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  • March 2021 (Revised August 2024)
  • Case

Hotwire.com: Navigating Through Turbulence

By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
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  • 09 Dec 2014
  • Working Paper Summaries

Does Management Matter in Schools?

Keywords: by Nicholas Bloom, Renata Lemos, Raffaella Sadun & John Van Reenen; Education
  • May 2021
  • Article

Value-Based Healthcare in Urology: A Collaborative Review

By: Chanan Reitblat, Paul A. Bain, Michael E. Porter, David N. Bernstein, Thomas W. Feeley, Markus Graefen, Santosh Iyer, Matthew J. Resnick, C.J. Stimson, Quoc-Dien Trinh and Boris Gershman
Context:
In response to growing concerns over rising costs and major variation in quality, improving value for patients has been proposed as a fundamentally new strategy for how healthcare should be delivered, measured, and... View Details
Keywords: Value-based Healthcare; Integrated Practice Units; Outcome Measurement; Time-Driven Activity-Based Costing; Health Care and Treatment; Value; Cost Management; Strategy; Outcome or Result; Measurement and Metrics
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    Srikant M. Datar

    Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

    Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry
    • June 2020
    • Supplement

    RBC: Transforming Transformation (B)

    By: Ethan Bernstein, Francesca Gino and Aldo Sesia
    In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
    Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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    • Web

    Named Fellowship Funds - Alumni

    healthcare. He earned an AB from Harvard College in 1984. Maureen and Victor (MBA 1994) Dodig Fellowship Maureen Dodig and Victor Dodig (MBA 1994) established this fellowship in honor of Victor's 25th Reunion to support MBA students from View Details

      Ethan S. Bernstein

      Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

      • Web

      Asia Pacific - Global

      Chinese Firms” and “Winning by Talent”. Nancy has an MBA from the Richard Ivey School of Business in Canada and an M.A. in English Language & Literature from Shanghai International Studies University. Contact Information ndai@hbs.edu... View Details

        Max H. Bazerman

        Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. His recent books... View Details
        Keywords: accounting industry; management consulting; pharmaceuticals

          V.G. Narayanan

          Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

          Keywords: accounting industry; banking; service industry; telecommunications; health care
          • 2015
          • Report

          Clusters and Regional Economies: Implications for the Great Lakes - St. Lawrence Region

          By: Christian H.M. Ketels
          The Great Lakes – St. Lawrence Region, covering eight U.S. states and two Canadian provinces located around the lakes and waterways that have given this region its name, is what economic developers call a 'macro region'. It is an area of intensive economic interaction... View Details
          Keywords: Clusters; Regional Policy; Great Lakes; Economic Development; Industry Clusters; Economy; Canada; United States
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          • Profile

          Charlotte MacDonald

          the Canadian Club. On paper it's primarily social. But for me, it's important to stay close personally with Canadians on campus and also with Canada in general. It's where I want to return. The club allows me to stay close to home during... View Details
          Keywords: Consulting
          • September 2002
          • Background Note

          Note on WTO Disputes: Five Major Cases

          By: David A. Moss and Nick Bartlett
          Summarizes five major trade disputes before the World Trade Organization (WTO): (1) the Brazil-Canada aircraft dispute, (2) the European Union/United States foreign sales corporation dispute, (3) the Asian/United States shrimp and sea turtle dispute, (4) the United... View Details
          Keywords: Trade; Conflict Management; Negotiation; Brazil; Canada; European Union; Asia; United States
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            Ashish Nanda

            Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

            Keywords: accounting industry; advertising; asset management; banking; brokerage; consulting; e-commerce industry; education industry; executive search; financial services; information technology industry; internet; investment banking industry; legal services; management consulting; professional services; real estate; service industry; sports; tourism

              Rosabeth M. Kanter

              Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

              Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
              • Web

              Entrepreneurship - Recruiting

              HBS 30% Summer between 1st Year & 2nd Year 21% Locations United States: 78% Mid-Atlantic 1% Midwest 3% Northeast 50% Other United States 1% South 4% Southwest 7% West 13% International: 23% Asia 9% Canada 3% Europe 4% Latin America 3%... View Details
              • Web

              Employment Data Trends

              1% <1% <1% <1% Hong Kong, SAR <1% <1% 0% <1% <1% India <1% 2% <1% 1% 2% Other Asia 2% 1% <1% 2% 3% Australia & Oceania <1% <1% <1% <1% 0% Canada 2% 1% <1% <1% <1% Europe 7% 6% 3% 5% 5% United Kingdom 4% 4% 3% 4% 2% Other Europe 3% 1% <1%... View Details
              • Web

              Founders & Investors - Entrepreneurship

              Charles Graham Shop It To Me, Inc. MBA 2006 Allan W. B. Gray Orbis Investment Management MBA 1965 Joshua Green Panjiva, Inc. MBA 2006 Ian Greenberg Astral Media Canada AMP 106 Steven Greenwood Brewster Inc. MBA 2005 Brent Grinna EverTrue... View Details
              • 12 Apr 2022
              • Book

              Racism, Colonialism, and Britain's Legacy of Violence

              Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details
              Keywords: by Avery Forman
              • Web

              The John H. McArthur Fellowship for Canadian MBA Students - Global

              Columbia native. This Fellowship is funded by the generous support of several Canadian alumni. Beginning with the class of 2016, if you are a Canadian citizen or Canadian permanent resident who has lived in Canada for at least seven years... View Details