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- Faculty Publications (33)
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- All HBS Web (190)
- Faculty Publications (33)
- 01 Feb 2002
- News
Redefining Success: Women & Work.
sugarcoated: balancing the challenges of a demanding career with motherhood. "You've got three choices," Hunt tells her students at Harvard's Kennedy School of Government, where she runs the Women and Public Policy Program. "You can go... View Details
- Web
The True Costs of Gig Work | Working Knowledge
Career and Workplace The True Costs of Gig Work Featuring Ryan W. Buell and Paige Tsai . By Rachel Layne on May 9, 2025 . People with multiple jobs, such as gig workers, spend more cautiously than typical full-time employees, says... View Details
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
Harold M. Brierley (MBA '68), chairman and CEO of Brierley & Partners, describes himself as "an accidental entrepreneur," having entered HBS as a chemical engineer planning to pursue a management career in the oil industry. "HBS... View Details
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
employers. While 93 percent of senior executives surveyed indicated satisfaction with the health-care insurance options they offer their employees, 46 percent said they would be receptive to a defined contribution system - often because... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
satisfaction implications Overcome barriers to change and adapt to new technologies, changing service competencies, and shifting customer needs Who Will Benefit Service Organization Leaders Professionals in Service Functions Entrepreneurs... View Details
- 01 Apr 1997
- News
HBS Conferences Explore Range of Issues
WSA Conference, Writer Anna Quindlen Addresses Passion and Success Former New York Times columnist Anna Quindlen addressed a large Burden Hall audience on January 25 as the keynote speaker for the Women's Student Association's one-day conference "Personalizing Success:... View Details
- 01 Jun 2022
- News
Blissful Thinking
that they make, for example, is believing that they’ll actually find satisfaction through money, power, and fame. Sooner or later, they become a success addict. If you’re an alcoholic, you can’t actually drink so much alcohol that you’re... View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 10 Mar 2021
- News
Shattering Glass
count. There are many organizations nowadays that know how to count the numbers—but they still have cultures that are not inclusive. In your research, you found that many women in college today don’t see gender inequality as a career... View Details
- 01 Jan 2006
- News
William H. Donaldson, MBA 1958
the most turbulent periods in the history of corporate America. Bill Donaldson’s glittering résumé reflects the career of a man who has spent more than 45 years at the highest levels of business, government, and academia. Consider some of... View Details
- 28 Jun 2024
- News
Honoring Leadership in New York; PRIDE Alumni Share HBS Stories
New York Leadership Dinner Honors Leaders Challenging the Status Quo At its 55th Annual Leadership Dinner in May, the HBS Club of New York (HBSCNY) honored four leaders whose careers and contributions to the world embody this year’s... View Details
Keywords: Margie Kelley
- 13 Jul 2016
- News
From Money to Ministry
though he didn’t realize it at the time, leading those services would signal the beginning of a shift in his career path. The banker and Naval officer would ultimately become an ordained Episcopal priest. On his second tour of duty,... View Details
Keywords: Margie Kelley
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report relatively consistent View Details
Keywords: Sean Silverthorne
- 01 Mar 2025
- News
Alumni and Faculty Books
clients, and people who have already read a lot of books on history and philosophy and are looking for something new. The Broken Rung: When the Career Ladder Breaks for Women and How They Can Succeed in Spite of It By Kweilin Ellingrud... View Details
- 01 Dec 1998
- News
Managing the Business of Life
think the so-called rewards they bring are pretty overrated." Rather, Glover finds immense satisfaction in helping clients create safer workplaces and a cleaner environment. "The icing on the cake," she says, "is that we simultaneously... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
and extraordinarily detailed maps. Leading YOU: The Power of Self-Leadership to Build your Executive Brand and Drive Career Success by Brenda Bence (MBA 1991) (Global Insight Communications, LLC) The most important driver of overall... View Details
- 01 Jun 1998
- News
Diversity and Community
satisfaction creates greater customer retention. Workplace and career satisfaction improve employee attitudes, performance, and retention, reducing absenteeism, turnover, and... View Details
Keywords: Garry Emmons
- Web
Commencement 2018 Address | About
satisfaction of being together when the newspapers announced that all of India’s villages were finally electrified. My father showed me the difference that enterprising leaders can make and helped me find my calling in educating business... View Details
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
HBS Career & Professional Development (CPD) is sharing Working Knowledge articles to further educate our recruiting partners about best practices in human resources. Employee orientation programs ought to be less about the company and... View Details
Keywords: All Industries
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
modern economy. The alliance begins with managers acknowledging that great employees might leave the company, and with employees being honest about their own career aspirations. Imperiled by Helmut Horchler (AMP 100, 1987) (XLibris) Start... View Details
- 01 Sep 2011
- News
The Spangler Effect
All Smiles: The campus center may bear his family name, but Dick Spangler derives more satisfaction from knowing that students have made it their own. Last year the Spangler Center hosted 829 events and meetings, booked 9,314 student... View Details