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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
Advantage members in California, Arizona, Nevada, and Virginia. One approach to scaling was to maintain a focus on Medicare Advantage but expand into new geographic markets. Alternatively, CareMore could View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than... View Details
Keywords: Carmen Nobel
- 29 Sep 2015
- First Look
September 29, 2015
legitimacy-building activities provided benefits (leading diverse stakeholders to value the new firm and the new industry) but also created risks. Specifically, legitimacy building relied on and reinforced individual-level behaviors (an external View Details
Keywords: Sean Silverthorne
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
happens. In a short time it’s not possible to do everything, so there are a few things companies can focus on. First, in a remote world, it’s very important to not only communicate synchronously on Skype or Zoom, but asynchronously,... View Details
Keywords: by Dina Gerdeman
- 23 Feb 2011
- First Look
First Look: Feb. 23
leads to the possibility of strategic delay by decision participants who differ in their preferences and are limited by the resources they can allocate to influence decisions. We focus on sources of delay caused by the strategic... View Details
Keywords: Sean Silverthorne
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
as do those who narrowly focus on short-term financial gain. In the excerpt below, Jensen describes a new scorecard to help business leaders and managers keep pace. A firm cannot maximize value, Jensen writes, if it ignores the interests... View Details
Keywords: by Michael C. Jensen
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
very confused, as is much of the discussion around our topic. Briefly, running an organization effectively involves: Leadership: Vision Energizing Management: Efficiency Results Administration: Rules Procedures Our focus today is on... View Details
Keywords: by D. Quinn Mills
- 27 Aug 2013
- First Look
First Look: August 27
favorable to authors who have garnered other attention in the press (as measured by number of media mentions outside of the review) and who have won book prizes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45339... View Details
Keywords: Sean Silverthorne
- 16 Jun 2008
- Research & Ideas
Seven Tips for Managing Price Increases
yourself paying more attention to the prices of everything you buy? You are not alone. Consumers everywhere are more price aware. People who've been indifferent to price increases for years are suddenly amazed at what things now cost. How... View Details
Keywords: by John Quelch
- 27 Jul 2021
- Op-Ed
What Pirates Can Teach Us About Leadership
brandish our job title, focus on our own accomplishments, or command attention with a booming voice. Or we can choose to think like a pirate, ensuring that every person on our team “shall have an equal vote... View Details
Keywords: by Francesca Gino
- September 2020 (Revised June 2021)
- Case
Algramo
By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020. (Revised June 2021.)
- 24 May 2011
- First Look
First Look: May 24
perspective that Porter has taken, often as a result of his specific background and prior research interests. The chapter then turns to extensions of these core concepts in Porter's more recent work. A central focus of this work has been... View Details
Keywords: Sean Silverthorne
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing... View Details
Keywords: by Carolyn DiPaolo
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
ChatGPT, the remarkable AI chatbot garnering attention worldwide. The rollout comes amid mounting concerns that AI could perpetuate cultural, racial, and gender biases, sparking intense debate over the uses—and misuses—of this powerful... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
justified in doing it since they tend to focus on the veracity of their statements—often by thinking, “I told the truth.” In some cases, they may even shift responsibility for the misleading impression to the target by believing the... View Details
Keywords: by Dina Gerdeman
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
one manager said. “I hate the feeling of not doing anything that I don’t think is productive.” And some resisted reflecting, saying it was easier to focus on the here-and-now, rather than look down the road where they might be forced to... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
the right questions," says Kaplan, a Professor of Management Practice at Harvard Business School. "Most leaders spend a lot of their time looking for answers. Very often, they may feel isolated and alone. I want to help them refocus their View Details
Keywords: by Carmen Nobel
- 09 Feb 2016
- First Look
February 9, 2016
and identity change interacted. We find instances in which urgent focus on design change consumed top management attention and crowded out identity change; in which experimentation in design made it... View Details
Keywords: Sean Silverthorne