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Show Results For
- All HBS Web
(4,805)
- People (16)
- News (1,599)
- Research (1,664)
- Events (29)
- Multimedia (68)
- Faculty Publications (1,138)
- Web
Global Research Centers - Faculty & Research
Global Research Centers Global Research Centers Facilitating faculty research and case development on an international scale. Our unprecedented network of research View Details
- 2009
- Book
Reorganize for Resilience: Putting Customers at the Center of Your Organization
By: Ranjay Gulati
In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer focused," but they don't deliver solutions to customers' thorniest problems. Why?... View Details
Keywords: Competency and Skills; Customer Focus and Relationships; Profit; Organizational Culture; Organizational Structure; Cooperation
Gulati, Ranjay. Reorganize for Resilience: Putting Customers at the Center of Your Organization. Harvard Business Press, 2009.
- December 2020 (Revised April 2021)
- Case
IBM Watson at MD Anderson Cancer Center
By: Shane Greenstein, Mel Martin and Sarkis Agaian
After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology... View Details
Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
Greenstein, Shane, Mel Martin, and Sarkis Agaian. "IBM Watson at MD Anderson Cancer Center." Harvard Business School Case 621-022, December 2020. (Revised April 2021.)
- August 1999
- Case
Rob Waldron at SCORE! Educational Centers
Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details
Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "Rob Waldron at SCORE! Educational Centers." Harvard Business School Case 400-040, August 1999.
- 27 Apr 2016
- News
Health Care Takes Center Stage at Finale of New Venture Competition
- Web
Arthur Rock Center for Entrepreneurship | About
Arthur Rock Center for Entrepreneurship Arthur Rock (MBA 1951) Rock Center was made possible by and named in honor of pioneering venture capitalist Arthur Rock (MBA 1951). The... View Details
- May 1997
- Case
Center for Women & Enterprise: Looking for a Director of Development with "The Scrappiness Factor"
By: Thomas J. Kosnik and Natalie Zakarian
Andrea Silbert is founder of the Center for Women & Enterprise, a nonprofit with a mission to empower women to become economically self-sufficient and prosperous through entrepreneurship. She must select a new senior sales executive, decide how to share... View Details
Kosnik, Thomas J., and Natalie Zakarian. Center for Women & Enterprise: Looking for a Director of Development with "The Scrappiness Factor". Harvard Business School Case 597-077, May 1997.
- 25 Oct 2021
- Video
Africa Research Center Virtual Case Discussion
- 01 Aug 1998
- News
Spangler Family Gift Endows New Campus Center
Business School. Our family's gift is a sincere expression of this respect and of our gratitude." The Spangler Center Groundbreaking for the Spangler Center, which is being... View Details
Keywords: Nancy O. Perry
- June 2007 (Revised March 2010)
- Case
Managing Orthopaedics at Rittenhouse Medical Center
By: Richard M.J. Bohmer, Robert S. Huckman, James Weber and Kevin J. Bozic
Considers the issues associated with running multiple business models–a private practice and an academic faculty practice--within the confines of the orthopaedics department of a single medical center. Students assume the role of Neela Wilson, Executive Director of... View Details
Keywords: Business Units; Business Model; Health Care and Treatment; Service Operations; Conflict Management; Competition; Health Industry
Bohmer, Richard M.J., Robert S. Huckman, James Weber, and Kevin J. Bozic. "Managing Orthopaedics at Rittenhouse Medical Center." Harvard Business School Case 607-152, June 2007. (Revised March 2010.)
- January 1996
- Case
Managing Xerox's Multinational Development Center (Abridged)
Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management systems. Illustrates a range of management strategies for upward and lateral influence in a complex organizational... View Details
Keywords: Multinational Firms and Management; Personal Development and Career; Consumer Products Industry; Technology Industry
Ibarra, Herminia M. "Managing Xerox's Multinational Development Center (Abridged)." Harvard Business School Case 496-047, January 1996.
- Web
Ruth Mulan Chu Chao Center | About
Ruth Mulan Chu Chao Center Dr. Chao, daughters and their families with Harvard University President Drew Faust and Harvard Business School Dean, Nitin Nohria Ruth Mulan Chu Chao Center was made possible... View Details
- August 17, 2016
- Article
How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures
By: Kevin P. Shah, Tracy E. Spinks and Thomas W. Feeley
In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets for patient-centered outcomes, including provider-generated and patient-reported outcomes, at an accelerated pace. These comprehensive sets are... View Details
Keywords: Information Technology; Measurement and Metrics; Quality; Service Delivery; Health Care and Treatment; Health Industry; Texas
Shah, Kevin P., Tracy E. Spinks, and Thomas W. Feeley. "How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures." NEJM Catalyst (August 17, 2016).
- Web
Tennenbaum Technology Operations Center | About
Tennenbaum Technology Operations Center The Tennenbaum Technology Operations Center, located in Shad Hall , was named in honor of Michael E. Tennenbaum (MBA 1962) in recognition View Details
- February 2016 (Revised February 2018)
- Case
Weathering the Storm at NYU Langone Medical Center
By: Robert S. Huckman, Raffaella Sadun and Michael Norris
In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of... View Details
Keywords: Health Care; Technology; Culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY)
Huckman, Robert S., Raffaella Sadun, and Michael Norris. "Weathering the Storm at NYU Langone Medical Center." Harvard Business School Case 616-026, February 2016. (Revised February 2018.)
- 06 Feb 2024
Diverse Perspectives: Spotlight on Black Excellence and HBS
In celebration of Black History Month, we're excited to highlight HBS students and alumni who will share their educational journey, career aspirations and achievements, and the impact they hope to make in the world. This webinar is open... View Details
- December 2009
- Article
Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital
By: Richard Bohmer, Jonathan David Bloom, Elizabeth Mort MD, Akinluwa Demehin and Gregg Meyer MD
Recent focus on the need to improve the quality and safety of health care has created new challenges for academic health centers (AHCs). Whereas previously quality was largely assumed, today it is increasingly quantifiable and requires organized systems for... View Details
Keywords: Health Care and Treatment; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Performance Improvement; Quality; Safety; Massachusetts
Bohmer, Richard, Jonathan David Bloom, Elizabeth Mort MD, Akinluwa Demehin, and Gregg Meyer MD. "Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital." Academic Medicine 84, no. 12 (December 2009): 1663–1671.
- May 2009 (Revised October 2009)
- Case
Verne Global: Building a Green Data Center in Iceland
Verne Global, a pioneering startup created to build the first large-scale data center in Iceland, faces critical challenges regarding its green strategy. Verne Co-Founder Isaac Kato is tasked with evaluating how the company can most successfully market and sell the... View Details
Keywords: Buildings and Facilities; Business Startups; Marketing Strategy; Product Marketing; Sales; Environmental Sustainability; Pollutants; Green Technology Industry; Service Industry; Iceland
Steenburgh, Thomas J., and Nnamdi Daniel Okike. "Verne Global: Building a Green Data Center in Iceland." Harvard Business School Case 509-063, May 2009. (Revised October 2009.)
- Article
How Patient Centered Are Medical Decisions? Results of a National Survey
By: F. J. Fowler Jr., Bethany S. Gerstein and M. J. Barry
Fowler, F. J., Jr., Bethany S. Gerstein, and M. J. Barry. "How Patient Centered Are Medical Decisions? Results of a National Survey." JAMA Internal Medicine 173, no. 13 (July 8, 2013): 1215–1221.