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    Jill J. Avery

    Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

    Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage

      Rohit Deshpande

      Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

      Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage
      • Profile

      Brice Fodouop

      The son of a food and beverage importer based in Cameroon, Brice Fodouop is keenly aware of his nation’s struggle to develop its own consumer goods manufacturing sector. “Many of the food and beverage... View Details

        Rosabeth M. Kanter

        Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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        • 14 Jan 2019
        • Op-Ed

        These 4 CEOs Created a New Standard of Leadership

        how food and beverages were impacting consumer health. In early 2007, she launched PepsiCo’s new mission, “Performance with Purpose.” She committed to reduce the sugar and sodium in PepsiCo’s core snacks and sodas, which generated most of... View Details
        Keywords: by Bill George; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage
        • 16 Jul 2020
        • Research & Ideas

        Restaurant Revolution: How the Industry Is Fighting to Stay Alive

        association as well as the food and beverage brands that supply them. We’ve invested in the industry and served as corporate board members and leaders of industry coalitions, and we now, as educators, prepare future founders and leaders... View Details
        Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
        • 10 Feb 2022
        • Research & Ideas

        Why Are Prices So High Right Now—and Will They Ever Return to Normal?

        tracked by the researchers had been discontinued. That number hasn’t decreased much since then. Stockouts remain high in fewer sectors. Shortages remain significant in some sectors, such as food and beverages and electronics, but are back... View Details
        Keywords: by Rachel Layne
        • 27 Sep 2018
        • Research & Ideas

        Religion in the Workplace: What Managers Need to Know

        monkeybusinessimages How to handle religion in the workplace is a contentious and litigious issue that many business leaders struggle with. The subject is so third-rail hot that even Harvard Business School has devoted relatively few courses and case studies to it.... View Details
        Keywords: by Dina Gerdeman; Food & Beverage; Food & Beverage
        • 09 Dec 2002
        • Research & Ideas

        Unilever—A Case Study

        This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the nature of that "control"... View Details
        Keywords: by Geoffrey Jones; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage
        • 14 May 2018
        • Research & Ideas

        Amazon vs. Whole Foods: When Cultures Collide

        Jamie_Hall Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil. You’d be hard-pressed to find two companies with more different value propositions. Even so, it was surprising to hear... View Details
        Keywords: by Michael Blanding; Food & Beverage

          Forest L. Reinhardt

          Forest L. Reinhardt is the John D. Black Professor of Business Administration at Harvard Business School, and HBS’s Senior Associate Dean for Faculty Promotions and Tenure.

          Professor Reinhardt is interested in the relationships between market and nonmarket... View Details

          Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage
          • 01 Mar 2024
          • News

          Case Study: Testing the Waters

          Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
          Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
          • Web

          Policies, Rules & Guidelines | About

          Self-Catering Self-supplied food and non-alcoholic beverages is referred to as "self-catering". Sexual Harassment & Other Sexual Misconduct The School is committed to maintaining a safe and healthy educational and work environment in... View Details
          • 2016
          • Working Paper

          Reviews, Reputation, and Revenue: The Case of Yelp.com

          By: Michael Luca
          Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
          Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry; Washington (state, US)
          Related
          • 24 Oct 2023
          • Research & Ideas

          When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

          Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored by Harvard... View Details
          Keywords: by Jay Fitzgerald; Food & Beverage
          • 01 Mar 2024
          • News

          Game On

          categories. Take, for starters, the food and beverage model: Like any bowling alley, Top Golf, or the Kansas City–based Chicken N Pickle (with NFL investors Patrick Mahomes and Travis Kelce), these establishments lure people in with an... View Details
          Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
          • Web

          Finance - Faculty & Research

          Enterprise ; Valuation ; Food and Beverage Industry ; United States ; Europe Citation Educators Purchase Related Jordan, Jillian, Julian Zlatev, Alicia Dadlani, and Martha Hostetter. "Negotiating a Legacy at Sustainable Harvest (A)."... View Details
          • July 2003 (Revised October 2018)
          • Case

          Starbucks: Delivering Customer Service

          By: Youngme Moon and John Quelch
          Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would... View Details
          Keywords: Customer Focus and Relationships; Customer Satisfaction; Profit; Recruitment; Marketing Strategy; Service Operations; Performance Improvement; Planning; Food and Beverage Industry
          Related
          • Web

          Human Behavior & Decision-Making - Faculty & Research

          Decisions ; Food ; Product Marketing ; Product Positioning ; Product Launch ; Problems and Challenges ; Behavior ; Competitive Advantage ; Customization and Personalization ; Segmentation ; Internet and the Web ; Food and Beverage... View Details

            William A. Sahlman

            William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

            Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

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