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    Linda A. Hill

    Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details

      Nancy F. Koehn

      Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her... View Details

      Keywords: marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry
      • 10 Jun 2014
      • First Look

      First Look: June 10

        Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We examine how reducing search frictions in secondary View Details
      Keywords: Sean Silverthorne
      • April 1999 (Revised August 1999)
      • Case

      R&B Falcon

      R&B Falcon is the world's leading offshore drilling contractor. Amid surging exploration budgets and increasing deepwater drilling activity, the company makes huge investments in several new state-of-the art $300 million ultra-deep-water drilling rigs. As day rates and... View Details
      Keywords: Technology; Change Management; Industry Growth; Mining; Product Marketing; Mining Industry
      Related
      • March 2014
      • Case

      Milk Baths and Charm Necklaces: Had Randy Weiner (Finally) Gone Too Far?

      By: Mukti Khaire and Hannah Catzen
      The case on Randy Weiner explores the tensions between artistic and financial imperatives in a for-profit immersive theater venture. In order to revive the dormant Manhattan nightclub "The Diamond Horseshoe," theater-impresario Randy Weiner created "The Queen of the... View Details
      Keywords: Entertainment; Entrepreneurship; Theater Entertainment; New York (city, NY)
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      • 07 Apr 2020
      • Research & Ideas

      What Customers Need to Hear from You During the COVID Crisis

      As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing... View Details
      Keywords: by Jill Avery and Richard Edelman

        Mihir A. Desai

        Mihir A. Desai is the Mizuho Financial Group Professor of Finance at Harvard Business School and a Professor of Law at Harvard Law School. He received his Ph.D. in political economy from Harvard... View Details

        • January 2019 (Revised January 2021)
        • Case

        The Louvre

        By: Rohit Deshpandé, Francois-Lucien Vulliermet and Daniela Beyersdorfer
        Once a royal residence and today one of the most photographed Parisian landmarks, the Louvre, home of iconic masterpieces, was the world’s largest and most visited museum in 2017. Its President Director Jean-Luc Martinez had since 2013 spearheaded its development and... View Details
        Keywords: Customer-centricity; Cultural Organizations; Museum; Brand; Customer Focus and Relationships; Mission and Purpose; Culture; Education; Brands and Branding; Marketing; Fine Arts Industry
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        • 13 Mar 2018
        • First Look

        March 13, 2018

        systematically examined. This contempt for business groups in mature market settings stands in sharp contrast to the intensive research that has been conducted on other major models of large modern enterprises in those economies, such as... View Details
        Keywords: Sean Silverthorne
        • 15 Aug 2011
        • Research & Ideas

        A New Model for Business: The Museum

        along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant professor in the View Details
        Keywords: by Carmen Nobel

          Lauren H. Cohen

          Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

          Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government

            Christina M. Wallace

            A self-described “human Venn diagram” Christina Wallace has crafted a career at the intersection of business, technology, and the arts. She is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business... View Details

            Keywords: arts; arts; arts; arts; arts
            • Web

            Doctoral

            New Ideas for a Changing World New Ideas for a Changing World Some of the greatest intellectual challenges of our time are emerging from the broad fields of business management. Harvard Business School together with the Harvard Graduate School of View Details
            • 2009
            • Case

            What People Want (and How to Predict It)

            By: Thomas H. Davenport and Jeanne G. Harris
            Historically, neither the creators nor the distributors of cultural products such as books or movies have used analytics -- data, statistics, predictive modeling -- to determine the likely success of their offerings. Instead, companies relied on the brilliance of... View Details
            Keywords: Product Development; Creativity; Customer Satisfaction; Forecasting and Prediction; Markets; Business Model; Publishing Industry; Motion Pictures and Video Industry
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              Stefan H. Thomke

              Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

              Keywords: marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry

                David A. Moss

                David Moss is the Paul Whiton Cherington Professor at Harvard Business School, where he teaches in the Business, Government, and the International Economy (BGIE) unit. He earned his B.A. from Cornell University and his Ph.D. from Yale.  In 1992-1993, he served as a... View Details

                Keywords: banking; credit card; federal government; financial services; health care; insurance industry; state government
                • Web

                Publications - Faculty & Research

                the Everglades (B): The Art of Coalition Building." Harvard Business School Teaching Note 325-139, June 2025. June 2025 Case AI Wars in 2025 By: Andy Wu and Anna Yang In June 2025, Google leaders in Mountain View, CA convened after its... View Details

                  Jerry R. Green

                  Jerry R. Green

                  David A. Wells Professor of Political Economy

                  John Leverett Professor in the University

                  Harvard University

                   

                  Jerry Green is the John Leverett Professor in the University and the David A. Wells... View Details

                  Keywords: aerospace; education industry; insurance industry; professional services

                    Caroline M. Elkins

                    Caroline Elkins is the Thomas Henry Carroll/Ford Foundation Professor of Business Administration in the Business, Government and International Economy unit at HBS. She is also Professor of History and of African and African American Studies at Harvard University, an... View Details

                    • Web

                    PhD Programs - Doctoral

                    program has four areas of study: Accounting and Management , Marketing , Strategy , and Technology and Operations Management . All areas of study involve roughly two years of coursework culminating in a field exam. The remaining years of... View Details