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  • 18 May 2017
  • Blog Post

Why We Recruit: Hilton

warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! How long has your organization... View Details
Keywords: Hospitality
  • 05 May 2009
  • First Look

First Look: May 5, 2009

http://www.hbs.edu/research/pdf/09-127.pdf Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and Performance Author:Heidi K. Gardner Abstract Why do some teams fail to use their members' knowledge effectively,... View Details
Keywords: Martha Lagace

    Strategic Brew: A Market Simulation

    Strategic Brew simulates real life challenges facing the strategist. It allows users to experience and internalize the process of strategy formulation, execution, and communication in a simulated context and to see how these processes interplay with other... View Details
    • 2025
    • Working Paper

    The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise

    By: Fabrizio Dell'Acqua, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub and Karim R. Lakhani
    We examine how artificial intelligence transforms the core pillars of collaboration— performance, expertise sharing, and social engagement—through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company.... View Details
    Keywords: Artificial Intelligence; Teamwork; Human-machine Interaction; Productivity; Skills; Innovation; Field Experiment; AI and Machine Learning; Groups and Teams; Competency and Skills; Performance Productivity; Collaborative Innovation and Invention; Product Development
    Related
    • 29 Sep 2020
    • Blog Post

    New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices

    option, so how can hospitals eliminate the vulnerabilities that come from security-obsolete devices? Perigee is helping companies answer that question. The startup, founded by Mollie Breen, works with companies to build a 360-degree security layer tailored to the View Details
    • 26 Nov 2013
    • First Look

    First Look: November 26

    concerning whether patents are a creative or a destructive influence on the process of technological development. In this paper I examine the basic patent tradeoff between incentives and monopoly distortions in light of recent contributions to the literature. I outline... View Details
    Keywords: Sean Silverthorne
    • 11 Aug 2008
    • Research & Ideas

    Strategy Execution and the Balanced Scorecard

    management processes, such as those to develop the strategy, translate the strategy, and orchestrate the senior management strategy review meetings. Many of these processes are new to the organization. Since they cross existing business... View Details
    Keywords: by Martha Lagace
    • June 2023
    • Article

    How New Ideas Diffuse in Science

    By: Mengjie Cheng, Daniel Scott Smith, Xiang Ren, Hancheng Cao, Sanne Smith and Daniel A. McFarland
    What conditions help new ideas spread? Can knowledge entrepreneurs’ position and develop new ideas in ways that help them take off? Most innovation research focuses on products and their reference. That focus ignores the ideas themselves and the broader ideational... View Details
    Keywords: Innovation Adoption; Natural Language Processing; Knowledge; Science; Innovation and Invention; Knowledge Sharing; Analytics and Data Science
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    • 28 Sep 2012
    • Working Paper Summaries

    Self-Serving Altruism? When Unethical Actions That Benefit Others Do Not Trigger Guilt

    Keywords: by Francesca Gino, Shahar Ayal & Dan Ariely
    • 15 Mar 2011
    • First Look

    First Look: March 15

    tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior.... View Details
    Keywords: Sean Silverthorne
    • 29 Jul 2008
    • First Look

    First Look: July 29, 2008

    the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships),... View Details
    Keywords: Martha Lagace
    • 07 Feb 2012
    • First Look

    First Look: February 7

    optimization-based TFM approach in the CDM environment. Read the paper: http://trb.metapress.com/content/g6kt053v4651386t/ Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of View Details
    Keywords: Sean Silverthorne
    • Teaching Interest

    Leadership and Organizational Behavior (LEAD)

    By: Ethan S. Bernstein

    Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

    The course is divided into five modules:View Details

    Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
    • 18 Jun 2014
    • Research & Ideas

    Book Excerpt: ‘Collective Genius’

    Pixar's approach. Without the interplay and collaborative contributions of large numbers of people, it could not make a CG movie. One of Pixar's unusual features as a studio was that all three functions of the organization—art,... View Details
    Keywords: by Linda Hill; Entertainment & Recreation
    • 03 Jul 2012
    • First Look

    First Look: July 3

    unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to firms' interactions with non-financial stakeholders. The Changing Ecology of... View Details
    Keywords: Sean Silverthorne
    • 19 Jan 2023
    • Blog Post

    11 Ways to Reengage Employees in the New Year

    engage your employees beyond checking items off an agenda. Change up the scenery and take a meeting outside, create time for shout outs of gratitude or celebration, or use the time for professional development. 9. Create Cross... View Details
    Keywords: All Industries
    • 24 Jun 2014
    • First Look

    First Look: June 24

    explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we... View Details
    Keywords: Sean Silverthorne
    • 19 Nov 2001
    • Research & Ideas

    Wrapping Your Alliances In a World Wide Web

    business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details
    Keywords: by Andrew McAfee
    • Program

    General Management Program

    leadership. Ideal candidates include: Functional leaders at large organizations whose role is significantly expanding Executives who will soon become business-unit, divisional, cross-functional, or regional leaders Top executives at... View Details
    • 28 Oct 2009
    • Lessons from the Classroom

    HBS Begins Teaching Consumer Finance

    [HBS professor emeritus] Dwight Crane for the Credit Union Executives Society. It was a relatively short hop from there to develop the broader Consumer Financial Services (CFS) Executive Education program at HBS. To prepare for that, I View Details
    Keywords: by Roger Thompson; Financial Services; Education