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- All HBS Web (746)
- Faculty Publications (89)
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
feedback. They found that in every case, people rated their desire for feedback higher when they were imagining themselves as the receiver than when they were imagining themselves as the giver. In fact, the more consequential the situation, the larger that gap seemed... View Details
Keywords: by Michael Blanding
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
their B players? A: These solid citizens are invaluable and underappreciated. Because they don't demand attention they often go unnoticed. The highfliers soak up all the sun. When leaders only have a finite amount of time they often View Details
- 28 Feb 2011
- Research & Ideas
The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior
In trying to encourage good moral conduct, it's common for a company to come up with a list of don'ts—wording policies such that they focus on unethical behavior employees should avoid rather than on ethical acts they should strive to... View Details
Keywords: by Carmen Nobel
- 22 Dec 2015
- First Look
December 22, 2015
enterprises. The focus is on supply- and demand-side factors that help explicate cross-border expansion. The article explores how appropriability-informed and legacy-shaped entrepreneurial imagination motivates a process of creation and... View Details
Keywords: Carmen Nobel
- 02 Mar 2010
- First Look
First Look: March 2
accountable? Nonprofit leaders tend to pay attention to accountability once a problem of trust arises-a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their money is being well... View Details
Keywords: Martha Lagace
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
Your personal attention is the critical catalyst to focus your entire organization on the strategic uncertainties that keep you awake at night. After all, everyone watches what the boss watches. I will... View Details
Keywords: by Robert Simons
- Web
Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Next Employee Welfare Employee Welfare We stand on the threshold of a new era in which attention and... View Details
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 01 Dec 2023
- News
Wide Horizon
reported in 2008, and more than quadruple the 1 in 150 reported in 2000. Yet after launching N of One in 2014 and starting to get a feel for the landscape, Rodakis discovered that most medical research around ASD was concentrated on examining genetic causalities. Very... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- 29 Sep 2015
- First Look
September 29, 2015
legitimacy-building activities provided benefits (leading diverse stakeholders to value the new firm and the new industry) but also created risks. Specifically, legitimacy building relied on and reinforced individual-level behaviors (an external View Details
Keywords: Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
Advantage members in California, Arizona, Nevada, and Virginia. One approach to scaling was to maintain a focus on Medicare Advantage but expand into new geographic markets. Alternatively, CareMore could View Details
Keywords: Sean Silverthorne
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
notice that I am not as sharp as I used to be. Other people receive the social and professional attention I used to receive. I have to decrease my workload and step back from daily activities I once completed with ease. I am no longer... View Details
Keywords: by Avery Forman
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
digital-first incumbents struggle to make the necessary longer-term investments when their investors focus on shorter-term metrics, participants say. At the same time, companies must deliver value at speed. They’re cutting costs through... View Details
- 23 Feb 2011
- First Look
First Look: Feb. 23
leads to the possibility of strategic delay by decision participants who differ in their preferences and are limited by the resources they can allocate to influence decisions. We focus on sources of delay caused by the strategic... View Details
Keywords: Sean Silverthorne
- September 2020 (Revised June 2021)
- Case
Algramo
By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020. (Revised June 2021.)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
as do those who narrowly focus on short-term financial gain. In the excerpt below, Jensen describes a new scorecard to help business leaders and managers keep pace. A firm cannot maximize value, Jensen writes, if it ignores the interests... View Details
Keywords: by Michael C. Jensen
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
very confused, as is much of the discussion around our topic. Briefly, running an organization effectively involves: Leadership: Vision Energizing Management: Efficiency Results Administration: Rules Procedures Our focus today is on... View Details
Keywords: by D. Quinn Mills
- Web
Biography - Institute For Strategy And Competitiveness
devoted considerable attention to the economics of health care, with a focus on building the intellectual framework for realigning the delivery of health care to maximize value to patients (patient health... View Details