Publications

September 2004 (Revised January 2005)
Case

IBM: Ordering Midrange Computers in Europe

IBM Europe is trying to expand business-to-business (B2B) efforts with its large distributors of midrange systems. These efforts aim to automate many transactions and business processes, removing the need for human involvement. IBM has completed an initial project with... View Details

Keywords: Customer Relationship Management; Information Technology; Information Infrastructure; Marketing Channels; Distribution Channels; Computer Industry; Computer Industry; Germany; United States

January 2014 (Revised May 2014)
Case

Tech Mahindra and the Acquisition of Satyam Computers (A)

By: Srikant M. Datar, Anjali Raina and Namrata Arora

Set in 2008, the case details Tech Mahindra, an information technology (IT) company within the Mahindra Group, an Indian multi-industry company with a diverse stable of businesses including automotives, farm equipment, and financial services, and its decision to... View Details

Keywords: Acquisition; Corporate Governance; Computer Industry; India

Web

Git and GitHub - Research Computing Services

Software Tools Git & Github 2ms What version control systems are available to you? There are many different version control systems available, but one of the most widely used is Git , which is the program that will track changes of your scripts (source code) over time.... View Details

2025
Working Paper

Computed Tomography (CT)--Beyond Traditional X-Rays: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins

This case history describes how Computed Tomography (CT) scanners - that combine Xrays and computers to image soft tissues of the brain and other organs -- have become a widely used diagnostic tool. Specifically, we chronicle the 1) initial development of CT... View Details

Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms

SSRN

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August 1985 (Revised May 1987)
Case

John Sculley at Apple Computer (B)

Web

Frequently Asked Questions - Research Computing Services

Help Frequently Asked Questions 8ms Accessing Our Services and Training Can I provide a research collaborator access to the HBSGrid? Non-HBS Collaborators of HBS faculty can gain access to the research computing grid by requesting a guest... View Details

March 1987 (Revised June 1987)
Case

Automatic Data Processing, Inc.: Computer Services

1968
Book

Computer Models for Business Case Analysis

By: David Hawkins and Brandt R. Allen

Keywords: Information Technology; Theory

August 1987
Teaching Note

Bowater Computer Forms, Inc., Teaching Note

By: Francis Aguilar

1998
Working Paper

When the Computer Is the "Salesperson": Consumer Responses to Computer "Personalities" in Interactive Marketing Situations

By: Youngme Moon

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger

Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details

Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Computer Industry

Web

Monitoring Jobs & Troubleshooting - Research Computing Services

PENDING if the compute grid is busy. RUNNING: Job is running. COMPLETED: Job has finished and the command(s) have returned successfully (i.e., exit code 0). CANCELLED: Job has been terminated by the user or administrator using bkill.... View Details

September – October 1973
Article

Computer Data Bases: The Future Is Now

By: R. L. Nolan

Keywords: Information Technology; Information

August 1981 (Revised June 1986)
Case

McGraw-Hill Book Co.: Micro Computer Resource Center

By: James I. Cash Jr.

Keywords: Information Technology; Publishing Industry; Information Technology Industry

Web

Guidelines for Choosing Resources - Research Computing Services

unlimited length of time. gpu This queue is available for both interactive and batch work, and must be specified in order to access GPUs on the compute node(s). In addition to specifying the queue itself, default or custom gpu usage... View Details

February 2008 (Revised August 2008)
Case

Quanta Computer and the One Laptop Per Child Initiative

By: Willy Shih, Chintay Shih and Jyun-Chen Wang

When Quanta Computer, Inc., the world's largest manufacturer of laptop computers, first joined the One Laptop Per Child (OLPC) initiative, it faced a challenge trying to balance the cost objectives of a laptop computer targeted at children of the developing world with... View Details

Keywords: For-Profit Firms; Disruptive Innovation; Demand and Consumers; Supply Chain; Partners and Partnerships; Nonprofit Organizations; Hardware