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    Jill J. Avery

    Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

    Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage

      Rohit Deshpande

      Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

      Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage
      • 27 Sep 2018
      • Research & Ideas

      Religion in the Workplace: What Managers Need to Know

      monkeybusinessimages How to handle religion in the workplace is a contentious and litigious issue that many business leaders struggle with. The subject is so third-rail hot that even Harvard Business School has devoted relatively few courses and case studies to it.... View Details
      Keywords: by Dina Gerdeman; Food & Beverage; Food & Beverage
      • 09 Dec 2002
      • Research & Ideas

      Unilever—A Case Study

      This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the nature of that "control"... View Details
      Keywords: by Geoffrey Jones; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage

        Rosabeth M. Kanter

        Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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        • 14 Jan 2019
        • Op-Ed

        These 4 CEOs Created a New Standard of Leadership

        how food and beverages were impacting consumer health. In early 2007, she launched PepsiCo’s new mission, “Performance with Purpose.” She committed to reduce the sugar and sodium in PepsiCo’s core snacks and sodas, which generated most of... View Details
        Keywords: by Bill George; Food & Beverage; Food & Beverage; Food & Beverage; Food & Beverage
        • 16 Jul 2020
        • Research & Ideas

        Restaurant Revolution: How the Industry Is Fighting to Stay Alive

        association as well as the food and beverage brands that supply them. We’ve invested in the industry and served as corporate board members and leaders of industry coalitions, and we now, as educators, prepare future founders and leaders... View Details
        Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
        • 10 Feb 2022
        • Research & Ideas

        Why Are Prices So High Right Now—and Will They Ever Return to Normal?

        tracked by the researchers had been discontinued. That number hasn’t decreased much since then. Stockouts remain high in fewer sectors. Shortages remain significant in some sectors, such as food and beverages and electronics, but are back... View Details
        Keywords: by Rachel Layne
        • 14 May 2018
        • Research & Ideas

        Amazon vs. Whole Foods: When Cultures Collide

        Jamie_Hall Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil. You’d be hard-pressed to find two companies with more different value propositions. Even so, it was surprising to hear... View Details
        Keywords: by Michael Blanding; Food & Beverage
        • Web

        Policies, Rules & Guidelines | About

        Self-Catering Self-supplied food and non-alcoholic beverages is referred to as "self-catering". Sexual Harassment & Other Sexual Misconduct The School is committed to maintaining a safe and healthy educational and work environment in... View Details

          Forest L. Reinhardt

          Forest L. Reinhardt is the John D. Black Professor of Business Administration at Harvard Business School, and HBS’s Senior Associate Dean for Faculty Promotions and Tenure.

          Professor Reinhardt is interested in the relationships between market and nonmarket... View Details

          Keywords: beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage; beverage
          • September 2013 (Revised April 2014)
          • Case

          Trader Joe's

          By: David L. Ager and Michael A. Roberto
          Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer... View Details
          Keywords: Core Competencies; Growth Strategy; Strategic Positioning; Industry Analysis; Competitive Strategy; Competitive Advantage; Organizational Culture; Growth and Development Strategy; Food and Beverage Industry; Food and Beverage Industry; United States
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            William A. Sahlman

            William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

            Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

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            • Web

            Leadership - Faculty & Research

            ; Corporate Social Responsibility and Impact ; Education ; Health ; Nutrition ; Social Enterprise ; Relationships ; Business and Community Relations ; Decision Making ; Operations ; Food and Beverage Industry ; New Jersey ; North Carolina... View Details
            • July 2003 (Revised October 2018)
            • Case

            Starbucks: Delivering Customer Service

            By: Youngme Moon and John Quelch
            Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would... View Details
            Keywords: Customer Focus and Relationships; Customer Satisfaction; Profit; Recruitment; Marketing Strategy; Service Operations; Performance Improvement; Planning; Food and Beverage Industry
            Related
            • 2016
            • Working Paper

            Reviews, Reputation, and Revenue: The Case of Yelp.com

            By: Michael Luca
            Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
            Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry; Washington (state, US)
            Related
            • Web

            Business & Environment - Faculty & Research

            Retail Industry ; Food and Beverage Industry ; Banking Industry ; United States Citation Educators Purchase Related Paine, Lynn S., and Will Hurwitz. "Governing Sustainability in a Shifting Context (A)." Harvard Business School Case... View Details
            • 01 Mar 2024
            • News

            Case Study: Testing the Waters

            ready-to-drink (RTD) option to compete with Gatorade and BodyArmor. “We know that the market for RTD is at least 10 times bigger, but the challenge is that beverages won’t work well online due to high shipping costs and currently... View Details
            Keywords: Jen McFarland Flint; Food and Beverage Stores; Food and Beverage Stores
            • 24 Oct 2023
            • Research & Ideas

            When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

            Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored by Harvard... View Details
            Keywords: by Jay Fitzgerald; Food & Beverage
            • Web

            Human Behavior & Decision-Making - Faculty & Research

            replication beyond its own communities. Keywords: Strategy ; Leadership ; Corporate Social Responsibility and Impact ; Education ; Health ; Nutrition ; Social Enterprise ; Relationships ; Business and Community Relations ; Decision Making ; Operations ; Food and View Details