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  • All HBS Web  (15,048)
    • People  (41)
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  • November – December 1985
  • Article

The Implementation of New Technologies

By: Dorothy A. Leonard and W. Kraus
Keywords: Technology
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Leonard, Dorothy A., and W. Kraus. "The Implementation of New Technologies." Harvard Business Review 63, no. 6 (November–December 1985).
  • March 1990
  • Article

Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change

By: P. Anderson and Michael Tushman
Keywords: Information Technology; Design; Change
Citation
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Anderson, P., and Michael Tushman. "Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change." Administrative Science Quarterly 35, no. 1 (March 1990): 604–633.

    Mapping Patterns of Technological Adoption Across Countries

    • 2001
    • Working Paper

    Technology Markets, Technology Organization, and Appropriating the Returns of Research

    By: Clayton M. Christensen and Henry Chesbrough
    Citation
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    Christensen, Clayton M., and Henry Chesbrough. "Technology Markets, Technology Organization, and Appropriating the Returns of Research." Harvard Business School Working Paper, No. 99-115, February 2001.
    • October 1994
    • Article

    Issues in the Estimation and Application of Latent Structure Models of Choice

    By: Ulf Bockenholt, Melinda S. de Borrero, Ham Bozdogan, Wayne DeSarbo, William R. Dillon, Sunil Gupta, Wagner Kamakura, Ajith Kumar, V. Ramaswamy and Michael Zenor
    Keywords: Decision Choices and Conditions
    Citation
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    Bockenholt, Ulf, Melinda S. de Borrero, Ham Bozdogan, Wayne DeSarbo, William R. Dillon, Sunil Gupta, Wagner Kamakura, Ajith Kumar, V. Ramaswamy, and Michael Zenor. "Issues in the Estimation and Application of Latent Structure Models of Choice." Marketing Letters 5, no. 4 (October 1994): 323–334.
    • February 2001 (Revised April 2001)
    • Case

    Merrill Lynch: Integrated Choice (Abridged)

    By: F. Warren McFarlan and James Weber
    Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients, from the do-it-yourself investor... View Details
    Keywords: Investment Banking; Marketing Strategy; Distribution Channels; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry
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    McFarlan, F. Warren, and James Weber. "Merrill Lynch: Integrated Choice (Abridged)." Harvard Business School Case 301-081, February 2001. (Revised April 2001.)
    • 1992
    • Article

    On the Organizational Determinants of Technological Change: Towards a Sociology of Technological Evolution

    By: L. Rosenkopf and M. Tushman
    Keywords: Organizations; Change; Information Technology; Society; Science
    Citation
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    Rosenkopf, L., and M. Tushman. "On the Organizational Determinants of Technological Change: Towards a Sociology of Technological Evolution." Research in Organizational Behavior 14 (1992).
    • Article

    Modelling the Effect of Purchase Quantity on Consumer Choice of Product Assortment

    By: Randolph E. Bucklin, Sunil Gupta and S. Siddarth
    Keywords: Sales; Decision Choices and Conditions; Customers; Product
    Citation
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    Bucklin, Randolph E., Sunil Gupta, and S. Siddarth. "Modelling the Effect of Purchase Quantity on Consumer Choice of Product Assortment." Journal of Forecasting 17, nos. 3-4 (June–July 1998): 281–301.
    • September 2024 (Revised March 2025)
    • Case

    Epic: The Future of Health Information Technology

    By: Regina E. Herzlinger and Brian L. Walker
    How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
    Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Information Technology Industry; Information Technology Industry; Information Technology Industry
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    Herzlinger, Regina E., and Brian L. Walker. "Epic: The Future of Health Information Technology." Harvard Business School Case 325-028, September 2024. (Revised March 2025.)
    • fall 1992
    • Article

    Exploring the Limits of the Technology S-curve, Part 2: Architectural Technologies

    By: C. M. Christensen
    Keywords: Technology; Design
    Citation
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    Christensen, C. M. "Exploring the Limits of the Technology S-curve, Part 2: Architectural Technologies." Production and Operations Management 1 (fall 1992): 358–66.
    • Summer 2021
    • Article

    The World Management Survey at 18: lessons and the way forward

    By: Daniela Scur, Raffaella Sadun, John Van Reenen, Renata Lemos and Nicholas Bloom
    Understanding how differences in management ‘best practices’ affect organizational outcomes has been a focus of both theoretical and empirical work in the fields of management, sociology, economics, and public policy. The World Management Survey (WMS) project was born... View Details
    Keywords: Firm Objectives, Organization, And Behavior; Business Economics; Choice Of Technology; Management Of Technological Innovation And R&D; Technological Change: Choices And Consequences; Management Practices and Processes
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    Scur, Daniela, Raffaella Sadun, John Van Reenen, Renata Lemos, and Nicholas Bloom. "The World Management Survey at 18: lessons and the way forward." Oxford Review of Economic Policy 37, no. 2 (Summer 2021): 231–258.
    • October 2015
    • Case

    DRW Technologies

    By: Stephen A. Greyser and William Ellet
    Ed Claiborne is a newly hired corporate vice president of procurement for DRW Technologies, a company that produces advanced military systems with 21 plants in the United States. Claiborne was hired from another company from within the industry, and the news of his... View Details
    Keywords: Announcements; Management Style; Organizational Structure; Leadership Style; Human Resources
    Citation
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    Greyser, Stephen A., and William Ellet. "DRW Technologies." Harvard Business School Brief Case 916-535, October 2015.
    • Research Summary

    Technology Adoption

    Professor Ashraf's research in technology adoption addresses the puzzling question of why easy and accessible technology is not used, even when it has the potential to save lives or significantly increase income.

    "View Details

    • November 2012
    • Article

    The Organization of Firms Across Countries

    By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
    We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the decentralization of investment, hiring, production, and sales decisions from Corporate Headquarters to local... View Details
    Keywords: Decentralization; Social Capital; Theory Of The Firm; Firm Objectives, Organization, And Behavior; Business Economics; Management Of Technological Innovation And R&D; Technological Change: Choices And Consequences; Diffusion Processes; Organizational Structure; Performance Productivity; Trust; Technology Adoption; Multinational Firms and Management
    Citation
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    Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "The Organization of Firms Across Countries." Quarterly Journal of Economics 127, no. 4 (November 2012). (Slides from 2008, Harvard Business School Working Paper, No. 12-005, August 2011.)
    • June 2016
    • Article

    When Doctors Go to Business School: Career Choices of Physician-MBAs

    By: Damir Ljuboja, Brian W. Powers, Benjamin Robbins, Robert S. Huckman, Krishna Yeshwant and Sachin Jain
    There has been substantial growth in the number of physicians pursuing Master of Business Administration (MBA) degrees over the past decade, but there is continuing debate over the utility of these programs and the career outcomes of their graduates. The authors... View Details
    Keywords: Medical Education; MD; MBA; Physicians; Executive Education; Training; Personal Development and Career; Health Care and Treatment; Health Industry; United States
    Citation
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    Ljuboja, Damir, Brian W. Powers, Benjamin Robbins, Robert S. Huckman, Krishna Yeshwant, and Sachin Jain. "When Doctors Go to Business School: Career Choices of Physician-MBAs." American Journal of Managed Care 22, no. 6 (June 2016): e196–e198.
    • Other Unpublished Work

    Risk Aversion, Risk Premium and the Choice of Capital Projects

    By: S. Datar, R. Banker and B. Gopi
    Keywords: Risk Management; Cost vs Benefits; Infrastructure
    Citation
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    Datar, S., R. Banker, and B. Gopi. "Risk Aversion, Risk Premium and the Choice of Capital Projects."
    • December 2007
    • Article

    Adoption of Information Technology under Network Effects

    By: Deishin Lee and Haim Mendelson
    Because information technologies are often characterized by network effects, compatibility is an important issue. Although total network value is maximized when everyone operates in one compatible network, we find that the technology benefits of the users depend on... View Details
    Keywords: Network Effects; Standards; Competitive Strategy; Customization and Personalization; Information Technology; Technology Adoption
    Citation
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    Lee, Deishin, and Haim Mendelson. "Adoption of Information Technology under Network Effects." Information Systems Research 18, no. 4 (December 2007).
    • March 2025
    • Supplement

    Wasabi Technologies (B)

    By: Lou Shipley and Stacy Straaberg
    Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the four-year-old venture rapidly. Wasabi had so far focused... View Details
    Keywords: Information Management; Sales; Product Development; Growth and Development Strategy; Business Strategy; Information Technology Industry; United States; Massachusetts; Boston
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    Shipley, Lou, and Stacy Straaberg. "Wasabi Technologies (B)." Harvard Business School Supplement 825-035, March 2025.
    • 10 May 2013
    • News

    Technology as a Driver of Growth (or Not)

    • Research Summary

    The Role of Information Technology in the Provision of Services

    By: James I. Cash
    James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
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