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  • All HBS Web  (1,111)
    • News  (382)
    • Research  (251)
    • Events  (8)
    • Multimedia  (2)
  • Faculty Publications  (98)

Show Results For

  • All HBS Web  (1,111)
    • News  (382)
    • Research  (251)
    • Events  (8)
    • Multimedia  (2)
  • Faculty Publications  (98)
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  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

skincare group, and the like. And it holds “innovation days” during which employees can pursue their own work-related projects. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers.... View Details
Keywords: by Ranjay Gulati
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Charles Edward Wilson Professor of Business Administration. Kyle R. Myers, assistant professor of business administration. Related reading from the Working Knowledge Archives 7 Lessons for Navigating the Storm View Details
Keywords: by Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

place there I predict that the metaverse will soon be used to achieve business ends. It will be interesting to see what unforeseen applications arise in management for this fascinating new entertainment medium.” Do you agree? What do you think? Related reading from the... View Details
Keywords: by James Heskett
  • 02 Aug 2022
  • Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
  • 14 Jul 2022
  • Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

Commuter Hell? You Can Still Be Productive What Companies Want Most in a CEO: A Good Listener Related reading from the Working Knowledge Archives The Cost of Cutting in Line Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Jay Fitzgerald
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

identifying future scandals, he says—but in preventing them before they occur. Related reading from the Working Knowledge Archives Reviews, Reputation, and Revenue: The Case of Yelp.com Feedback or ideas to share? Email the Working... View Details
Keywords: by Michael Blanding; Technology
  • 26 Jun 2017
  • Research & Ideas

How Cellophane Changed the Way We Shop for Food

Advertisement for DuPont Cellophane from The Saturday Evening Post, 1950. E.I. du Pont de Nemours & Company Advertising Department records (Accession 1803), Manuscripts and Archives Department, Hagley Museum and Library, Wilmington,... View Details
Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

Misconduct? How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Identify Great Customers from Their First Purchase Related reading from the Working Knowledge Archives The Yelp Factor: Are Consumer Reviews Good for... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

encourage men to study women’s health, helping them understand and empathize with the experience of women. “That may then help them see opportunities to invent or become more comfortable supporting these sorts of ideas,” he says. [Image: iStockphoto/Vladimir Borovic]... View Details
Keywords: by Kristen Senz
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

to age discrimination. But I reserve the right to raise questions about sensitive topics. Related reading from the Working Knowledge Archives Encouraging Dissent in Decision-Making View Details
Keywords: by James Heskett
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

siloization, however, has been reified by many scholars writing about the Left even after the end of the Cold War. A large part of this can be explained by the difficulties involved in accessing archival resources in communist and former... View Details
Keywords: by Dina Gerdeman
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

HBS. They co-authored the new book The Power of Trust: How Companies Earn It, Lose It, Regain It. [Image: iStockphoto/martin-dm] Related reading from the Working Knowledge Archives Do We Need to Extend ‘No Surprises Management?’ View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

non-fungible tokens. This article originally appeared in the Harvard Gazette. You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Why Companies Raise Their Prices: Because They Can The Popular Stock Metric That Can Lead... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

Bojinov says. “That’s not something managers had to think about [before the pandemic]. Now, they do.” About the Author Lane Lambert is a writer based in the Boston area. [Image: iStockphoto/SDI Productions] Related reading from the Working Knowledge View Details
Keywords: by Lane Lambert
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

students learn how to diagnose and properly treat patients, they also confront problems of supply management, operations design, and communications. “As you are working on clinical skills that involve interacting with patients,” Huckman says, “you can also be building... View Details
Keywords: by Michael Blanding; Health
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

base of decades of archival research, what remains the most convincing explanation for the growth of large firms and the emergence of modern management. Moreover this research agenda was framed in a much wider context, because he... View Details
Keywords: by Sean Silverthorne
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

many users like Judy who, having archived her data and deleted her account, found that, “The interesting thing is that I only missed the site for one or two days.” Dyl suggested that the company should move on several fronts, including... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 23 Jan 2019
  • Sharpening Your Skills

Sports: Lessons for Managers

strength." The following stories from our archives look into sports both as a business opportunity and as a metaphor. Are you ready to level the playing field? Alex Ferguson's Lessons on Leading For almost three decades, Sir Alex... View Details
Keywords: by Sean Silverthorne; Sports
  • 16 Dec 2011
  • Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

Business historians can profit from careful analyses of government and personal archives to reconstruct the early "start-up" phases of firms—and to uncover the role that other organizational forms, such as partnerships, played... View Details
Keywords: by Geoffrey Jones & Walter Friedman
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