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  • All HBS Web  (5,621)
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  • All HBS Web  (5,621)
    • People  (12)
    • News  (844)
    • Research  (2,502)
    • Events  (29)
    • Multimedia  (44)
  • Faculty Publications  (1,651)
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  • August 2014
  • Case

Opening the Valve: From Software to Hardware (A)

By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
  • 2007
  • Working Paper

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
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Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Harvard Business School Working Paper, No. 08-019, September 2007. (Revised February 2008, July 2008.)
  • 2 Mar 2023 - 4 Mar 2023
  • Conference Presentation

Stigma Against AI Companion Applications

By: Julian De Freitas, A. Ragnhildstveit, K. Uguralp and Z. Oguz
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De Freitas, Julian, A. Ragnhildstveit, K. Uguralp, and Z. Oguz. "Stigma Against AI Companion Applications." Paper presented at the Society for Consumer Psychology Annual Conference, San Juan, PR, March 2–4, 2023.
  • 2012
  • Chapter

The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort

By: Kevin J. Boudreau and Karim R. Lakhani
Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational enterprises, government agencies, etc.) utilizing varied work approaches. Here we speculate on one possible explanation for this... View Details
Keywords: Innovation and Invention; Applications and Software; Product Development; Organizations; Employees; Behavior; Competition; Cooperation; Creativity; Information Technology Industry
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Boudreau, Kevin J., and Karim R. Lakhani. "The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort." In The Rate and Direction of Inventive Activity Revisited, edited by Josh Lerner and Scott Stern, 483–502. University of Chicago Press, 2012.
  • Article

Adoptions and Orphans in the Early Microcomputer Market: Chickens and Eggs, Hardware and Software

By: Neil Gandal, Shane Greenstein and Dave Salant
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Gandal, Neil, Shane Greenstein, and Dave Salant. "Adoptions and Orphans in the Early Microcomputer Market: Chickens and Eggs, Hardware and Software." Journal of Industrial Economics 47, no. 1 (March 1999): 87–105.
  • 20 Oct 2022 - 22 Oct 2022
  • Talk

Stigma Against AI Companion Applications

By: Julian De Freitas, A. Ragnhildstveit and A.K. Uğuralp
Keywords: AI and Machine Learning; Attitudes; Perception
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De Freitas, Julian, A. Ragnhildstveit, and A.K. Uğuralp. "Stigma Against AI Companion Applications." 53rd Association for Consumer Research Annual Conference, Denver, CO, October 20–22, 2022.
  • April 2022
  • Teaching Note

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Eppa Rixey
Teaching Note for HBS Case No. 421-052. View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Leadership; Organizational Change and Adaptation; Corporate Strategy; Technology Industry
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Gulati, Ranjay, and Eppa Rixey. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Teaching Note 422-086, April 2022.
  • 2006
  • Book

Invisible Engines: How Software Platforms Drive Innovation and Transform Industries

By: David S. Evans, Andrei Hagiu and Richard Schmalensee
Keywords: Digital Platforms; Applications and Software; Innovation and Invention; Transformation
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Evans, David S., Andrei Hagiu, and Richard Schmalensee. Invisible Engines: How Software Platforms Drive Innovation and Transform Industries. MIT Press, 2006.
  • Article

Trade-offs between Productivity and Quality in Selecting Software Development Practices

By: Alan MacCormack, Chris F. Kemerer, Michael A. Cusumano and Bill Crandall
Keywords: Quality; Applications and Software; Research and Development; Practice; Performance Productivity
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MacCormack, Alan, Chris F. Kemerer, Michael A. Cusumano, and Bill Crandall. "Trade-offs between Productivity and Quality in Selecting Software Development Practices." IEEE Software 20, no. 5 (September–October 2003): 78–85.
  • June 2000
  • Article

On the Regulatory Application of Efficiency Measures

The last decade has witnessed a change to more powerful incentive schemes and the adoption by a large number of regulators of some form of price cap regimes. The efficiency frontiers literature tackles the problem of measuring the X factor in a price cap regime... View Details
Keywords: Performance Productivity; Mathematical Methods; Performance Efficiency
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Ruzzier, Christian Alejandro. "On the Regulatory Application of Efficiency Measures." Utilities Policy 9, no. 2 (June 2000): 81–92. (with M. Rossi.)
  • December 1994 (Revised February 1995)
  • Case

Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team

Follows the entry and early experiences of engineer Anne Livingston, an African American woman, as she joins Power Max Systems in 1991 as software engineering manager for the new product development group. Power Max is facing stiff competition and wants to be first to... View Details
Keywords: Race; Personal Development and Career; Organizational Culture; Gender; Information Technology Industry
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Gentile, Mary C., and Pamela J. Maus. "Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team." Harvard Business School Case 395-067, December 1994. (Revised February 1995.)
  • 2002
  • Report

Technology Strategy: The Theory and Application of the Christensen Model

By: C. M. Christensen and Steven Milunovich
Keywords: Technology; Business Strategy; Disruptive Innovation
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Christensen, C. M., and Steven Milunovich. "Technology Strategy: The Theory and Application of the Christensen Model." Merrill Lynch Report Series, March 2002.
  • May 1986
  • Case

Harris Seafoods, Inc., Software Case

By: William E. Fruhan Jr.
Keywords: Food and Beverage Industry
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Fruhan, William E., Jr. "Harris Seafoods, Inc., Software Case." Harvard Business School Case 286-094, May 1986.
  • September 1986
  • Article

The Channel Intermediary Selection Decision: A Model and an Application

By: V. K. Rangan, Andris A. Zoltners and Robert J. Becker
Keywords: Decision Making
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Rangan, V. K., Andris A. Zoltners, and Robert J. Becker. "The Channel Intermediary Selection Decision: A Model and an Application." Management Science 32, no. 9 (September 1986).
  • March 2007
  • Teaching Note

Red Flag Software Co. (TN)

By: Felix Oberholzer-Gee
Teaching note to 706428. View Details
Keywords: Technology Industry; China; United States
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Oberholzer-Gee, Felix. "Red Flag Software Co. (TN)." Harvard Business School Teaching Note 707-547, March 2007.
  • 2024
  • Working Paper

Contributing to Growth? The Role of Open Source Software for Global Startups

By: Nataliya Langburd Wright, Frank Nagle and Shane Greenstein
How does participating in open source software (OSS) communities spur entrepreneurial growth? To address this question, we analyze novel data matching accounts from GitHub—the largest OSS hosting platform—to the universe of global software venture-backed firms... View Details
Keywords: Applications and Software; Open Source Distribution; Entrepreneurship; Business Growth and Maturation; Human Capital; Valuation; Corporate Strategy
Citation
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Wright, Nataliya Langburd, Frank Nagle, and Shane Greenstein. "Contributing to Growth? The Role of Open Source Software for Global Startups." Harvard Business School Working Paper, No. 24-040, January 2024. (Revised August 2024.)
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

pixelfit Companies that contribute to open source software and use it in their own IT systems and applications can gain a competitive... View Details
Keywords: by Kristen Senz; Computer
  • May 2022
  • Article

Variance Analysis: New Insights from Health Care Applications

By: Robert S. Kaplan and Susanna Gallani
We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details
Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry
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Kaplan, Robert S., and Susanna Gallani. "Variance Analysis: New Insights from Health Care Applications." Issues in Accounting Education 37, no. 2 (May 2022): 27–36.
  • September 2, 2014
  • Article

How to Manage Scheduling Software Fairly

By: Ethan Bernstein, Saravanan Kesavan and Bradley Staats
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Bernstein, Ethan, Saravanan Kesavan, and Bradley Staats. "How to Manage Scheduling Software Fairly." Harvard Business Review Blogs (September 2, 2014). (A version of this article appeared in the December 2014 issue of Harvard Business Review under the title "Taming Scheduling Software.")
  • 25 Jun 2003 - 28 Jun 2003
  • Conference Presentation

Agile Software Development: Evidence from the Field

By: Alan MacCormack
Keywords: Applications and Software; Product Development
Citation
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MacCormack, Alan. "Agile Software Development: Evidence from the Field." Paper presented at the Agile Development Conference, Salt Lake City, UT, June 25–28, 2003.
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