day event featured a case discussion (on Embraer, the Brazilian commercial aircraft manufacturer), presentations and analysis of new research, and discussions on the complexities of case writing throughout the... View Details
- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation... View Details
Keywords: Nancy O. Perry
- 27 Nov 2013
- News
No Bologna, Please
public in 1991. In 1993, the pair acquired St. Louis Bread Company, a 19-store chain of eat-in cafés based in St. Louis, Missouri, serving freshly baked artisanal bread, sandwiches, soups, and salads. By this point, Au Bon Pain had 250... View Details
- 01 Jun 2017
- News
Drawing on the Crowd for Innovative Problem-Solving
beginning stages of a re-architecting of our companies and economies based on digital technologies—notably artificial intelligence and machine learning,” he says. “With this new lab we will continue to explore ideas at the forefront of... View Details
- 06 Oct 2020
- News
Clearing the Path to Citizenship
RapidVisa to expand the types of cases it can handle.) The company’s online immigration applications function much as TurboTax does for IRS filings, translating the arcane language of government documents into easy-to-answer questions View Details
Keywords: April White
- 01 Sep 2024
- News
Next Level
in a kind of arms race to change that homogeneity within the companies, to better match the customer base, says HBS professor Frances Frei. That’s partly out of financial necessity. More diverse teams tend to produce products that appeal... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
he should put a glass window between the production area and factory outlet store. Maybe the workers wouldn’t like being watched by customers while they worked. No, they said, it’s fine. We’re helping the clients, and we like looking at... View Details
- 01 Jun 2000
- News
Books
devising a new cooperation model, with less emphasis on competition and more on building working relationships within and between companies. Mills writes that the book is about "how people, limited by misconceptions based on past... View Details
- 06 Dec 2021
- News
Leadership in the Digital Age
courses based on that knowledge to educate a new generation of executives. “It’s impossible to lead an organization today without a deep understanding of how to build and run a truly data-driven organization. That includes having the... View Details
Keywords: April White