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- Faculty Publications (63)
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- All HBS Web (598)
- Faculty Publications (63)
- 04 May 2010
- First Look
First Look: May 4
compensate him. The song was called "United Breaks Guitars." Within one week it received 3 million views and mainstream news coverage followed, with CNN, The Wall Street Journal, BBC, the CBS Morning Show, and many other print... View Details
Keywords: Martha Lagace
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
initial best option for extracting the miners. At that point, no expert considered rescue of the 33 men a reasonable possibility. Nonetheless, within 70 days all of them would be alive and reunited with their families. This outcome was... View Details
- 08 May 2012
- First Look
First Look: May 8
size of its stores), the decline of mall-based shopping, poor floor-level sales capabilities, lack of appeal to younger consumers, intensifying competition, and an overall dearth of future growth opportunities. This case allows students to assess Lundgren's leadership... View Details
Keywords: Carmen Nobel
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
insights to be leveraged. These discussions are then translated into action points. Organizations should ensure internal decision-making processes incorporate conflicting points of view, if necessary designating a devil’s advocate or what the military View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 10 Jun 2014
- First Look
First Look: June 10
Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We examine how reducing search... View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
proposition. It aims to explore effective curricular and programmatic responses as opportunities for MBA programs to innovate. The paper also aims to call for collective action across the business school field to effectively address these... View Details
Keywords: Sean Silverthorne
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
your stars in activities that exhibit both high impact and high variability. That may be prospecting or account management; it may be transaction selling or solution selling; it may be call frequency or managing key channel partners. In... View Details
Keywords: by Carmen Nobel
- 03 Nov 2015
- First Look
November 3, 2015
administrations are collaborating with academic economists and other quantitative social scientists to apply such rigorous methods to the study of public finance. These developments allow for more reliable measurements of the effects of different policy View Details
Keywords: Sean Silverthorne
- Web
Faculty & Researchers - Managing the Future of Work
consultancy now called Monitor-Deloitte. He is a graduate of Harvard College and Harvard Business School and a director of PVH Corporation, Aera Technology and Helios Consulting, a trustee of Western Governors University and a Senior... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
- Web
Health Care - Faculty & Research
Affordable Care Act. The (A) case in this series discusses the legislative strategy in the House of Representatives, where three different committees each had jurisdiction over health care legislation. Blog Post Innovation in Health Care Education: A View Details
- 01 Oct 2012
- Research & Ideas
Better by the Bundle?
Sales can soar when companies bundle products together into one cheaper package—Happy Meal, anyone? Yet a buyer's affinity for such deals comes with a big caveat, according to new research: These groupings are often successful only if the consumer is given the View Details
Keywords: by Dina Gerdeman
- Web
Advisory Board - Entrepreneurship
starting and scaling new information technology businesses, and Managing Networked Business (now called The Online Economy ), which surveys strategies for platform-based businesses that leverage network effects. Professor Eisenmann... View Details
- 02 Nov 2016
- Blog Post
The Benefits of a Residential Campus
A friend who just entered the Class of 2018 recently shared with me that upon letting a few mentors know about her acceptance, one of them called her immediately and said — I have only one piece of advice for you: live on campus. My... View Details
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term persistence effect of... View Details
Keywords: Sean Silverthorne
- Web
Financial Aid - Alumni
donors have the option to give specifically to financial aid . Some donors prefer to set up their own fellowship fund, which they can designate for students with a specific background or interest. Individual named funds require a minimum... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
encourage general managers to bring counsel in early in the decision-making cycle; they should not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. The available options... View Details
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
possess multiple selves with different, competing interests. We call 2 of these metaphorical selves the "want-self" and the "should-self." The want-self is myopic and desires instant gratification. If left to its own... View Details
- 23 Mar 2023
- Research & Ideas
As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules
Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
- 01 Dec 2023
- News
A Continuum of Innovation
As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details
Keywords: Jennifer Gillespie