Core Relationships - Publications - Faculty & Research

January 2006 (Revised October 2007)
Background Note

Managing Networked Businesses: Course Overview for Students

Provides an overview for students of the MBA elective course Managing Networked Businesses (MNB). MNB focuses on management challenges in businesses that exhibit network effects. The first section of the note explains that such businesses comprise a large and growing... View Details

Keywords: Business Model; Capital Structure; Business or Company Management; Network Effects; Organizational Design; Business and Government Relations; Social and Collaborative Networks; Competitive Strategy

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17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

to do better things." Edmondson cites her academic mentors at Harvard—J. Richard Hackman, a leading thinker in team effectiveness, and Chris Argyris, an organizational learning expert—as core influences. "This [teaming] was a blending of... View Details

Keywords: by Maggie Starvish

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

centralization can improve complex problem-solving in a shifting environment because it helps preserve diversity of ideas and enables a core to elevate the best ones, as long as two-way communication exists. One way to preserve that... View Details

Keywords: by Annelena Lobb; Health

03 Oct 2006
First Look

First Look: October 3, 2006

seemingly been forgotten for decades now, but his insights should be decisively resurrected in the money management business. History, Structure, and Practices: San Pedro Longshoremen in the Face of Change Author:Kathleen L. McGinn Publication:Chap. 14 in Exploring... View Details

Keywords: Sean Silverthorne

23 Jun 2009
First Look

First Look: June 23

technology, three core principles have emerged that work together to ensure that complementary, interconnected products coexist and compete. These core principles are particularly important when applied to... View Details

Keywords: Martha Lagace

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

the role-- and you write about this very movingly in the book, the the role of faith as a core component of happiness. That's obviously a little bit of a third rail subject because people think that you might be talking about a specific... View Details

Keywords: by HBS Staff

April 2006 (Revised April 2007)
Case

Endeca Technologies: New Growth Opportunities

By: Paul A. Gompers and Kristin Perry

Steve Papa, CEO of Endeca Technologies, must decide whether to expand into a new market with a new application of his company's technology. Endeca has experienced significant success with its information access software in the online retail industry, and in September... View Details

Keywords: Decision Choices and Conditions; Market Entry and Exit; Production; Organizational Structure; Partners and Partnerships; Opportunities; Expansion; Internet and the Web; Applications and Software; Information Technology Industry

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2017
Mimeo

Science for Society: Science and Technology Based Social Entrepreneurship

By: Tarun Khanna, Shashank Shah and Kundan Madireddy

This publication is an outcome of the team's research, engagement and interactions with over 25 science and technology-based social enterprises in India. It provides details on the research process, insightful outcomes and innovative impact.
Throughout the... View Details

Keywords: Social Entrepreneurship; Science-Based Business; Information Technology; Business and Community Relations; India

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05 Aug 2014
First Look

First Look: August 5

identity network approach offers two advantages: first, it enables scholars to consider more than two identities simultaneously, and second, it helps scholars examine relationships among identities in greater detail. This is important... View Details

Keywords: Sean Silverthorne

Article

Fighting Bias on the Front Lines

By: Alexandra C. Feldberg and Tami Kim

Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details

Keywords: Customer Service; Customer Focus and Relationships; Service Delivery; Diversity; Prejudice and Bias; Organizational Change and Adaptation

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April 2008
Case

Campbell and Bailyn's Boston Office: Managing the Reorganization

By: Anne Donnellon and Dun Gifford Jr

Ken Winston, the regional sales manager at a securities brokerage firm, has reorganized his generalist salespeople into Key Account Teams (KAT) to increase sales of specialized, higher-margin fixed income products. Winston is also implementing a new corporate... View Details

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31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

challenger mindset and willingness to disrupt Digitally mature companies encourage employees to challenge the status quo—even if this means fundamentally rethinking the core business. Everyone in the organization is responsible for... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

05 Dec 2013
Working Paper Summaries

Heterogeneous Technology Diffusion and Ricardian Trade Patterns

Keywords: by William R. Kerr

May 2009
Case

Montgomery County Business Roundtable for Education

By: Allen S. Grossman and Geoff Eckman Marietta

Montgomery County Business Roundtable for Education (MCBRE) was a business-public education partnership with Montgomery County Public Schools (MCPS) that promoted cross-sector knowledge sharing and academic excellence. Its suite of core student programs, such as “720,”... View Details

Keywords: Business Ventures; Knowledge Sharing; Leadership; Partners and Partnerships; Education; Business and Community Relations; Education Industry; United States

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16 Jul 2018
Research & Ideas

Kids of Working Moms Grow into Happy Adults

2012, as well as the “Generations and Gender Survey Core Questionnaire” in the Generations and Gender Programme from 2002 through 2013. All told, the two surveys of more than 100,000 men and women across 29 countries revealed how the... View Details

Keywords: by Dina Gerdeman

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

natives (by definition, those younger than most senior leaders) to help them reach positions of significant authority (and even become board members). Elevating promising talent will help the company embrace the new and diverse perspectives necessary to go beyond the... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

04 Aug 2009
First Look

First Look: August 4

there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too much corporate emphasis on... View Details

Keywords: Martha Lagace

Web

Middle East & North Africa - Global

Center in Istanbul in 2013, followed by offices in Dubai and Cairo. Separately an office was opened in Tel Aviv in 2016 reporting to the Europe Research Center. All play an important role in helping HBS develop and strengthen View Details

Web

Behavioral Finance & Financial Stability

sentiment in the US stock market More Info Leverage and the Beta Anomaly By: Malcolm P. Baker & Jeffrey Wurgler AUG 2020 Baker, Hoeyer, and Wurgler propose a simple tradeoff theory to explain the well-known weak empirical relationship... View Details

May 1996 (Revised August 2001)
Case

Timberland and Community Involvement

By: James E. Austin and Jaan Elias

The Timberland Co., a manufacturer and retailer of footwear, outdoor apparel, and accessories, committed itself to instituting and communicating a core set of values to its employees, stockholders, and consumers. The system of beliefs emphasized community service.... View Details

Keywords: Ethics; Values and Beliefs; Business and Community Relations; Social Enterprise; Corporate Strategy; Apparel and Accessories Industry

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