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  • April 2003 (Revised April 2009)
  • Case

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

By: David A. Garvin and Michael Roberto
On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his... View Details
Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry
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  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

disapproval takes the form of silence—“the death pause,” as Pixar’s Ed Catmull describes it. Improv comedy teaches us to keep an open mind, understanding that communication drives insight and that closed conversations generally fail.... View Details
Keywords: by Francesca Gino
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

gains-sharing plan was introduced to mold union workers and management into a common community of purpose. Throughout the decade of change, there were no layoffs, although many managers at the plant and corporate level were replaced if... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 01 Dec 2023
  • News

In My Humble Opinion: Plugged In

UPWARD, a nonpro t she founded in 2013 to cultivate strategic connections and develop company-based programs to advance executive women’s careers. What began as a gathering of 90 women in Lambert’s backyard is now a community of 22,000... View Details
Keywords: Deborah Blagg
  • Web

Business History - Faculty & Research

; Capital Structure ; Cash Flow ; Corporate Finance ; Equity ; Stock Shares ; Corporate Governance ; Business History ; Compensation and Benefits ; Recruitment ; Leadership Style ; Growth Management ; Management Succession ;... View Details
  • 27 Jun 2019
  • Blog Post

My Week at Harvard Business School's Summer Venture in Management Program (SVMP)

rich, dynamic, and representative of the world we live in. Coming to the program with an Engineering background I was ecstatic to flex my problem-solving skills in a different way through the program's rigorous case method style of... View Details
  • Web

About the Center - Christensen Center for Teaching & Learning

Faculty for more details). In addition, the Center participates in the design and delivery of the START orientation program for new HBS faculty as well as various case method teaching programs offered by HBS to faculty from business schools outside the United States.... View Details
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

ensure continued progress. Shifting leadership style from commanding to coaching is another agile leadership tool. Leaders use two-way communication methods and positive language, focusing not on what can’t... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

5.1 Information Technology - MBA

disclose account password(s) to anyone, including family or friends. When using software, it is a student’s responsibility to learn about and abide by any terms that may be applicable to the use of that software. Privacy Policy A student should treat information or... View Details
  • Web

5.2 Use of Harvard Name & Logo - MBA

Technology 5.2 Use of Harvard Name & Logo 5.3 Annual Notice: Digital Millennium Copyright Act 6. Important Contact Information Brand & Style Guidelines The Harvard Business School name and shield are trademarks and their use is governed... View Details
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

When Harvard Business School Associate Professor Francesca Gino invites high-powered business leaders to address her class, she often observes an interesting phenomenon. The guest speakers announce that they are just as interested in learning from the students as... View Details
Keywords: by Michael Blanding
  • October 2003
  • Case

Henry Tam and the MGI Team

By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
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  • June 2012
  • Article

Leadership Is a Conversation

By: Boris Groysberg and Michael Slind
Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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  • Profile

Rachel H Chung

Why did you choose this path at this point in time? I wanted to take time to step back and define what “great leadership” looks like to me. At HBS, I witness various forms of leadership through cases, conversations, clubs, and projects every day, helping me discover... View Details
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

provides, but also opened my way of thinking to see all the different types of career paths that there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong... View Details
  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

patients vital pressures. "The new technology thus disrupts a well established OR team routine and requires new communication patterns and information flows. Successfully enacting this change affects deeply engrained status... View Details
Keywords: by Hilah Geer
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

change has driven: The rise of knowledge work Trends toward flatter, less hierarchical organizations and recognition of the value-creation of frontline workers Increasing diversity and globalization, creating an awareness of different View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • Web

Negotiation Course Online | HBS Online

dimension of negotiation and explore interpersonal dynamics, bargaining styles, tactics, and emotions. Highlights D-H Onboarding Emotionally Preparing for Negotiation Bargaining Style and Process: A First Glance Show Hide Details Concepts... View Details
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an internet search turned up articles extoling Koraleski for his... View Details
Keywords: by Pamela Reynolds