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  • All HBS Web  (2,728)
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  • All HBS Web  (2,728)
    • People  (1)
    • News  (676)
    • Research  (1,426)
    • Events  (27)
    • Multimedia  (16)
  • Faculty Publications  (1,034)
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  • 01 Jun 2002
  • News

Blue No Longer

In March, Louis Gerstner (MBA '65), IBM's CEO since 1993, stepped down after achieving a remarkable turnaround at Big Blue. Gerstner, who lacked any previous experience in the computer industry, frequently defied conventional management... View Details
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

They changed their tune and soon dominated the market. Turns out, it’s much more about understanding the workflow in a small business, and computers do only what you tell them to do. And, many times, it’s really the business that has... View Details
Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 01 Jun 2003
  • News

Up Against The Firewall

else’s problem — until now. A phone call from the IT department reports that your company’s computer systems have been accessed by an intruder. Troves of business and financial data, your customers’ as well as your own, have been... View Details
Keywords: Garry Emmons; Robert Austin; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 15 Nov 2018
  • News

Don’t Be Afraid of AI

the basic premise is this: Computers get smart, become self-aware, take over, sometimes take on the shape of Arnold Schwarzenegger, and try to eradicate humanity. Here's a refresher, courtesy of Terminator 3: “The virus has infected... View Details
Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

Tim Brown, president and CEO of the design firm IDEO. Christensen then drew a parallel between the evolution of the computer industry and what is slowly taking place in healthcare. Initially, people had to take their problems to the sites... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 01 Dec 2009
  • News

What’s On?

KILAR After working at Amazon.com for nine years, in 2007 Jason Kilar (MBA ’97) became CEO of Hulu, the service that brings popular television programming and movies to computers via high-quality streaming video. Hulu, free and... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment; News, Library, Internet, and Other Services; Information
  • 23 Oct 2019
  • News

Preparing Leaders to Leverage Artificial Intelligence

self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details
Keywords: Intellectual Ambition; Pathbreaking Research; Artificial Intelligence
  • 01 Jun 2002
  • News

Up to the Challenge: Lori Schock - Listen and Learn

manufacturing workers on a computer system used for data reconciliation. The assignment proved challenging. “I was a total outsider running a class designed to change the work patterns of an experienced manufacturing team,” she grimaces.... View Details
Keywords: Kathleen Brill
  • 01 Dec 2008
  • News

A U.S. Turnaround?

them in their native countries. Today, America is the leader in only five product areas: computer hardware, software, biotechnology, aerospace, and entertainment. That is not enough to provide job opportunities for a country of 300... View Details
Keywords: Byron Wien; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
  • 01 Dec 1999
  • News

Covering the Issues

modern life." As computer technology emerged in the 1950s, initial reactions in the Bulletin were mixed. "One of the most dramatic developments in the business world is the growth of automatic data processing," wrote a faculty member in... View Details
Keywords: Susan Young, Deborah Blagg, and Garry Emmons
  • 16 Nov 2011
  • News

Are Humans Cost-Effective?

English. But it needed all synapses firing to fend off the flesh-and-blood HBS team (MIT finished a distant third). Named after IBM patriarch Thomas J. Watson, this Watson is endowed with a canned male voice that recalls the creepy View Details
Keywords: Garry Emmons
  • 01 Dec 2014
  • News

@Soldiers Field

arm might lift a barbell.” The 229 RCs who signed up for lunch roulette were connected with three perfectly randomized HBS classmates. Hosted by the Student Association and the Digital Initiative, the project used an open source computer... View Details
Keywords: John Shad (MBA 1949); Educational Services
  • 01 Mar 2012
  • News

Making Finance Personal

use over engineering-driven solutions in the consumer-software space and showed that simplicity trumped bells and whistles, an important lesson for subsequent entrepreneurs in those early days of the computer and software revolutions.... View Details
Keywords: Garry Emmons; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 01 Jan 2003
  • News

Charles O. Rossotti, MBA 1964

the age of 57, Charles Rossotti made a self-described "huge detour" from a 28-year career at American Management Systems, Inc., the Virginia-based computer systems consulting firm he cofounded. He went from helping corporate clients... View Details
  • 01 Jun 2007
  • News

34,000 Pages and Counting

to the printer in South Carolina, who would keyboard all the pages twice and then compare the two copies of the page as a crude way of proofing!” Fortunately, computers have rendered that tedious process obsolete. But it still takes three... View Details
Keywords: class notes; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Apr 2001
  • News

Turnaround Situation

centerpiece of the restoration project, the old Sundowner motel, was once home to “a struggling computer geek named Bill Gates who had a special deal with the Sundowner’s owner for an extended stay” while he tried to raise funds for his... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Jan 2010
  • News

Susan L. Decker, MBA 1986

Former President, Yahoo! Inc. Return to Alumni Achievement Awards main page Earlier Education: B.S., Computer Science and Economics, Tufts University, 1984 On Leadership: “Great leaders don’t limit the actions of their followers; rather... View Details
  • 01 Apr 1998
  • News

Deals For Sale

FairMarket is an online auction house that allows companies with surplus computers and computer components to sell to the highest bidder. "We make the distribution chain more efficient by acting as a... View Details
Keywords: Judith A. Ross
  • 01 Mar 2003
  • News

Alumni Bookshelf

computer company back into an industry leader. The Entrepreneur’s Guide to Finance and Business by Steven Rogers (MBA 1985) (McGraw-Hill) Rogers, a professor at the Kellogg School of Management, provides practical insights about financing... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2006
  • News

One-on-One with Tom Oreck

headquarters or our Long Beach facility could be taken out by a hurricane. One of the things we didn’t anticipate was a storm that was massive enough to take out both locations simultaneously. Ahead of the storm, we backed up and shut down our View Details
Keywords: Roger Thompson; Clothing and Clothing Accessories Stores; Retail Trade
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