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  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
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  • 21 Jul 2019
  • Working Paper Summaries

Why Do User Communities Matter for Strategy?

Keywords: by Sonali K. Shah and Frank Nagle
  • Research Summary

Effective Capital Market Communications

Hutton's most recent research and cases examine how managers enhance the credibility and effectiveness of their financial reports and voluntary disclosures. Her most recent working paper, "Effective Voluntary Disclosure" (co-authored with Greg Miller, HBS, and Douglas... View Details
  • February 2000
  • Teaching Note

Adelphia Communications Corporation TN

By: Paul M. Healy
Teaching Note for (9-198-031). View Details
Keywords: Telecommunications Industry
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  • July 1998 (Revised August 1998)
  • Case

Community Wealth Ventures, Inc.

By: James E. Austin and Meredith D. Pearson
Share Our Strength, a successful anti-hunger nonprofit organization, created a for-profit subsidiary--Community Wealth Ventures (CWV)--to provide advisory services to companies and nonprofits on collaboration. Management is reviewing CWV's start-up experience. View Details
Keywords: Business Subsidiaries; For-Profit Firms; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Partners and Partnerships; Nonprofit Organizations; Consulting Industry
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  • 31 Aug 2009
  • News

A Failure to Communicate

  • 23 Nov 2022
  • News

How Great Leaders Communicate

  • 25 Jul 2025
  • Video

Entrepreneurship Powered by Community

  • Apr 16 2018
  • Testimonial

Building Community Through Service

  • 13 Nov 2012
  • News

Two Candidates, Two Distinct Ways of Communicating

  • 20 Mar 2024
  • News

Free Speech and Community Values Working Group Q+A

  • Article

Online Community as Space for Knowledge Flows

By: Samer Faraj, Georg von Krogh, Eric Monteiro and Karim R. Lakhani
Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the... View Details
Keywords: Knowledge Sharing; Value Creation; Collaborative Innovation and Invention
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  • 24 Jun 2022
  • Blog Post

On Pride and Community

systems. How did you get involved in the PRIDE community at HBS? As soon as I got to campus, meeting other queer women was the number one priority on my list. I had a lot of open questions about whether HBS would be a place I would feel... View Details
  • 01 Apr 2000
  • News

A "Growing" Online Community

year expanding throughout Latin America. Agropool's revenues will come from fees charged to companies selling products on its Web site. With the online community growing in Latin America, Grippo noted the importance of teamwork among new... View Details
  • 01 Dec 2010
  • News

Students Serve the Community

assistant professor Zeynep Ton, the initiative’s faculty adviser, told the Harbus. “We wanted our students to get to know the community around them, to develop both compassion and respect for that community, and to see service as part of... View Details
Keywords: Elementary and Secondary Schools; Educational Services
  • Web

Community | Research Associates

Community Apply Now Harvard Business School (HBS) is home to a vibrant and dynamic community of aspiring doctoral students. While working with faculty will sharpen the skills needed for PhD studies, doing so... View Details
  • Web

Your Alumni Community - Alumni

Careers Your Alumni Community Careers Your Alumni Community Learn more about what your fellow HBS alumni have been up to and explore the various ways to connect. Featured Alumni Stories Bringing Business... View Details
  • 01 Mar 2023
  • News

Fostering a Supportive Community

which aims to foster a supportive community where first-generation and low-income students and allies can enjoy the HBS experience together through events and programs. The club collaborates with similar clubs across Harvard University... View Details
Keywords: Jennifer Mele
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so different. “Those without power... View Details
Keywords: by Kim Girard
  • April 2004
  • Teaching Note

Peninsula Community Foundation (TN)

By: James E. Austin, Jane Wei-Skillern and Alexis Lefort
Teaching Note to (9-304-015). View Details
Keywords: Financial Services Industry
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