Computer Software - Publications - Faculty & Research

February 2014
Case

BGI: Data-driven Research

By: Willy Shih and Sen Chai

BGI has the largest installed gene-sequencing capacity in the world, and to Zhang Gengyun, general manager of the Life Sciences Division, this represented an opportunity to apply his training as a plant breeder and his early career work as a biochemist to improving... View Details

Citation

Educators

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29 Mar 2016
First Look

March 29, 2016

computer simulation highlighting the work performed by the government of an archetypal American town—from building roads to ensuring food safety—increased trust in government and support for government services. In Study 2 (N=125), Boston... View Details

Keywords: Sean Silverthorne

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Second, advanced software algorithms and data-based artificial intelligence algorithms account for increasing amounts of trade secrets in technology. These technologies rely on massive stores of distributed View Details

Keywords: by Kristen Senz; Technology

Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

typically ranged between 20 percent and 40 percent of the combined market cap of software providers. This is a fraction of the more than 80 percent of total market capitalization of the much larger ecosystem of View Details

Keywords: by Marco Iansiti & Roy Levien

24 Apr 2018
First Look

First Look at New Research and Ideas, April 24, 2018

computational power for model estimation. We overcome computational burden by utilizing an improved simulator for likelihood evaluation and the general-purpose computing on... View Details

Keywords: Sean Silverthorne

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

clearly epitomized by the advent and affirmation of the electronic processing and sharing of data at a magnitude and speed that in no way we have seen before. The digital age is enabled by the emergence and adoption of four key technologies (Menz et al., 2021): View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

03 May 2011
First Look

First Look: May 3

http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field experiment in which over 500 elite... View Details

Keywords: Sean Silverthorne

12 Oct 2011
First Look

First Look: October 12

Michael Schwarz Abstract We consider market rules for the transfer of IP addresses, numeric identifiers required by all computers connected to the Internet. Excessive fragmentation of IP address blocks causes growth in the Internet's... View Details

Keywords: Sean Silverthorne

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer... View Details

Keywords: by Michael Blanding

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology industry and piqued the interest... View Details

Keywords: by Lane Lambert; Information Technology; Technology

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details

Keywords: by Dina Gerdeman

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

and telecom corporations. The shocking revelations caused many consumers, businesses, and governments to take their business away from US tech companies; A New America analysis estimated the loss to US cloud computing over the Snowden... View Details

Keywords: by Avery Forman

20 Aug 2013
First Look

First Look: August 20

problems, hence the potential improvements from our framework come at essentially limited extra computational cost. We perform numerical experiments drawn from three di erent application areas (portfolio optimization, inventory... View Details

Keywords: Anna Secino

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

sellers), ad-supported media (ad sponsors and readers/viewers), computer operating systems (application developers and users), videogame consoles (game developers and geeks), shopping malls (retailers and consumers), digital media... View Details

Keywords: by Sean Silverthorne; Technology

March 2016 (Revised May 2018)
Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

Citation

Educators

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09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

01 Oct 2012
Research & Ideas

Better by the Bundle?

says. All kinds of products are sold in bundles. Microsoft Office is sold as a bundle of computer software, including Word, Excel, and PowerPoint. Cable companies offer their channels in bundle packages. Even a music CD is essentially a... View Details

Keywords: by Dina Gerdeman

August 2013 (Revised December 2014)
Case

Taking Dell Private

By: David J. Collis, David B. Yoffie and Matthew Shaffer

In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details