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  • All HBS Web  (5,893)
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  • September 1987
  • Background Note

Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance

By: James L. Heskett
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Heskett, James L. "Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance." Harvard Business School Background Note 388-036, September 1987.

    Management

    The goal of MANAGEMENT: AN INTEGRATED APPROACH, 2nd Edition, is to prepare students for leadership positions in 21st century companies by addressing the many facets involved in answering one key question: How are leaders successfully managing competitive... View Details
    • Research Summary

    Cross-Boundary Coordination and Airline Performance

    In the context of global airline alliances, this study explores how organizations engaged in partnerships for service delivery achieve coordination with each other. We will assess the impact of both cross-functional and cross-organizational coordination on the quality... View Details
    • September 2002
    • Case

    Seattle Public Schools, 1995-2002 (B): The Performance Agenda

    Describes the implementation in Seattle Public Schools, under the direction of Superintendent Joseph Olchefske, of a systemwide standards and accountability scheme, known as the Performance Agenda. The Performance Agenda set academic standards for students and defined... View Details
    Keywords: Leadership; Management Practices and Processes; Social Entrepreneurship; Education; Education Industry; Seattle
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    Leschly, Stig. "Seattle Public Schools, 1995-2002 (B): The Performance Agenda." Harvard Business School Case 803-038, September 2002.
    • November 2013 (Revised September 2014)
    • Case

    Man Jit Singh at Sony Entertainment Television (A)

    By: Linda A. Hill, Dana M. Teppert and Allison J. Wigen
    Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on values as well as... View Details
    Keywords: Performance Appraisals; Performance Management; Performance Evaluation; Leadership Style; Managerial Roles; Organizational Culture; Groups and Teams; Management Teams; Change Management; Decision Making; Emerging Markets; Media and Broadcasting Industry; India
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    Hill, Linda A., Dana M. Teppert, and Allison J. Wigen. "Man Jit Singh at Sony Entertainment Television (A)." Harvard Business School Case 414-028, November 2013. (Revised September 2014.)
    • 2014
    • Book

    Managerial Accounting: Making Decisions and Motivating Performance

    By: Srikant M. Datar and Madhav Rajan
    Managerial Accounting: Making Decisions and Motivating Performance enables future managers and business owners to attain the core skills they need to become integral members of their company’s decision-making teams. This new program from established authors... View Details
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    Datar, Srikant M., and Madhav Rajan. Managerial Accounting: Making Decisions and Motivating Performance. Prentice Hall, 2014.
    • May 2013
    • Article

    The Performance Frontier: Innovating for a Sustainable Strategy

    By: Robert G. Eccles and George Serafeim
    By now most companies have sustainability programs. They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy must address... View Details
    Keywords: Sustainability; Innovation; Environment; Corporate Reporting; Corporate Social Responsibility; Governance; Strategy; Value; Corporate Social Responsibility and Impact; Performance; Environmental Sustainability; Innovation and Invention
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    Eccles, Robert G., and George Serafeim. "The Performance Frontier: Innovating for a Sustainable Strategy." Harvard Business Review 91, no. 5 (May 2013): 50–60.
    • Working Paper

    Benchmarking Against the Performance of High Profile 'Scandal' Firms

    By: Emre Karaoglu, Tatiana Sandino and Randy Beatty
    In recent years, several high profile firms engaged in accounting fraud that resulted in severe investor losses and erosion of trust in the capital markets. We examine high profile accounting "scandals" prosecuted by the Securities and Exchange Commission. Unlike most... View Details
    Keywords: Earnings Management; Ethics; Executive Compensation; Performance Evaluation; Financial Services Industry; United States
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    Karaoglu, Emre, Tatiana Sandino, and Randy Beatty. "Benchmarking Against the Performance of High Profile 'Scandal' Firms." American Accounting Association Financial Accounting and Reporting Section Paper, July 2006.
    • January–February 2021
    • Article

    Compensation Packages That Actually Drive Performance

    By: Boris Groysberg, Sarah Abbott, Michael R. Marino and Metin Aksoy
    By aligning executives’ financial incentives with company strategy, a firm can inspire its management to deliver superior results. But it can be hard to get pay packages right. In this article four experts break down the key elements of compensation and explain how to... View Details
    Keywords: Executive Compensation; Compensation and Benefits; Motivation and Incentives; Strategy; Performance
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    Groysberg, Boris, Sarah Abbott, Michael R. Marino, and Metin Aksoy. "Compensation Packages That Actually Drive Performance." Harvard Business Review 99, no. 1 (January–February 2021): 102–111.
    • 2025
    • Working Paper

    Performance Capital Flows in DC Pensions

    By: Bryan Gutierrez Cortez, Victoria Ivashina and Juliana Salomao
    Are defined contribution (DC) pension funds' capital flows sensitive to performance? We examine pressures from individual account holders who can switch their pension managers. Using novel data on retirement accounts for nearly 10 million individuals, we analyze... View Details
    Keywords: Investment Funds; Retirement; Risk and Uncertainty; Financial Management; Investment Portfolio; Financial Services Industry
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    Gutierrez Cortez, Bryan, Victoria Ivashina, and Juliana Salomao. "Performance Capital Flows in DC Pensions." NBER Working Paper Series, No. 33693, April 2025.
    • Web

    General Management Programs

    • 21 May 2019
    • Working Paper Summaries

    rTSR: When Do Relative Performance Metrics Capture Relative Performance?

    Keywords: by Paul Ma, Jee-Eun Shin, and Charles C. Y. Wang; Financial Services
    • 29 Sep 2020
    • News

    Employee Performance vs. Company Values: A Manager’s Dilemma

    • 28 Mar 2017
    • Working Paper Summaries

    CEO Behavior and Firm Performance

    Keywords: by Oriana Bandiera, Stephen Hansen, Andrea Pratt, and Raffaella Sadun
    • April 1979 (Revised April 1986)
    • Case

    Mexico: Development Strategies and Performance

    By: James E. Austin
    Keywords: Developing Countries and Economies; Growth and Development Strategy; Mexico
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    Austin, James E. "Mexico: Development Strategies and Performance." Harvard Business School Case 379-173, April 1979. (Revised April 1986.)
    • 18 Aug 2003
    • Research & Ideas

    How New Managers Become Great Managers

    Linda Hill's book for the star performer-turned-new-manager, Becoming a Manager: Mastery of a New Identity appeared a decade ago to much acclaim. Much of the original book is still fresh today. But a new edition, Becoming a Manager: How New View Details
    Keywords: by Linda Hill
    • Research Summary

    Environmental Management

    By: Forest L. Reinhardt
    Forest L. Reinhardt is exploring the strategic and operational problems of firms in environmentally significant industries. His book, Down to Earth: Applying Business Principles to Environmental Management (published in 2000 by Harvard Business School Press),... View Details
    • Article

    A Better Way to Assess Managerial Performance

    By: Mihir Desai, Mark Egan and Scott Mayfield
    Total shareholder return (TSR) has become the definitive metric for gauging performance. Unlike accounting measures such as revenue growth or earnings per share that reflect the past, TSR is based on share price and thus captures investor expectations of what will... View Details
    Keywords: Total Shareholder Return; Buybacks; Core Operating Shareholder Return; Management; Operations; Performance; Measurement and Metrics
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    Desai, Mihir, Mark Egan, and Scott Mayfield. "A Better Way to Assess Managerial Performance." Harvard Business Review 100, no. 2 (March–April 2022): 134–141.
    • Research Summary

    Top Management Teams

    Michael Roberto is studying how senior management teams function, and how chief executives lead these teams effectively. Many chief executives can identify their top management team, but this set of executives does not necessarily perform critical tasks and make... View Details
    • March 8, 2016
    • Article

    Cognitive Fatigue Influences Students' Performance on Standardized Tests

    By: Hans Henrik Sievertsen, F. Gino and Marco Piovesan
    Using test data for all children attending Danish public schools between school years 2009–2010 and 2012–2013, we examine how the time of the test affects performance. Test time is determined by the weekly class schedule and computer availability at the school. We find... View Details
    Keywords: Time Management; Education; Performance Evaluation; Education Industry; Denmark
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    Sievertsen, Hans Henrik, F. Gino, and Marco Piovesan. "Cognitive Fatigue Influences Students' Performance on Standardized Tests." Proceedings of the National Academy of Sciences 113, no. 10 (March 8, 2016).
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