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  • September 2018
  • Article

Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management

By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
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  • Research Summary

The Role of Information Technology in the Provision of Services

By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
  • Web

Cookie Information | HBS Online

Privacy Notice SMS Terms Terms of Use FERPA Community Values & Honor Code Trademark Notice Cookies HBS Online Q&A on Cookies and Similar Technologies What are cookies, pixel tags, scripts, log files, web beacons and similar technologies?... View Details
  • Web

FERPA Information | HBS Online

Privacy Notice SMS Terms Terms of Use FERPA Community Values & Honor Code Trademark Notice Cookies FERPA The Family Educational Rights and Privacy Act of 1974, as amended ("FERPA") is a federal law that gives students certain rights with... View Details
  • Web

Contact Us | Information Technology

Contact Us Online learning, designed for the difference makers At HBS IT, we work to craft, deliver, and support pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a difference... View Details
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

sets. To demonstrate the sets, he secured informal permission from his employer to string an electrical wire from a local hilltop to serve as an antenna for the reception of signals from Philadelphia stations. When customers who purchased... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • Web

About Us | Information Technology

About Us Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a... View Details
  • 2019
  • Working Paper

Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles

By: Prithwiraj Choudhury, Dan Wang, Natalie A. Carlson and Tarun Khanna
We demonstrate how a novel synthesis of three methods—(1) unsupervised topic modeling of text data to generate new measures of textual variance, (2) sentiment analysis of text data, and (3) supervised ML coding of facial images with a cutting-edge convolutional neural... View Details
Keywords: Spoken Communication; Business History; Analytics and Data Science; Finance; Performance
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  • 16 Jun 2016

HBS Information Session in Brasilia

This session will be led by HBS alumni who will discuss their experience in the Harvard Business School MBA Program. Topics to be covered include the academic experience, HBS community and alumni network. Check-in for the event will begin... View Details
  • Web

Session Types | Information Technology

Cumnock Hall on the Harvard Business School campus, HBS Live Online Classrooms bring cutting-edge program design and delivery together to create a truly immersive online experience. The Classrooms are also an ideal venue for anyone looking to create connection and... View Details
  • 11 May 2020
  • News

Why Leader’s Communications Don’t Connect And What To Do About It

  • April 2008
  • Case

TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

By: Michael Beer and Sunru Yong
TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
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  • 17 Apr 2008
  • Working Paper Summaries

Diffusing Management Practices within the Firm: The Role of Information Provision

Keywords: by Michael J. Lenox & Michael W. Toffel; Technology
  • December 1978
  • Article

Technical Communication in R&D Laboratories: Impacts of Project Work Characteristics

By: Michael Tushman
Keywords: Information Technology; Communication; Research and Development; Projects
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  • 21 Dec 2022
  • News

HBS Community Comes Together in Wake of Ukraine Invasion

Chief Digital Transformation Officer at the State Service of Special Communication and Information Protection of Ukraine APRIL 15 As the reality of the conflict in Ukraine became clear in March, Antoine... View Details
  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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  • July 1983
  • Background Note

Brave New World: Note on the Data Communications Marketplace--1983

By: John F. Cady and Frank V. Cespedes
Keywords: Information Industry
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  • 20 Jul 2016

HBS/HKS Information Session in Addis Ababa

Join an information session about Harvard Business School and Harvard Kennedy School. This event will be hosted by current students from HBS and HKS. Topics to be covered include the academic experience, Harvard View Details
  • 25 Jul 2018

HBS Women's Information Session in Boston

Join us for an information session about the Harvard Business School MBA Program. This event is designed for prospective students who want to learn about the community of women at HBS and the MBA Program.... View Details
  • Web

Security & Privacy | Information Technology

Security & Privacy We all have a role to play in protecting Harvard Business School’s (HBS’s) data and systems—and our own. Practicing good security habits is always important, especially so in times of heightened risk. The following small actions can make a big... View Details