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- All HBS Web (368)
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- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go customers for whom service meant speed of order View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
continuously update plans and actions against rapidly shifting challenges. 1. Pierce the fog of war Carl von Clausewitz, a Prussian general and military theorist, coined the term "fog of war." He understood that a strategy... View Details
Keywords: by Euvin Naidoo
- 03 Jul 2012
- First Look
First Look: July 3
played in improving eating disorder care over time. It ends with a discussion of Schön's innovative bundled reimbursement models and challenges the reader to explore how to develop new pricing and care delivery models that encourage... View Details
Keywords: Sean Silverthorne
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
continued to go up. Most employers do not even measure the costs of poor health among their employees. If they did, however, they would discover that many of the steps they have taken to reduce benefit costs have actually made the costs... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
http://ssrn.com/abstract=1681682 CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides) Authors:Werner Erhard, Michael C. Jensen, Kari L. Granger,... View Details
Keywords: Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of... View Details
Keywords: Carmen Nobel
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
believe in." The emotional appeal was buttressed with solid and specific policy details. The ability to combine emotional with functional benefits and the discipline to be consistent in positioning and message delivery are core to... View Details
Keywords: by John Quelch
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
the approaches of these funds to applying the for-profit venture model [to nonprofits] vary," he explains, "they are all establishing performance metrics for their 'investments' and rewarding [good results] with continued funding." But... View Details
Keywords: by James E. Aisner
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
investors. Purchase this case:https://hbsp.harvard.edu/product/818097-PDF-ENG Harvard Business School Case 818-055 Continuous Software Development: Agile's Successor In recent years, the twin software development methodologies of View Details
Keywords: Dina Gerdeman
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
Industries." One key aspect of the Internet revolution to keep in mind, began Applegate, is that new business models continue to draw on essential information and values that have always driven business. "This is an evolutionary process,"... View Details
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
forced me to work hard to develop ways to support my proposition, which ultimately they came to see as reasonable, if not obvious in retrospect. Since that time, my research has continued to investigate how group dynamics affect an... View Details
Keywords: by Sarah Jane Gilbert
- 23 Sep 2014
- First Look
First Look: September 23
714-510 Health City Cayman Islands Narayana Health (NH) had been successfully delivering affordable high quality tertiary care to the masses in India through its chain of hospitals for over a decade. To encourage the adoption of the NH affordable care View Details
Keywords: Sean Silverthorne
- 06 Oct 2015
- First Look
October 6, 2015
and challenges created by digital technology and describe some of the most pressing policy issues. As digital technologies continue to gain in momentum and importance, it has become clear that digitization has features that do not fit... View Details
Keywords: Sean Silverthorne
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
delivery of capital. For example, all of the biggest players emerging in the alternative lending space offer online and mobile applications, many of which can be completed in under 30 minutes. These are not just inquiries; these are... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
sufficient for firms to be operationally effective," continues Crane. "Now strategy is much more customer driven, and a firm's brand is more important than ever." Marketing that brand, in fact, has become so essential that most startups... View Details
Keywords: by Susan Young
- 06 Dec 2011
- First Look
First Look: Dec. 6
matches, especially for firms likely to be financially constrained. The effect is associated with the discrete change in label from investment-grade to speculative-grade, not with changes in continuous measures of credit quality. We do... View Details
Keywords: Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002 currency crisis and default. As the bank's competitors, many of... View Details
Keywords: Martha Lagace
- 09 Sep 2014
- First Look
First Look: September 9
seeking to make their business socially acceptable and a range of non-governmental groups working to promote public welfare, labor, and minority rights. In France, where a similar coalition did not emerge, consumer credit continued to be... View Details
Keywords: Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
Third Edition of Commentaries and Cases on the Law of Business Organization continues to provide a refreshingly accessible economic analysis perspective. The distinguished team of authors introduces and explains economic concepts in a way... View Details
Keywords: Martha Lagace