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- All HBS Web (534)
- Faculty Publications (113)
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- 27 Sep 2016
- First Look
September 27, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
their relationships, relatives struggle between openness and caution in their statements to one another. Family members also tend to have difficulty listening to one another without judging what they hear in the context of countless prior... View Details
Keywords: by John A. Davis and Deepak Malhotra
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
the taste context the authors define holistic processing as nonverbal, imagery based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic... View Details
Keywords: Dina Gerdeman
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
was not—doing. As company leaders rolled out this daring strategy, they also created an organizational structure and culture developed to support a multi-product, vertically integrated enterprise. By the mid 1930s, GM's market share had... View Details
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
influence on the decision. That’s all well and good—until factors like cultural issues and employee power begin to creep into the picture. For example, the state has had power but only now seems to be exhibiting higher levels of interest... View Details
Keywords: by James Heskett
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
it is both, depending on such things as the level of complexity, stage of the decision-making process, the purpose of the decision, the context in which the choice is made, whether we are deciding or rationalizing the decisions we've... View Details
Keywords: by Jim Heskett
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
addition, a well-understood ethical framework and an effective legal system are crucial. In other words, it is very hard to talk about corporate ethics without paying attention to the broader social and institutional context in which a... View Details
Keywords: by Carla Tishler
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
important that they act aggressively towards competitor companies However, it seems crucial that they have the behavioral flexibility to act very differently towards subordinates and co-workers.” These comments were advanced in the View Details
Keywords: by James Heskett
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
because sales tasks are determined by a firm’s business strategy and its choices about which customers to focus on. In turn, selling behaviors are affected by your control systems and culture as well as whom and how you hire. Those are... View Details
Keywords: by Kristen Senz
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
disproportionate stock price hit to an earnings miss reflects that informational problem. The promise of private equity involves solving that gap between owners and managers. Buybacks must be interpreted in that context as either... View Details
Keywords: by Dina Gerdeman
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
Pike Place Roast, which emphasizes the brand's humble Seattle coffee culture beginnings. Adidas's "Impossible Is Nothing" campaign emphasized the underdog stories of famous athletes. Q: How did you notice this trend? How did you... View Details
Keywords: by Martha Lagace
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
would be interesting , he continued, to examine sectors other than technology “for their natural tendencies and what drives such culture and procedural traits.” Joe noted that some of the principles of experiment design provide “a piece... View Details
- Research Summary
Research Thrust
By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
lessons from these discussions. Q: Another gap you identified was that MBA students were not developing a global mindset. How can MBA programs better prepare students for an increasingly globalized business world? Garvin: Executives and deans told us that MBAs need to... View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
international corporation by taking the best ideas from everywhere it has a presence and implementing them worldwide throughout its entire system." Rohit Deshpandé also sees local context as integral to the global big picture.... View Details
Keywords: by Garry Emmons
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
solving in a multicultural context because it promotes a flow of novel ideas and concepts from cultures other than one's own. New ideas from other cultures can serve as raw... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
distance (how social hierarchies affect negotiation), context of communication (the degree to which messages inherit meaning from the setting in which they are delivered), and different conceptions of time (whether negotiators from... View Details
Keywords: by Martha Lagace
- 29 Mar 2008
- Research & Ideas
Creativity, Entrepreneurship, and Organizations of the Future
entrepreneurial and more creative, if they are to succeed. What is changing in the current business environment? Increased competition means that businesses have to be on their (figurative) toes in order to stay ahead; the only way to do that is through creative... View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
very tough intellectual problem, because for every story of success, there is one of failure," she says. "In some ways, it's the users who win—the phenomenon makes us all richer in terms of the innovation capacity of our society." Roy Chua: Bridging The... View Details
Keywords: by Michael Blanding