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- All HBS Web
(885)
- News (347)
- Research (449)
- Multimedia (28)
- Faculty Publications (71)
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- 19 Dec 2022
- Research & Ideas
The 10 Most Popular Articles of 2022
collaboration. 1. Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead. Self-improvement doesn't need to be painful. Rather than set yet another gym goal, look inward, retrain your brain, and get outside, says Hirotaka Takeuchi. 2. More Proof That Money... View Details
Keywords: by Danielle Kost
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
students that Madoff was once best known for pioneering the controversial but legal practice of payment for order flow, in which he would pay brokerage firms a couple of cents per share to send orders through his firm. This made him... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
problem-solving process. When the two parties involved are buying and selling committees representing different organizational jurisdictions within their organizations, and perhaps different levels of management, the necessity for... View Details
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
What’s the best way to run a company? The question has bedeviled economists as long as companies have existed. How, after all, do you measure something as soft as management style across the range of different types and sizes of companies... View Details
Keywords: by Michael Blanding
- 05 Aug 2008
- First Look
First Look: August 5, 2008
the buying process and buying center but also in terms of the vastly different organizational resources and structures that are needed in each. Purchase this case:... View Details
Keywords: Martha Lagace
- 22 Apr 2024
- Research & Ideas
When Does Impact Investing Make the Biggest Impact?
impact investing companies with data from Revelio Labs, for an 83 percent match rate, to study what effect the investments had on target companies. Additional value to traditional investing? The key finding: Impact investment funds mostly View Details
Keywords: by Rachel Layne
- 01 Mar 2011
- First Look
First Look: March 1
they may fail to notice when the moment is right for action on one path. They may also seem too remote and aloof to their staffs. The best leaders can zoom in to examine problems and then zoom out to look for patterns and causes. They... View Details
Keywords: Sean Silverthorne
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
instance, if they are seeking to hire ‘passionate’ employees, to what end? To attract employees who are willing to work hard, commit to long hours, and endure a challenging, ambiguous work environment? If so, perhaps emphasizing passion is not the View Details
Keywords: by Sean Silverthorne
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
brick-and-mortars, including Best Buy, Target, Staples, and Sears, will gladly match their online prices in-store if a customer asks for them. However, others, like Home Depot, Bloomingdale’s, and Macy’s, are usually quite firm about... View Details
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
clearly valuable, there are now questions and concerns about how best to employ it. For example, team members are concerned that the data could be misused or misinterpreted. The case study quotes Dr. Joia Mukherjee, PIH’s chief medical... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
to traditional causal inference methods, ML methods make far fewer a priori assumptions about the functional form of the underlying model that best represents the data. Given this, researchers could use such methods to explore novel and... View Details
Keywords: Dina Gerdeman
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a virtual lottery for... View Details
- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
the defining characteristic of the best ones is courage to make bold moves that transform their businesses. Courageous leaders take risks that go against the grain of their organizations. They make decisions with the potential for... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
- 11 Jul 2006
- First Look
First Look: July 11, 2006
large or small); and what changes to make to pricing terms and product features. Purchase this case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806188 Best Buy Co., Inc.:... View Details
Keywords: Sean Silverthorne
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
result in banks charging consumers multiple overdraft fees rather than just one, draining significant cash from people living at the edge of their means at a time when inflation is further reducing their buying power. "The misconception... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
2018 Independently published Unlocked: Keys to Improve Your Thinking By: Zaltman, Gerald Abstract—What’s the best way to change your life? Change how you think, says marketing guru Gerald Zaltman. While most of us are accustomed to... View Details
Keywords: Dina Gerdeman
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
practice. “We propose to step back and ask how we can best integrate machine learning to solve previously untenable marketing problems facing real companies?” Combining man and machine A product of the 11th Triennial Invitational Choice... View Details
Keywords: by Kristen Senz
- 19 Jul 2016
- First Look
July 19, 2016
boutiques and department stores)? Should it open more physical stores or focus on e-commerce? Where should the Group focus its international expansion? How could it best leverage its operating platform to drive the profitability of its... View Details
Keywords: Sean Silverthorne
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs.... View Details
Keywords: by Lane Lambert