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  • 26 Jul 2011
  • First Look

First Look: July 26

different sources (e.g., food versus fire safety). Up Close and Personal: Developing Foundations for Leader Development through Personalization of Management Learning Authors:Gianpiero Petriglieri, Jack Wood, and Jennifer L. Petriglieri... View Details
Keywords: Sean Silverthorne
  • Web

Accounting & Management - Doctoral

Accounting & Management The doctoral program in Accounting and Management, which falls under the PhD in Business Administration, focuses on understanding the role of information and measurement systems for allocating resources among firms... View Details
  • Research Summary

Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs ( Princeton University Press, October 2002)

By: Rakesh Khurana
In this book, I argue that the external CEO labor market was born in a burst of rhetoric about wresting control of corporations away from a group of self-interested insiders, as senior managers in the era of managerial capitalism had come to be portrayed. The rationale... View Details
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice... View Details
Keywords: Martha Lagace
  • August 2002
  • Article

Creativity Under the Gun

By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer
If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details
Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation
Related
  • March 2025 (Revised March 2025)
  • Case

Good for the Seller, Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU

By: Sandra J. Sucher and Bethelehem Y Araya
In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding in 1858, he had fueled the company’s growth since 2011 by bringing ITOCHU’s founding philosophy of Sampo-yoshi (good for the seller, good for the buyer and... View Details
Keywords: Sustainability; Trust; Profit; Growth and Development Strategy; Organizational Change and Adaptation; Mission and Purpose; Japan
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  • September 17, 2021
  • Article

AI Can Help Address Inequity—If Companies Earn Users' Trust

By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a... View Details
Keywords: Artificial Intelligence; Algorithmic Bias; Technological Innovation; Perception; Diversity; Equality and Inequality; Trust; AI and Machine Learning
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  • September 2011 (Revised July 2012)
  • Case

Building Watson: Not So Elementary, My Dear!

By: Willy Shih
This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details
Keywords: Technological Innovation; Standards; Product Development; Organizational Change and Adaptation; Mathematical Methods; Research and Development; Information Technology
Related
  • 26 Jul 2023
  • Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

randomly assigned prospects on a tier system that gave highest priority to the most experienced leads with the best academic records. The average applicant was 42 years old with 18 years of work experience. About two-thirds of them had... View Details
Keywords: by Rachel Layne
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

including patients, physicians, employers, insurance companies, and the government need to recognize that value is best defined as “a given health outcome per dollar of cost expended.” In this article, we examine some of the challenges to creating and implementing a... View Details
Keywords: Dina Gerdeman
  • November 2016 (Revised February 2017)
  • Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan
BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details
Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy
Related
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

get but also the responsibilities that they have, and then to create the necessary governance systems to ensure that those responsibilities are fulfilled to the best of everyone's ability. Q: In recent decades, business schools have... View Details
Keywords: by Martha Lagace; Education
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

potential, it commissions a small order from one of its factories, often just a few dozen pieces, which it floats on its channels to see if consumers are interested. If they are, the company reorders more products. It calls the system... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

because it leads to disconnects at two levels: Individually, it can make leaders exhibit more bias. Organizationally, it does not move leaders to confront biased HR systems and corporate cultures. What this means is that a company might... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • Web

Curriculum - Case Method Project

Jackson; Indian Removal; Trail of Tears Banking and Politics in Antebellum New York (1838) This case looks closely at state-level politics and the relationship between political parties and banking in early 19th century New York,... View Details
  • 2016
  • Working Paper

The Attenuating Effect of Banking Relationships on Credit Market Disruption

By: Stefan Dimitriadis and Mike Horia Teodorescu
This article examines how the relationship between banks and corporations moderates the effect of credit market disruptions. The 2008-09 financial crisis led to a dramatic restriction in the supply of credit to corporations via the syndicated loan market... View Details
Keywords: Banks and Banking; Relationships; Financial Markets; System Shocks; Banking Industry; United States
Related
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • Web

Help - Alumni

Global Leadership (PGL) Program for Management Development (PMD) Programs for Health System Management (PHSM) Senior Executive Program China plus completion of China Senior Executive Renewal Program (SEPCA) Senior Executive Program for... View Details
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

that the ISO 14001 Environmental Management System Standard has attracted companies with superior environmental performance. After developing quasi-control groups using propensity score matching, I also find that adopters subsequently... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

Almost one-third of Americans consider immigration the most important “problem” that the United States faces, according to a new Gallup poll. And yet, companies say they need far more workers than the current system allows. Some business... View Details
Keywords: by Rachel Layne