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  • All HBS Web  (526)
    • News  (126)
    • Research  (257)
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  • Faculty Publications  (147)

Show Results For

  • All HBS Web  (526)
    • News  (126)
    • Research  (257)
    • Events  (6)
    • Multimedia  (3)
  • Faculty Publications  (147)
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  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

possibilities and chart a path for the future using data, algorithms, AI, and machine learning. AI serves to augment or improve human performance. When computational and machine-learning algorithms perform an ever-increasing number of... View Details
Keywords: by Kristen Senz; Technology
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning” who is an assistant professor at... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 29 Mar 2016
  • First Look

March 29, 2016

computer simulation highlighting the work performed by the government of an archetypal American town—from building roads to ensuring food safety—increased trust in government and support for government services. In Study 2 (N=125), Boston... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation.... View Details
Keywords: Martha Lagace
  • Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The  words  “business  model”  are  inescapable  in  our  daily  fare of  business  news.  These  two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Second, advanced software algorithms and data-based artificial intelligence algorithms account for increasing amounts of trade secrets in technology. These technologies rely on massive stores of distributed View Details
Keywords: by Kristen Senz; Technology
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

typically ranged between 20 percent and 40 percent of the combined market cap of software providers. This is a fraction of the more than 80 percent of total market capitalization of the much larger ecosystem of View Details
Keywords: by Marco Iansiti & Roy Levien
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

computational power for model estimation. We overcome computational burden by utilizing an improved simulator for likelihood evaluation and the general-purpose computing on... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field experiment in which over 500 elite... View Details
Keywords: Sean Silverthorne
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer... View Details
Keywords: by Michael Blanding
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

clearly epitomized by the advent and affirmation of the electronic processing and sharing of data at a magnitude and speed that in no way we have seen before. The digital age is enabled by the emergence and adoption of four key technologies (Menz et al., 2021): View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 12 Oct 2011
  • First Look

First Look: October 12

Michael Schwarz Abstract We consider market rules for the transfer of IP addresses, numeric identifiers required by all computers connected to the Internet. Excessive fragmentation of IP address blocks causes growth in the Internet's... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

sellers), ad-supported media (ad sponsors and readers/viewers), computer operating systems (application developers and users), videogame consoles (game developers and geeks), shopping malls (retailers and consumers), digital media... View Details
Keywords: by Sean Silverthorne; Technology
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

and telecom corporations. The shocking revelations caused many consumers, businesses, and governments to take their business away from US tech companies; A New America analysis estimated the loss to US cloud computing over the Snowden... View Details
Keywords: by Avery Forman
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details
Keywords: by Dina Gerdeman
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

high-tech businesses, ushering in the rise of computer hardware and software firms, just as they had once pushed the cash register, IBM's punch-card machines, and other innovations. View Details
Keywords: by Laura Linard
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology industry and piqued the interest... View Details
Keywords: by Lane Lambert; Information Technology; Technology
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