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Publications

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  • All HBS Web  (489)
    • News  (106)
    • Research  (329)
  • Faculty Publications  (87)

Show Results For

  • All HBS Web  (489)
    • News  (106)
    • Research  (329)
  • Faculty Publications  (87)
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  • Web

Online Leadership Principles Course | HBS Online

administered by Korn Ferry. The assessment provides insight into core interpersonal competencies that can be observed and assessed by others, and has been taken by more than 160,000 executives. These View Details
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

worldwide phenomenon. Sensing, analyzing, and developing appropriate responses to the complex new demands of the expanded, global marketplace is difficult, and the greatest challenge comes in developing the organizational capabilities and managerial View Details
Keywords: Sean Silverthorne
  • Web

Online Business Essential Courses | HBS Online

3 Courses Credential of Readiness (CORe) Designed to help you achieve fluency in the language of business, CORe is a business fundamentals program that combines Business Analytics, Economics for Managers, and Financial Accounting with a... View Details
  • Research Summary

Overview

By: Roberto Verganti
Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details
Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 23 Apr 2013
  • First Look

First Look: April 23

implement principles of open and distributed innovation.   Working Papers Competing with Privacy By: Casadesus-Masanell, Ramon, and Andres Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the... View Details
Keywords: Sean Silverthorne
  • Web

Faculty & Researchers - Managing the Future of Work

collaborate on the creation of core technologies, while still competing on the products and services built on top of them. His research falls into the broader categories of the future of work, the economics... View Details
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability to identify with and "live" View Details
Keywords: by by Jim Heskett
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

attacks. 2. Disruptive businesses either create new markets or take the low end of an established market. There are two distinct types of disruptive innovations. The first type creates a new market by targeting nonconsumers, the second View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
  • Web

About the Project - U.S. Competitiveness

and improve the competitiveness of the United States—that is, the ability of firms operating in the U.S. to compete successfully in the global economy while supporting high and rising living standards for Americans. The Project focuses... View Details
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

pursue? To adapt to a new customer-centric directional reality, we propose an alternative to Ansoff's (1965) growth strategy matrix (see table below). The proposed 2 x 2 matrix is categorized by whether the firm is competing with existing... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

provide quality products at a low price to low- and fixed-income consumers. Kmart, by contrast, couldn't seem to decide whether it was focusing on low- or middle-income consumers. What's more, it got distracted by a major foray into specialty retailing, moving even... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

viewed themselves as quite different and more competent than their American colleagues. Meanwhile, US team members repeatedly described themselves as "outsiders" and complained that some German team members spoke in German... View Details
Keywords: by Kim Girard
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

others. But it got to decide which components to "expose," and which to keep hidden, providing a mechanism through which its core intellectual property could be protected. As the company expanded, Microsoft formalized this... View Details
Keywords: by Sean Silverthorne
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

console platforms are vertically integrated into hardware, whereas most operating system vendors for PCs (Microsoft), PDAs (Palm), and mobile phones (Symbian) have preferred to rely on third-party competing hardware makers. The idea is... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

The Gift of Global Talent

Research Research The Gift of Global Talent: How Migration Shapes Business, Economy & Society By: William R. Kerr By: William R. Kerr The global race for talent is on, with countries and businesses competing for the best and brightest.... View Details
  • 01 Jun 2024
  • News

Quantum Leap

one knows which flavor of qubit will prevail, so coordinating technology development—and figuring out where to invest—is tricky. Fu compares the situation to the early days of the semiconductor industry, when companies competed to see how... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

necessarily lead to a collaborative environment, a hallmark of systemic integration. That requires the lever of cooperation—the alignment of goals. When members of disparate or competing silos cooperate around a common set of goals, they... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

design process. This design rule is easy to state, but it is difficult to follow for two basic reasons. First, some core production technologies are less amenable to applying the rule than others. Second, organizations have a tendency to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
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