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  • All HBS Web  (3,572)
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  • All HBS Web  (3,572)
    • People  (1)
    • News  (496)
    • Research  (2,685)
    • Events  (10)
    • Multimedia  (5)
  • Faculty Publications  (1,431)
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  • 01 Mar 2016
  • News

Off Script

red tape to approve drugs? What is the drug industry’s own view on why there is this constant inflation in the cost of prescription drugs? —Etienne Locoh-Donou (MBA 2002) HASSAN: Governments are not good at View Details
Keywords: Insurance Carriers and Related Activities; Finance
  • 01 Dec 2011
  • News

At Your Service

Anne Morriss (MBA 2004) maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win approach involves “looking at your biggest buckets of cost... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 01 Jun 2004
  • News

Alumni Clubs Click with New Web Services

events are big hits; nontechnical volunteers can build and maintain a club Web site; and the low cost appeals to small clubs with limited resources. HBS signed a long-term agreement last fall with Harris Internet Services, a leading... View Details
Keywords: Margie Kelley; alumni groups; website; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2011
  • News

Water for Life

is perfor-mance-based and guarantees the reimbursement of our expenditures and cost of capital as long as these are prudent and efficient. The model requires us to accelerate and even advance our capital investments, roll out the network... View Details
Keywords: Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services
  • 01 Jun 2004
  • News

The Inner-City Advantage

African-American Student Union. Growing opportunities and competitive advantages have made the inner city a hot spot for investors, particularly developers. “Real estate is a $24 trillion industry — there’s no bubble there,” said Yvonne B. Haskins, a senior View Details
Keywords: H. Naylor Fitzhugh Conference; Howard; Naylor; Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
  • 01 Sep 2003
  • News

Incentives and Operational Excellence

video they wanted was out of stock. Retailers typically buy videocassettes from studios for $45 each and rent them for $4. Tapes are disposed of for $5 after three months, so the retailer must rent the tape at least ten times to break even. The incremental View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 01 Apr 2000
  • News

Award-Winning Article Urges Companies to Loosen Ties that Bind

One function builds relationships with customers, another develops products, and the third oversees the operational infrastructure. Even though these activities often conflict with each other, traditionally they have been bundled together because separating them would... View Details
  • 02 Mar 2016
  • News

The New Space Race

payload—this one delivered the company’s New Shepard module that someday could give human passengers a taste of space travel—and are destroyed on the way up or crash back to Earth in pieces. With rockets costing tens of millions of... View Details
Keywords: Robert S. Benchley
  • 01 Jun 2024
  • News

Conducting Business

discount. The owner went to the bank to borrow money for a new meat slicer or something expensive. The bank manager rejected his loan application, telling him that his business was a money-loser. “What do you mean? I make money every day.... View Details
Keywords: Michael Farmer (MBA 1971); illustration by Lucinda Rogers; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Mar 2010
  • News

Rwanda Provides Students with Hands-On Learning

India, Peru, Rwanda, the United Arab Emirates and Bahrain, and Vietnam to observe local economies, study management practices in the field, and interact directly with business and community leaders. In addition, domestic programs took... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2013
  • News

Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century

argument . . . is that it is necessary to look at both the costs imposed upon others without their consent and the rights denied to others, also without their consent, from multiple lenses." Does the business world look different in a... View Details
Keywords: Sean Silverthorne; oil spill; Publishing Industries (except Internet); Information
  • 01 Jun 2025
  • News

Agenda: Stacy Sonnenberg (MBA 2003)

SUPERFAN When Sonnenberg attends a game, she often doesn’t watch the court or field. “I’m always intrigued by stuff that the public doesn’t necessarily think about—like the width of concourses and the mix of seating types,” she says. (Photo: Benjamin Norman) “In... View Details
Keywords: Sasha Issenberg
  • 01 Jun 2006
  • News

Artist Christo Visits HBS

To illustrate entrepreneurship from a different angle, HBS professors Josh Lerner and Felda Hardymon and research associate Ann Leamon wrote a case about Christo and Jeanne-Claude, the husband-wife team known for their massive, self-funded outdoor art projects. (Their... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 17 Dec 2024
  • News

Solving the Underemployment Crisis

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, it’s Dan. Today, we are sharing a brief excerpt from Managing the Future of Work, the critically-acclaimed podcast from my colleagues at Harvard Business School. Each episode, HBS professors Bill Kerr... View Details
  • 01 Dec 1996
  • News

New Releases

Technology Fountainheads by E. Raymond Corey (Harvard Business School Press) As corporate research and development costs rise, many firms choose to participate in R&D; consortia - collaborative ventures with academic institutions and... View Details
  • 30 Jan 2021
  • News

Finding a Fresh Approach to Dry Cleaning

management skills and new technologies to double its revenue and expand the business beyond the basics of shirts and suits, according to a Washington Post story by Thomas Heath. About three-quarters of Parkway’s business comes from 3,000... View Details
Keywords: Personal and Laundry Services; Personal Services
  • 01 Mar 2009
  • News

Model Patient

health-care system is in critical condition: The cost of U.S. health care not only hampers its citizens’ well-being and the country’s ability to compete globally, but it also draws funding away from other sectors, such as education, where... View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 01 Sep 2008
  • News

Totting Up the Bill for the Iraq War

BILMES AND STIGLITZ: Among a costly war’s casualties, American prestige and power. PHOTOS: (LEFT, RIGHT) DOMINICK REUTER, DAN DEITCH The Three Trillion Dollar War: The True Cost of the Iraq Conflict (W.W. Norton, 2008) is not just about... View Details
Keywords: Sean Silverthorne; National Security and International Affairs; Government
  • 01 Jun 2010
  • News

MBAs on a Mission

was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management and decision-making. Meanwhile, organizations... View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management
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