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  • April 2008
  • Case

TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

By: Michael Beer and Sunru Yong
TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

patients vital pressures. "The new technology thus disrupts a well established OR team routine and requires new communication patterns and information flows. Successfully enacting this change affects... View Details
Keywords: by Hilah Geer
  • 2019
  • Working Paper

Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles

By: Prithwiraj Choudhury, Dan Wang, Natalie A. Carlson and Tarun Khanna
We demonstrate how a novel synthesis of three methods—(1) unsupervised topic modeling of text data to generate new measures of textual variance, (2) sentiment analysis of text data, and (3) supervised ML coding of facial images with a cutting-edge convolutional neural... View Details
Keywords: Spoken Communication; Business History; Analytics and Data Science; Finance; Performance
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  • 06 Jan 2014
  • Working Paper Summaries

Mechanisms of Technology Re-Emergence and Identity Change in a Mature Field: Swiss Watchmaking, 1970-2008

Keywords: by Ryan Raffaelli; Consumer Products; Apparel & Accessories; Fashion
  • Web

IT Policies & Governance | Information Technology

IT Policies & Governance Policies and guidelines are in place at Harvard Business School and across Harvard to help the community ensure compliance and understanding of how to use to technology and devices... View Details
  • March 2011
  • Case

Valuation of AirThread Connections

By: Erik Stafford and Joel L. Heilprin
This case can be used as a capstone valuation exercise for first-year MBA students in an introductory finance course. A senior associate in the business development group at American Cable Communications, one of the largest cable companies in the U.S., must prepare a... View Details
Keywords: Communication; Present Value; Tax Accounting; Capital Costs; Synergy; Telephony; Wireless Technologies; Communication Technology; Assets; Cost of Capital; Valuation; Cash Flow; Capital Structure; Accounting; Wireless Technology; Communications Industry; Communications Industry
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  • Web

Technology & Operations Management Curriculum - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Technology and Operations Management (TOM) This... View Details
  • August 1984 (Revised May 1992)
  • Case

MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment

By: John F. Cady and Frank V. Cespedes
Keywords: Market Entry and Exit; Communication Technology; Telecommunications Industry
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  • Web

Undergraduate Technology Innovation Fellows Program | MBA

Undergraduate Technology Innovation Fellows Program Supported by the Roberts Family Foundation 2025 Undergraduate Technology Innovation Fellows Program Application is now open until March 10th at 12:00 PM.... View Details
  • Web

HBS Live Online Classrooms | Information Technology

Experience Ninety-six high-definition screens create a fully immersive teaching experience. As soon as you make your first cold call, the technology seems to fade away. Session Types From case discussions to View Details
  • December 1978
  • Article

Technical Communication in R&D Laboratories: Impacts of Project Work Characteristics

By: Michael Tushman
Keywords: Information Technology; Communication; Research and Development; Projects
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  • Forthcoming
  • Article

Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic

By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe
Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations... View Details
Keywords: Remote Work; COVID-19; Communication Technology; Organizational Change and Adaptation
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  • 24 Apr 2014
  • News

Using technology to create a platform for discussion

Having grown up outside Silicon Valley, Linda Leung (MBA 2014) is comfortable with integrating technology and business. It’s no wonder, then, that when she served as online communications manager for the HBS... View Details
  • Web

Vinalhaven: The Downtown Project | Information Technology

Featured Case Vinalhaven: The Downtown Project In 2022, the small community of Vinalhaven, Maine faced big questions as it embarked on a major infrastructure initiative—the Downtown Project—to revitalize its downtown and defend against a... View Details
  • Web

Harvard & HBS IT Policies | Information Technology

Harvard & HBS IT Policies Harvard Business School (HBS) is committed to protecting the information that is critical to teaching, research, and the University’s many varied activities, our business operation, and the communities we... View Details
  • Article

Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry

Recent work in the field of management has focused on "dynamic capability," the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. This paper enhances our understanding of... View Details
Keywords: Management; Technology; History; Competition; Competency and Skills; Investment; Technological Innovation; Business Ventures; Geographic Location; Knowledge Acquisition; Competitive Advantage; Change
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  • 20 Oct 2020
  • Blog Post

Exploring Technology and Public Impact Through the HBS/HKS Joint Degree Program

Policy team. In that role, I developed and analyzed Lyft policy positions on future of work and emerging technology issues such as machine learning, data sharing, and financial technologies. Connecting with the tech View Details
  • 05 Nov 2014
  • HBS Seminar

CV Harquail, Authentic Organizations and Stevens Institute of Technology

  • April 2022 (Revised July 2022)
  • Case

Stalin’s Capitalists: American Business and Soviet Industrialization

By: Jeremy Friedman, Jingyu Liu and Christine Riggle
In the late 1920s and early 1930s when Joseph Stalin, leader of the world’s first Communist state, sought to industrialize his largely peasant country on an unprecedented scale, he turned for help to those who had the most experience constructing on such a scale:... View Details
Keywords: Communism; Industrialization; Socialism; History; Industry Growth; Economic Systems; Soviet Union
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  • 05 Oct 2017
  • Blog Post

Working as a Software Engineer in Industrial Technology

ways that I can count during my first year. With nothing but a budding interest in space technology, I was able to learn the basics of optical communication technology at the Lincoln Laboratory from the team... View Details
Keywords: Technology