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Show Results For
- All HBS Web
(2,388)
- People (8)
- News (878)
- Research (723)
- Events (3)
- Multimedia (161)
- Faculty Publications (312)
- 2022
- Working Paper
Rethinking Explainability as a Dialogue: A Practitioner's Perspective
By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh
As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details
Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations
Lakkaraju, Himabindu, Dylan Slack, Yuxin Chen, Chenhao Tan, and Sameer Singh. "Rethinking Explainability as a Dialogue: A Practitioner's Perspective." Working Paper, 2022.
- January 2010 (Revised February 2010)
- Supplement
IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion (CW)
IBM consultants are convinced that there is a positive relationship with staffing levels and conversion rate. How should Dillard's, a large department store chain, use this insight to manage their staffing levels? View Details
- August 2023
- Article
Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel
By: Dylan Slack, Satyapriya Krishna, Himabindu Lakkaraju and Sameer Singh
Practitioners increasingly use machine learning (ML) models, yet models have become more complex and harder to understand. To understand complex models, researchers have proposed techniques to explain model predictions. However, practitioners struggle to use... View Details
Slack, Dylan, Satyapriya Krishna, Himabindu Lakkaraju, and Sameer Singh. "Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel." Nature Machine Intelligence 5, no. 8 (August 2023): 873–883.
- 04 Apr 2023
- Podcast
107. Beautiful Trauma: A Conversation with Rebecca Fogg
After a shocking accident left Rebecca Fogg with a partially amputated hand, she found herself faced with the sudden and daunting challenge of recovering, both physically and psychologically, from the trauma. Though her background at the time was not in medicine, she... View Details
- 08 Mar 2022
- Blog Post
Recalling My First Cold Call: A Conversation with Second-Year Students
The start of 2022 not only marks a new year but also the graduation year of the MBA Class of 2022. As they begin their last semester, we asked EC (second-year) students about their first cold call, case method teaching, and how both aspects might help them in their... View Details
- 2012
- Book
Talk, Inc. : How Trusted Leaders Use Conversation to Power Their Organizations
By: Boris Groysberg and Michael Slind
How can leaders make their big or growing companies feel small again? How can they recapture the "magic"--the tight strategic alignment, the high level of employee engagement--that drove and animated their organization when it was a start-up? As more and more... View Details
Keywords: Leadership; Interpersonal Communication; Organizational Culture; Social and Collaborative Networks; Spoken Communication
Groysberg, Boris, and Michael Slind. Talk, Inc. How Trusted Leaders Use Conversation to Power Their Organizations. Harvard Business Review Press, 2012.
- 16 Aug 2022
- Podcast
96. Seeing Around Corners: A Conversation with Rita McGrath
Clayton Christensen and Rita McGrath, one of the top management thinkers in the world, spent over two decades as both colleagues and friends. To this day, the concept of Discovery-Driven Planning, first widely introduced in a 1995 HBR article by Rita and Ian MacMillan,... View Details
- 22 Aug 2014
- News
The Conversation We Should Be Having About Corporate Taxes
- 07 Feb 2025
- News
Alison Wood Brooks Decodes How to Have Better Conversations
- 09 Jul 2020
- News
A Conversation with Sir Ronald Cohen on Impact Investing
- 29 Nov 2022
- Podcast
101. Learning To Build: A Conversation with Bob Moesta
This is a true story of one man, his four children, four mentors, and five skills. It began when Bob Moesta’s now-grown children moved out of the family home. Bob and his wife decided to clean things out a bit and during that process, in their attic, Bob came across... View Details
- 02 Mar 2025
- News
Alison Wood Brooks On The Science Of Great Conversations
- 20 Jan 2023
- Blog Post
The Importance of Mentorship: A Conversation With Professor Ting Zhang
life. How has your teaching experience been at HBS so far? What do you like most about the case method and classroom experience? The classroom is simply magical. I love its energy. I love how our discussions push me to be a better thinker and person. I walk away from... View Details
- 15 Jun 2021
- Podcast
76. The Juggernaut's Journey: A Conversation with Snigdha Sur
Snigdha Sur is a Harvard Business School alumna and founder of The Juggernaut, a premium publication and community that publishes smart and well-reported stories about South Asia and South Asians. Hosted by Anibha Singh, Snigdha discusses developments and gaps in the... View Details
- 10 Aug 2021
- News