Publications

February 2021
Teaching Note

Satrix: Competing in the Passive Asset Management Industry in South Africa

By: Mark Egan

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September–October 2017
Article

Why Do We Undervalue Competent Management?: Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence

By: Raffaella Sadun, Nicholas Bloom and John Van Reenen

A recurring message in business education is that you can’t compete on the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable... View Details

Keywords: Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Performance Effectiveness

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Article

Competing through Manufacturing and the New Manufacturing Paradigm: Is Manufacturing Strategy Passe?

By: K. B. Clark

Keywords: Competition; Strategy; Production

August 2007
Article

Vive La Resistance: Competing Logics and the Consolidation of U.S. Community Banking

By: Christopher Marquis and Michael Lounsbury

Keywords: Banks and Banking; Competition; Consolidation; Banking Industry; United States

May 2003
Article

The Utilization of Competing Technologies within the Firm: Evidence from Cardiac Procedures

By: Robert S. Huckman

Keywords: Competition; Information Technology; Business Ventures

2011
White Paper

Brands Are People Too! Harnessing the Power of Brand Warmth and Competence

By: Chris Malone, Jill Avery and S. T. Fiske

Research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge, and behave towards one another. Understanding how consumers judge brands using social processes akin to those used in... View Details

Keywords: Brands; Brand Management; Customer Relationship Management; CRM; Brand Positioning; Brand Equity; Customers; Customer Focus and Relationships; Customer Satisfaction; Brands and Branding; Marketing; Marketing Communications; Marketing Strategy; Consumer Products Industry

2002
Working Paper

The Utilization of Competing Technologies within the Firm: Evidence from Cardiac Procedures

By: Robert S. Huckman

June 2009 (Revised March 2010)
Teaching Note

Finland's S Group: Competing with a Cooperative Approach to Retail (TN)

By: Ramon Casadesus-Masanell, Jordan Mitchell and Samuli Skurnik

Teaching Note for [709409]. View Details

Keywords: Groups and Teams; Competition; Cooperation; Retail Industry

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1998
Book

Competing on Internet Time: Lessons from Netscape and Its Battle with Microsoft

By: M. A. Cusumano and D. B. Yoffie

Keywords: Internet and the Web; Competitive Strategy

1995
Book

Reengineering the Organization, Transforming to Compete in the Information Economy Instructor's Guide

By: R. L. Nolan, D. L. Stoddard, T. H. Davenport and S. Jarvenpaa

Keywords: Organizational Change and Adaptation; Information Technology

2020
Book

Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

By: Marco Iansiti and Karim R. Lakhani

In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very... View Details

Keywords: Artificial Intelligence; Technological Innovation; Change; Competition; Strategy; Leadership; Business Processes; Organizational Change and Adaptation; AI and Machine Learning

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2000
Chapter

In Search of Dynamic Capabilities: The Origins of R&D Competence in Biopharmaceuticals

By: Gary P. Pisano

Keywords: Competency and Skills; Research and Development; Pharmaceutical Industry; Biotechnology Industry

1998
Chapter

Beyond the Russian Doll Management Model: New Personal Competencies for New Management Roles

By: C. A. Bartlett and S. Ghoshal

Keywords: Competency and Skills; Management Skills; Management Style; Managerial Roles

March 1973 (Revised June 1974)
Background Note

Notes on the Management of Change: Implications of Postulating a Need for Competence

2001
Other Unpublished Work

Using Tax Incentives to Compete for Foreign Investment: Are They Worth the Costs?

By: L. T. Wells Jr., Nancy J. Allen, Jacques Morisset and Neda Pirnia

Keywords: Taxation; Motivation and Incentives; Foreign Direct Investment; Cost vs Benefits

08 Jan 2013
Working Paper Summaries

Leading Amidst Competing Technical and Institutional Demands: Revisiting Selznick’s Conception of Leadership

Keywords: by Marya L. Besharov & Rakesh Khurana

Article

Research: Cracking a Joke at Work Can Make You Seem More Competent

By: Alison Wood Brooks

Keywords: Humor; Judgment

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2012
Working Paper

Leading Amidst Competing Technical and Institutional Demands: Revisiting Selznick's Conception of Leadership

By: Marya L. Besharov and Rakesh Khurana