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  • All HBS Web  (452)
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  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

  Working PapersNone this week   Cases & Course MaterialsAvaya (A) Harvard Business School Case 508-048 Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and... View Details
Keywords: Martha Lagace
  • 13 Nov 2012
  • First Look

First Look: November 13

on Balanced Scorecard Commentaries Author:Robert S. Kaplan Publication:Journal of Accounting & Organizational Change 8, no. 4 (2012) Abstract This paper provides the author's insights about five papers written in this volume about his published View Details
Keywords: Sean Silverthorne
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

and a colleague set out to investigate how fluid teams can work better. In their paper Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups, Edmondson and lead author Melissa A. Valentine show how a... View Details
Keywords: by Roberta Holland; Health
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

them. She worked with government agencies because that was a mechanism to bring greater resources to serving her community without having to bring resources into her organizational boundaries [i.e., through... View Details
Keywords: by Martha Lagace
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details
Keywords: by Garry Emmons; Service
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

  Working PapersSuperstars and Underdogs: An Examination of the Long Tail Phenomenon in Video Authors:Anita Elberse and Felix Oberholzer-Gee Abstract The rise of online channels facilitates the distribution of a wide range of products and... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

political affiliations, so it can provoke both negative and positive responses. Nevertheless, in the age of Twitter, silence on an issue can be conspicuous—and consequential. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53647 Come Together: Firm... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2017
  • HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

had worked an average of 12 to 15 years in a variety of industries. “Consumers vote with their pocketbooks, and they’re saying they want this product. It makes the consumer feel beautiful. Who is the government or an activist organization... View Details
Keywords: by Dina Gerdeman; Beauty & Cosmetics
  • 29 Sep 2015
  • First Look

September 29, 2015

Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi Abstract—In recent decades, technological progress in information and communication technology and falling trade barriers have led firms to retain within their View Details
Keywords: Sean Silverthorne
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

that move faster to meet caregivers’ needs. With those employees goes the substantial investment that companies make in recruiting, retention, and training, says Fuller, who co-leads the Managing the Future of Work project. Raman is the... View Details
Keywords: by Danielle Kost; Health
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

  Working PapersRecognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making Authors:Giovanni Gavetti and Massimo Warglien Abstract In novel environments, strategic decision-making is often premised on analogy, and... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

capitalism is "an approach where governments, businesses, and nonprofits work together to stretch the reach of market forces so that more people can make a profit, or gain recognition, doing work that... View Details
Keywords: by Nancy Koehn
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

healthcare system. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53401 Business and Sustainability: New Business History Perspectives By: Bergquist, Ann-Kristin Abstract—This working paper provides a long-term business... View Details
Keywords: by Sean Silverthorne
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

  Working PapersDo Employment Protections Reduce Productivity? Evidence from U.S. States Authors:David H. Autor, William R. Kerr, and Adriana D. Kugler Abstract Theory predicts that mandated employment protections may reduce productivity... View Details
Keywords: Martha Lagace
  • 10 May 2016
  • First Look

May 10, 2016

that “Gathering direct and original facts is a tedious and dif cult task, and it is not surprising that such work is avoided.” For the 50th JAR Conference, we introduce a framework to help researchers understand the complementary value of... View Details
Keywords: Carmen Nobel
  • 09 Feb 2016
  • First Look

February 9, 2016

is escalating, people are getting aggressive, and no one is willing to back down. And, to top it off, you have little power or other resources to work with. This book shows how to defuse even the most potentially explosive situations and... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

  Working PapersRunning Out of Numbers: Scarcity of IP Addresses and What to Do About It (revised) Author:Benjamin Edelman Abstract The Internet's current numbering system is nearing exhaustion: existing protocols allow only a finite set... View Details
Keywords: Martha Lagace
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

possible—indeed, Friedman went further to say that any attempt to curb the free market was harmful to the good of society. This is the view Ramanna grapples with in a new working paper, Managers and Market Capitalism, cowritten with... View Details
Keywords: by Michael Blanding
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

It's a common problem: A work team tackles a high-pressure project for a client, but along the way something goes wrong with team dynamics and the client ends up feeling shortchanged. Even though team members initially recognize and value... View Details
Keywords: by Sarah Jane Gilbert
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

workforce training initiatives might also be viewed as public goods. “What this study and others that are at the cutting edge now are starting to show is that, as a result of technology, the boundaries of the firm are weakening,” says... View Details
Keywords: by Kristen Senz; Computer
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