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  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

wrong, hold us back. Instead, we have to focus on finding our “edge”—the unique qualities that set us apart—and take strategic steps to make other people see our value and open the doors that will take us where we want to go. View Video Video: Laura Huang says that... View Details
Keywords: by Dina Gerdeman
  • Research Summary

Understanding Customers

In conventional business case studies, protagonists almost never have the option of stepping back to seek a new understanding of the customer. But to be effective in practice, managers need both the self-assurance and ability to initiate and pursue, with rigor and... View Details
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

When it comes to seeking a new job, making connections on LinkedIn can be key to landing an offer. But building a large network on the platform isn’t as crucial as cultivating the right kinds of connections, new research shows. While... View Details
Keywords: by Michael Blanding
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

desperately vied for the prize it bestowed on New York. Yet well-organized opponents overcame the unorganized supporters of the deal. Old-school reliance on the mayor and governor, powerful power brokers, proved unable to mobilize sufficient backing. Beyond View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

resolution of the standoff offers many lessons for leadership, strategy, and negotiation. One of the chief lessons, he says, is the importance of cultivating a high degree of empathy–not sympathy in the sense of pity, but the ability “to... View Details
Keywords: by Lane Lambert
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

inclusive CEO increased a company’s average three-day return by 0.8 percent. This is likely because these managers retain staff, which may result in increased operating efficiency and innovation, Zou says, and markets seem to quickly reward these trends. Engaging... View Details
Keywords: by Pamela Reynolds
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

power has on the psychology of those in power: It makes them overconfident and susceptible to hubris, and it makes them more self-centered and insensitive to others,” Battilana says. And if a CEO can’t or won’t cultivate humility and... View Details
Keywords: by Jay Fitzgerald
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

visit the nation and share their experiences with their followers, pushing authentic messages to key consumer groups, such as affluent parents. Establishing street CRED Switzerland, Germany, and Japan dominate brand rankings. Intentionally or not, each country has... View Details
Keywords: by Danielle Kost; Tourism
  • January 15, 2019
  • Article

Is Your Company's Strategy Aligned with Your Ownership Model?

By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details
Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage
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Baron, Josh. "Is Your Company's Strategy Aligned with Your Ownership Model?" Harvard Business Review (website) (January 15, 2019).
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

were, they aggregated into a mighty marketing force. By 1994, Snapple was available across the country, and as distributors added painstakingly cultivated supermarket accounts, sales ballooned to $674 million from just $4 million ten... View Details
Keywords: by John Deighton; Food & Beverage
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

What if more managers at big corporations channeled some of the same magic that helped Tesla CEO Elon Musk and Amazon founder Jeff Bezos lead their startups to great success? Large companies are actually fertile ground for innovation; they just need to know how to... View Details
Keywords: by Lane Lambert
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

strenuously projecting an image of pre-2020 normalcy and “business as usual” can be daunting and lead employees to hide their own struggles. To learn more, read What Leaders Can Do to Fight the COVID Fog Boris Groysberg, Richard P. Chapman Professor of Business... View Details
Keywords: by Sean Silverthorne
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

employees. For example, most firms depend on the continuing high regard of their customers. Repeat sales are essential. To achieve this the product or service needs to engage customers in terms of all four drives. Hence firms need to View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 01 Nov 2021
  • Op-Ed

Team Success Starts with the Individual—and with Love

key moments of crisis in which their self-confidence falters. These in turn can lead them to become more rigid, sabotaging their own performance. A coach’s job is to prevent team members from lapsing into this pattern and to help them View Details
Keywords: by Ranjay Gulati; Sports
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

elements of collaboration, however, may be where the real returns to in-person interaction occur, helping team members build relationships, foster trust, and cultivate healthy norms. Working in close proximity in a shared office can also... View Details
Keywords: by Kristen Senz
  • 30 Oct 2017
  • Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

learned from groups in terms of productivity or happiness when it comes to question asking? What do you think? Related Reading: New Insights into Career Development The Right Way to Cry in Front of Your Boss Master the One-on-One Meeting What do you think about this... View Details
Keywords: by Rachel Layne
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

and consumed within its boundaries, regardless of supply, demand, or efficiency considerations. Cannabis cultivated in California, which has five to six outdoor growing seasons, can’t be sold in Massachusetts, which has only two outdoor... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

high-performing organizations that cultivate all their employees, and offered advice on improving management skills. ...if you ignore [B players] long enough, they begin to see themselves as low performers.— Thomas J. DeLong It is all too... View Details
Keywords: by Martha Lagace
  • 17 Oct 2022
  • Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

recognized, and cultivate enduring connections,” they write, “then we can together make extraordinary progress toward making our system one in which it could be worth living—and one that people would believe is worth preserving.” You... View Details
Keywords: by Michael Blanding
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

pie," says Schulman. "When you get people with different objectives, you create more value for everyone." The sum is greater than the parts, in other words. Furthermore, in order to make sure such collaborations succeed, it's important to View Details
Keywords: by Michael Blanding
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